unit5Service

外语教学与研究出版社Unit5Service英语教程2Unit5Service4Warming-up12356ListeningReadingSpeakingWritingFunTimeWarming-upDoyouhaveacreditcard?Warming-upAreyouobsessedwithSMS?ListeningA.Youwillhearfiveshortconversationstwice.Foreachquestion,choosethebestfromthechoicesmarkedA,BorC.1.Wheredoestheconversationtakeplace?A.B.C.2.Whenwillthetrainarrive?A.B.C.√√Listening3.Howmuchwouldaten-minutecallcost?A.£30.B.£27.C.£21.4.Whichhotelwillthemanchoose?A.B.C.5.Whichisright?A.LeavingforNewcastle.B.FlightDA042.C.Timeoftakingoff8:15.√√√ListeningB.Youwillhearaconversation.Itwillbereadtwice.Listencarefullyandchoosetherightanswertocompleteeachquestion.1.WhatdoesJohnBradleyneed?A.singleroom.B.Abathroom.C.Asingleroomwithabath.2.HowshouldJohnBradleyfillintheroomnumber?A.Ashelikes.B.Asthereceptionistarranges.C.Thereceptionistwillfillinforhim.√√Listening3.Whichitemisnotincludedintheform?A.Name.B.Age.C.Signature4.WhichitemdidMr.Bradleyforgettofillin?A.Dateofdeparture.B.Address.C.Nationality.5.WhatshouldMr.Bradleyshowwhenhesignsformealsanddrinks?A.Bookinginformation.B.Key.C.Keycard.√√√ListeningC.Youwillhearfivesentenceswhichwillbereadthreetimes.Listen,repeatandwritedownwhatyouhear.1._____________________________________________________2._____________________________________________________3._____________________________________________________4._____________________________________________________5._____________________________________________________Iwanttoopenasavingsaccount.CanIreserveasuitefortwoadultsandthreechildren?Wouldyoulikeanythingtodrinkwiththat?WhatcanIgetforyourdinner,sir?I’dliketomakeareservationforonepassengeronApril20thtoTokyo.ListeningD.Listentothepassagetwiceandsupplythemissingwords.Creditcards(信用卡)aresmall,rectangular(长方形的)plasticcards.________givethesecardstotheircustomers.Whenthecustomerbuyssomethingatastore,he__________hiscardatthestore.Thisauthorizes(授权)thestoreto___________thebankforthecustomer’spurchase(购买).Thebank___________allthecharges(费用)foreachcustomer.Then____________amonththebankrequiresthecustomerto_________allthechargesforthatmonth.Thebankdoesn’tforcethecustomertopaythe_______amount(数量).Itallowsthecustomertopayforthechargesinseveralpaymentsoveraperiodoftime.However,thebankrequiresthecustomertopay__________ontheunpaid(未付的)partofthecharges.Inthiswaythebankallowscustomerstobuythingstheycannot__________atonetime.Peoplecanusethecardtobuywhattheywantandpayforitoveraperiodoftime.Theyalsodonotneedto___________alotofmoney.BanksshowschargecollectsoncepayfullinternetaffordcarryListeningTapescript•A.1.M:WhatcanIdoforyou,madam?F:Iwantapoundofsugar,please.Idon’tthinkIneedanythingelsetoday.2.F:Excuseme,I’mheretomeetaguest.HeissupposedtoarrivebythesixfortytrainfromLondon.Couldyoutellmethetimeofitsarrival?M:Yes,itisduetoarriveat9:15pm,madam.F:Thankyou,sir.Listening3.M:Operator,I’dliketomakeacalltoAthens,Greece.Howmuchwillaten-minutecallcost?F:￡9forthefirstthreeminutes,and￡3foreachadditionalminute.M:Isee,thankyou.4.M:Excuseme.F:Yes,canIhelpyou?M:I’mlookingforahotel.F:Cheaporexpensive?M:Cheapone.F:Pleasetrythishotel—it’sonlygottwostarswhichmeansitshouldn’tbetooexpensive.5.F:Yourattentionplease.PassengersonFlightDA052toNewcastlearerequestedtoproceedtotheDepartureLounge.Weregretthatowingtotheweatherconditionstheflighthasbeendelayedbutitisnowduetotakeoffateightfifty.Weregretanyinconveniencecausedtopassengers.Thankyou.M:Let’shurry.ListeningB.Receptionist:Goodmorning,sir.CanIhelpyou?Guest:Goodmorning!Ihaveareservationforasingleroomwithabathhere.Receptionist:MayIhaveyourname,sir,please?Guest:Bradley,JohnBradley.Receptionist:Justamoment,sir,Ilookthroughourlist.Yes，wedohaveareservationforyou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?Guest:Yes.CanIborrowyourpenforaminute,please?Receptionist:Sure.Hereyouare.Guest:WhatshouldIfillinunderROOMNUMBER?Receptionist:Youcanjustskipthat.I’llputintheroomnumberforyoulateron.Guest:(Afterhehascompletedtheform)Hereyouare.IthinkI’vefilledineverythingcorrectly.ListeningReceptionist:Letmesee...name,address,nationality,passportnumber,signatureanddateofdeparture.Oh,here,sir.Youforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon?Guest:October24.Receptionist:Noweverything’sinorder.Andhereisyourkey，Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis＄90.Hereisyourkeycardwithalltheinformationonyourbooking.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.Guest:OK.I’lltakegoodcareofit.Receptionist:Andnowifyouareready，Mr.Bradley,I’llcallthebellboyandhe’lltakeyoutoyourroom.Guest:Yes,I’mready.Thankyou.Receptionist:Ihopeyouenjoyyourstaywithus.ReadingBankingServicesBanksoffermanydifferentservices.Themostcommonbankingserviceisthecheckingaccount.Peopledeposit,orputtheirmoneyinthebank,andthentheycanwritecheckstobuythings.Acheckisapieceofpaperwhichtellsthebanktopaytheseller.Thebankmustpaythesellerfromthecustomer’saccount.Thecustom