BEC中级阅读习题与答案解析

2013年商务英语考试中级阅读题精讲1LookatthestatementsbelowandtheadvicetobusinessesontheoppositepageaboutusingothercompaniestoruntheirITservices.1、theneedtoteachskillstoemployeesworkingontheoutsourcedprocess2、rememberingtheinitialreasonforsettinguptheoutsourcedproject3、theneedtodrawupagreementsthatsetouthowintegrationistobeachieved4、addressingtheissueofstaffwhoworkontheoutsourcedprocessbeingatadistantsite5、theimportanceofmakingsomeoneresponsiblefortheintegrationprocess6、staffontheoutsourcedprojectfamiliarisingthemselveswithvariousdetailsofthebusiness7、problemsbeingassociatedwithanalternativetooutsourcingWhenabusinessdecidestooutsourceitsITservices,itneedstoconsiderthequestionofintegration.Fourexpertsgivetheirviews.A.GianlucaTramcere,SilicaSystemsAnoutsourcedITserviceisneverafullyindependententity.Itistiedtothehomecompany'spreviousandcontinuingsystemsofworking.Butdespitetheaddedresponsibilityofmanagingnewwaysofworking,manybusinessesignoretheintegrationprocess.Theyfailtoestablishcontractsthatdefinethewaysinwhichthetwocompanieswillworkalongsideoneanother,andfocussolelyonthetechnologicalaspectsofservicedelivery.B.KevinRayner,DomolaBusinessesneedtobuildintegrationcompetencycentresdedicatedtomanagingtheintegrationeffort.Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether.Althoughcompaniesoftenthinkofoutsourcingasawayofgettingridofpeopleandassets,theyneedtorememberthat,atthesametime,outsourcinginvolvesgainingpeople.Becausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.C.ClaytonLocke,DigitalSolutionsCommunicationisthekeytosuccess,andoutsourcingtootherregionsorcountriescanleadtoarangeofproblems.Foranysuchinitiative,itisnecessarytocreateateamwherethereisgood,opencommunicationandaclearunderstandingofobjectivesandincentives.Bringingpeopletothehomelocationfromtheoutsourcedcentreisnecessary,sinceitcanaidunderstandingofthecomplexitiesoftheexistingsystem.Tointegrateefficiently,outsourcingpersonnelhavetotalktothehomecompany'sexecutivesanduserstounderstandtheirexperiences.D.KimNoon,JGTechOnewaytoavoidthedifficultiesofintegrationistocreateajoint-venturecompanywiththeoutsourcer.Thus,acompanycanswapitsassetsforashareoftheprofits.Yetjointventuresbringpotentialtroubles,andcompaniesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing:togaincostefficienciesandqualityofserviceinanareathatforsomereasoncouldnotbecarriedoutentirelyin-house.Thecomplexitiesandcostsofajoint-ventureinitiativeshouldnotbeunderestimated.这篇文章讲的是外购(outsourcing),分别有四位专家就这个问题给出了自己的看法。A段的专家强调建立合同的重要性，B段专家认为要派专人负责，C段专家讲外派人员和本公司之间要有一个互动，D段专家讲如果与外包商(outsourcer)组成联合企业的话可能带来的一系列问题。如果对文章有个大概、基本的了解，很多题目不用细看就可以得出结论。第一题的答案稍微有些隐晦，在B段的最后一句。“Becausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.”因为新的操作是在本公司以外的地方以一种新的方式被执行，所以产生了培训成分。这里的training对应第一题的“teachskillstoemployees”。第二题的答案在D段中间:companiesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing.这里的rationale是基本原理、根本原因的意思。第三题的答案在A段，非常明显的“establishcontracts”。第四段的答案是C段的最后一句话，outsourcingpersonnelhavetotalktothehomecompany'sexecutivesanduserstounderstandtheirexperiences.这里的talkto对应address，向....谈话。第四题的意思是“说明在远址工作的外购人员的事情”，也就是C段最后一句说的外购人员向公司汇报他们的经历。第五段的答案在B段，相当明显：Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether。需要派专人负责integration。第六题说“外派人员要熟悉自身工作的不同细节”，对应C段的“createateamwherethereisaclearunderstandingofobjectivesandincentives.”打造一个对目标和动机都有清晰理解的团队。第七题稍微绕一点。题目里的“analternativetooutsourcing”指的是D段里的“createajoint-venturecompanywiththeoutsourcer”，建立一个联合企业。D段里的专家一直在强调联合企业的麻烦和复杂性(jointventuresbringpotentialtroubles)，所以是正确答案。2013年商务英语考试中级阅读题精讲2Employeescanmakeabusinesssucceedorfail,sothepeoplewhochoosethemhaveavitalroletoplay.Employeesareacompany'snewideas,itspublicfaceanditsmainasset.Hiringtherightpeopleisthereforeasignificantfactorinacompany'ssuccess.(0)GIfthehumanresourcesdepartmentmakesmistakeswithhiring,keepinganddismissingstaff,abusinesscandisappearovernight.Manycompaniesnowrealisethatrecruitingthebestrecruitersisthekeytosuccess.SarahChoi,HeadofHRatEncopic,believesthatthinkingcommerciallyisakeyqualityinHR.EverydecisionanHRmanagermakesneedstoberelevanttoadvancingthebusiness.(8)...C.....That'snolongerthecase.HRmanagershavetothinkmorestrategicallythesedays.Theycontinuallyneedtothinkabouttheimpactoftheirdecisionsonthebottomline.(9).....F...Forexample,achiefexecutivewillexpecttheHRdepartmenttoadviseoneverythingfromtheheadcounttowhethertoproceedwithanacquisition.WhydopeoplegointoHRinthefirstplace?Choihasareadyanswer.Ithinkmostpeopleintheprofessionareattractedbyalong-termgoal.(10)....D......Nothinghappensinthecompanywhichisn'taffectedbyordoesn'timpactonitsemployees,sotheHRdepartmentisacrucialpartofanybusiness.Notalloperationalmanagersagree.AninformalsurveyofattitudestoHRdepartmentsthatwascarriedoutlastyearbyaleadingbusinessjournalreceivedcommentssuchasWhatdotheyactuallycontribute?(11).....A.....AsChoipointsout,salarieshaven