travel-on-business

1TravelonbusinessBusinessEnglish2ContentsDepartureFlightArrivalAccommodation3•DeparturePlanningyourtripGettingreadyfordepartureAttheairport:departureproceduresInsidetheairport:immigration&customsGettingreadyforboardingtheplane4•Iwanttobookasingle/returnticket•Whenwouldyouliketoleave/return?=whatisthedeparture/arrivaldate?=whatdaydoyouplantotravel/return?=whatdaydoyouexpecttoleave/comeback?DepartureHall/ArrivalHallPlanningyourtrip5Planningyourtrip•IATAInternationalAirTransportAssociation国际航空运输协会•IwanttoleaveonMay10thandcomebackonJune1st.=Iwouldliketodepartonthe10thofMayandreturnonthe1stofJuly6•Iamnotsureaboutthereturndate.=Ihaven'tdecidedmyreturndateyet.•Isitpossibletogetanopenreturnticket?=CanIgetanopenticketforthereturntrip?•Isthatadirect/non-stopflighttoParis?Planningyourtrip7•DoIneedtotransfer?=DoIhavetotransitorstopoveranywhere?•Thisisnotadirectflight.YouneedtotransferinHongKong.=You’llhavetochangeanotherplaneatHongKongAirport.Planningyourtrip8Samplee-ticketitineraryn.路线9Gettingreadyfordeparture•WhichterminalshouldIgotoforUnitedAirlines?=whichisthedepartureterminalforUnitedAirlines?•HowdoIgettothesecondterminalfromthefirstone?•Youcantaketheairportsubway/traintogetfromterminaltoterminal.10Departureprocedures出境流程1.Check-incounter（划位柜台）Youshouldcheckin2hoursbeforedeparture.Check（核对）ticket/passport/visaSeatarrangement:window/aisle[ail]/middleseatPrintboardingpassPs:e-check-in11Departureprocedures出境流程Boardingpasssample12Departureprocedures–check-incounter•MayIcheckinhereforflightCI621toAmsterdam?•Yes.MayIhaveyourpassportandticket,please?•Hereyouare.CanIhaveaseatbythewindow?•I’msorry,Mr.Wang.Allthewindowseatsarefullytaken.Howaboutanaisleseat?•Well,Ok.131.Check-incounter（划位柜台）Check（托运）yourbaggage超重行李费overweightcharge/excessbaggagecharge随身行李handcarryluggage/carry-onluggageDepartureprocedures出境流程14•Doyouhaveanybaggagetocheckin?•Yes,onesuitcase.•Allright.Justputitonthescale,please.•Ok.Ithinkitweighsabout25kilograms.Isitoverweight?Departureprocedures–check-incounter15Departureprocedures–check-incounter•Don’tworry.Theallowanceis30killograms.Ok.Hereisyourticket,baggageclaimtag,boardingpassandyourpassport.YouwillbeboardingfromTerminal2,Gatenumber21.Theboardingtimeis11:40.Haveanicetrip.16Departureprocedures出境流程2.Passportinspection(查验护照）DeparturestampSimplequestions3.Securityinspection(安检）Baggage--X-rayPassengers--Metaldetectorliquor(100ml)17Departureprocedures出境流程Securityinspection•Pleasesetdownyourbelongingsandstep/walkthoroughthemetaldetector/securitygate.•Pleaseputyourcarry-onluggageontheX-raymachine.18Securityinspection•Excusemesir,butIneedtofriskyou.=Iamsorry,sir.Ihavetodoabodysearchonyou.•Pleaseholdoutyourarms.•Itmustbebecauseofmymobilephone•Iamsorry.Istillhavesomecoinsonme.=Therearestillsomecoinsinmypocket.Departureprocedures19Departureprocedureslounge(候机室）DFS（dutyfreeshop)needaboardingpass204.lounge•HowmaybottlesofwinecanItakewithme?•Isthereanydiscountoncosmeticsatthemoment?•Whatkindofspecialoffersdoyouhaveoncosmeticsrightnow?•Ifyoubuythreecartonsofcigarettes,youwillgetonesmallsuitcaseforfree.•Couldyoupleasewrapthisboxofchocolatesasagift?Departureprocedures21Departureprocedures出境流程5.Boarding•Announcement•Order:businessclassspecialneedsrearmiddlefront•Attention,please.NorthwestAirlinesflightNW22toTokyoisnowboarding.Passengerswithsmallchildren,handicappedpassengers,andseniorcitizens,pleaseproceedtotheboardinggatenow22•Flight23Captainannouncement•Flighttime____•Averagealtitude____•Localtime____•Currentweather____•Arrivalgate____24Captain•Helloeveryone,thisisthecaptainspeaking,andIwanttowelcomeyoutoFlight18boundfor驶往Seattle.Ourflighttimetodayis2hoursand14minutes,andwewillbeflyingatanaveragealtitudeof29,000feet.ThelocaltimeinSeattleisaquartertotwelve(11:45),andthecurrentweatherissunny,butthereisachanceofrainlaterintheday.WewillbearrivingatGate13,andwewillbeannouncingconnectingflightsonourapproachtotheSeattleairport.OnbehalfofSkyAirlinesandthecrew,IwanttowishyouanenjoyablestayintheSeattleareaoratyourfinaldestination.Sitbackandenjoytheflight.25FlightBeforetakingoffairhostess空姐flight/cabinattendant空乘人员•Couldyoupleasehelpmeputmybaggageupthere?(get…downthere)=wouldyoumindhelpingmeplacemyluggageintheoverheadcompartment?(take…downfrom)•Compartmentn.间隔间,车厢•storingcompartment存放柜•baggage/luggagecompartment行李舱［间］26Beforetakingoff•Theoverheadlockersarefull.WherecanIleavemybag?=thereisnospaceleftintheoverheadstoragecompartments.CouldyoutellmewhereelseIcanputmybag?•Youcamplaceyourluggageundertheseatinfrontofyou.Flight27FlightFacilities•Fasten/unfasten(loosen)theseatbelt•Reclinetheseat•Oneextrablanket/pillow,please.•Aheadset/headphone/asetofearphones28FlightFacilities•Blind/shade•Readinglight•Attendantcallbutton•Recliningbutton•Airsicknessbag•Lifejacket•Lavatory/toilet•Occupied/vacant29•Weareapproachingaareaofturbulence(骚乱,动荡)•Foryourownsafetyandcomfort,•pleasegobacktoyourseats,•andfastenyourseatbelts.•Pleasekeepyourbeltsfasteneduntilthe“seatbelt”signgoesoff.Thankyou.FlightAnnouncement30FlightAnnouncement•Wewillbel