酒店员工入职基础英语培训

酒店入职基础英语（ENGLISHBASICCOURSEFORTRAININGNEWSTAFFS）目录CONTENTS字母表------------------------------------------------------------------------------发音表------------------------------------------------------------------------------（元音、辅音、字母组合的读音、读音规则小结、辅间字母及其组合在单词中的读音规则、元音字母在非重读音节中的读音规则）PARTTWO酒店上岗英语公共部分词汇----------------------------------------------------------------------------------日常短词表达----------------------------------------------------------------------（时间、日期、季节、月份、节日、泉州旅游景点、基数词、序数词、天气预报）酒店常用场景句型PARTTHREE常用英语前厅部------------------------------------------------------------------------------客房部------------------------------------------------------------------------------收银处------------------------------------------------------------------------------中餐厅------------------------------------------------------------------------------西餐厅------------------------------------------------------------------------------康乐部------------------------------------------------------------------------------PARTONE英语发音PronunciationPARTTWO酒店上岗英语公共部分General一、词汇Vocabulary1、三/四星级酒店three/four-starhotel2、商务型酒店businesshotel3、总经理办公室/总办generalmanageroffice/executiveoffice4、餐饮部F&Bfoodandbeveragedept.5、康乐部recreationdept.6、人力资源部humanresourcedept.7、人事部personneldept.8、客房部housekeepingdept.9、销售部salesdept.10、管家部publicareadept./p.a.dept.11、洗涤部laundrydept.12、前厅部frontofficedept.13、培训部trainingdept.14、电脑部computerdept.15、中餐厅ChineseRestaurant16、西餐厅WesternRestaurant17、娱乐城recreationcity18、财务部financedept.19、收银处cashier’sdesk20、工程部engineeringdept.21、保安部securitydept.22、商务中心businesscenter23、商场shoppingcenter24、鲜花店flowershop25、总台/接待/问询front/reception/information26、大堂休息处lobbylounge27、大堂lobby28、票务中心ticketservice29、礼宾处/行李处bellservice/concierge30、总机operator/switchboard31、服务中心servicecenter32、楼层监控室floormonitorroom33、美容室beautysalon34、医疗室clinic35、出租车/汽车服务处taxiservice36、停车场parkinglot37、车道passage38、走廊corridor39、屋顶花园酒吧roofgardenbar40、保龄球馆bowlingroom41、室内游泳池indoorswimmingpool42、桑拿浴（男、女宾）sauna(gentlemen/ladies)43、KTVKTV44、按摩（中式、泰式）massage(Chinesestyle,Thaistyle)45、网球场tenniscourt46、多功能厅multi-functionhall47、会议室conferenceroom48、会见室meetingroom49、电梯elevator/lift50、总统套房presidentialsuite51、商务套房businesssuite52、豪华套房deluxesuite53、标准单/双人房standardsingle/doubleroom54、豪华单/双人房deluxesingle/doubleroom55、总经理generalmanager56、副总经理vicegeneralmanager57、人力资源总监directorofhumanresourcedept.58、总经理助理assistantgeneralmanager59、部门经理manager60、副经理vicemanager61、大堂副理assistantmanager62、主任director63、领班supervisor/captain64、楼层服务员/生floorattendant/chambermaid/roomboy65、行李生bellboy66、餐厅服务员waiter/waitress67、接线员telephoneoperator68、接待员receptionist69、收银员cashier70、维修人员repairman71、厨师chef72、旅游者tourist73、旅游散客independenttraveler74、旅游团队tourgroup75、观光旅游sightseeingtour76、会议旅游conventiontour77、度假旅游vacationtour78、旅行社travelservice/travelagency79、导游tourguide80、旅游涉外饭店hotelcateringtooverseastourists81、星级饭店star-ratedhotel82、游览区sightseeingdistrict83、游览点sightseeingspot84、旅游娱乐场所/点touristrecreationalspot85、服务质量servicequality二、日常短语表达式UsefulExpressions时间表达：TIME一小时onehour/anhour半小时halfanhour两个半小时twoandahalfhours点钟o’clock四点钟fouro’clock一刻钟aquarter分钟minute五分钟fiveminutes秒钟second五十秒钟fiftyseconds七点零三分threepastseven7：03sevenohthree九点四十五分fifteentoten九点四十五分aquartertoten九点四十五分nineforty-five八点半halfpasteight8：30eightthirty上午a.m.下午p.m.☆☆☆日期DATES星期一Monday/Mon.星期二Tuesday/Tue.星期三Wednesday/Wed.星期四Thursday/Thu.星期五Friday/Fri.星期六Saturday/Sat.星期天Sunday/Sun.周未weekends天/日day周/星期week世纪/百年century黎明/拂晓dawn早晨/上午morning中午noon下午afternoon晚上evening晚上night午夜midnight今天today昨天yesterday前天thedaybeforeyesterday明天tomorrow后天thedayafter整天thewholeday今晚tonight昨晚lastnight整个晚上thewholenight上星期lastweek下星期nextweek前一个星期theweekbeforelast后一个星期theweekafternext上个月lastmonth下个月nextmonth前一个月themonthbeforelast后一个月themonthafternext今年thisyear去年lastyear明年nextyear前年theyearbeforelast后年theyearafternext☆☆☆季节、月份SEASONS&MONTHS春天spring夏天summer秋天autumn/fall冬天winter一月January/Jan.二月February/Feb.三月March/Mar.四月April/Apr..五月May六月June/Jun.七月July/Jul.八月August/Aug.九月September/Sept.十月October/Oct.十一月November/Nov.十二月December/Dec.☆☆☆节日FESTIVALS&CELEBRATIONS元旦Newyear’sDay(January1st)春节SpringFestival/ChineseNewYear元宵LanternFestival(the15thdayofthefirstlunarmonth)三八国际劳动妇女节InternationalWorkingWomen’sDay(March8th)植树节ArborDay(March12th)清明节PurerightnessDay(aroundApril)五一国际劳动节InternationalLaborDay(May1st)五四青年节ChineseYouthDay(May4th)六一国际儿童节InternationalChildren’sDay(June1st)端午节Dragon-BoatFestival(thefifthdayofthelunarmonth)八一建军节ArmyDay(August1st)教师节Teacher’sDar(September10th)中秋节Mid-AutumnFestival/MoonFestival(the15thdayof8thlunarmonth)国庆节NationalDay(October1st)平安夜ChristmasEve暑假Summervacation圣诞节Christmas假日Holiday☆☆☆泉州旅游景点TOURISTATTRACTIONS/SCENICSPOTS?????????闽南黄金海岸SouthFujianGoldCoast古代海上丝绸之路AncientMaritimeSilkRoute中国著名侨乡China’sfamoushometownforoverseasChinese祖籍地ancestralplace道教Taoism佛教Buddhism伊斯兰教Islam☆☆☆基数词、序数词CARDINALNUMBERS&ORDINALNUMBERS1one2two3three4four5five6six7seven8eight9nine10ten11eleven12twelve13thirteen14fourteen15fifteen16sixteen17seventeen18eighteen19nineteen20twenty21twenty-one30thirty32thirty-two40forty43forty-thre