基于ASP的小区物业管理系统的设计与实现

基于ASP的小区物业管理系统的设计与实现摘要随着人们生活质量的提高以及房地产业的发展，城市小区受到越来越多的人们关注，购买力逐年上升。而在购买小区楼房的过程中，业主关心的内容越来越多，不仅包括小区本身是否美、小区的环境是否舒适，还包括小区提供的便民服务是否完善，这就对小区物业提出了更高的要求。要求物业公司不仅要实现宏观的管理，还需要进行微观的细致化的管理。小区提供的一切服务都应该以业主为中心，要及时了解业主的需要，并提供相应的服务。伴随着小区规模的日益扩大，小区入住的业主也越来越多，小区的基础设施在不断增加，因而，各类投诉也不断增加，工作量非常大。而目前各小区普遍采用的还是人工方式进行管理，这导致物业需要大量的人力和物力，而且工作效率还不高，业主反映服务不够好等问题。此时，最好的解决方法就是采用现代化的信息技术，使之应用于物业的日常管理工作中去，实现小区相关信息的自动化管理，以提高工作效率和管理水平。目标系统采用的是ASP技术，数据库为Access，构建了一个基于B/S模式的小区物业管理系统，该系统包括的主要功能有：住户资料管理、投诉管理、住户报修管理、物业缴费管理、住户停车车位管理等。系统的界面设计上，力求简洁直观，方便学习和掌握，在功能模块上，能够满足目前各小区物业基本的日常管理工作。系统的应用能够有效提高物业管理工作的效率和管理水平，有利于增强业主与物业的沟通，提高业主的满意率。关键词：小区物业管理，ASP技术，B/S模式基于ASP的小区物业管理系统的设计与实现ABSTRACTAstheimprovementofpeople'slifequalityandthedevelopmentoftherealestateindustry,citydistrictismoreandmoreattention,thepurchasingpowerisincreasing.Intheprocessofbuyingcommunitybuilding,theownercaresaboutmoreandmore,notonlyincludesthebeautyofthecommunity,comfortablevillageenvironment,alsoincludesthecommunitytoprovideconvenientserviceisperfect,itputsforwardhigherrequirementsonresidentialproperty.Requestpropertycompanytoachievemacromanagement,notonlyneedtomicrometiculousmanagement.Villageallservicesshouldbeprovidedbytheownerasthecenter,topromptunderstandingtheneedsoftheowners,andprovidescorrespondingservice.Withtheincreasingofdistrictscale,villagehotelownersmoreandmore,communityinfrastructureisincreasing,therefore,allkindsofcomplaintsareincreasing,theworkloadisverybig.Now,eachdistrictormanualmodeisgenerallyusedtomanage,resultinginpropertyneedsalotofmanpowerandmaterialresources,andtheefficiencyisnothigh,theownersreflectserviceisnotgoodenough.Atthispoint,thebestsolutionistousemoderninformationtechnology,makeitappliedinthedailymanagementofpropertytorealizetheautomationofcommunityinformationmanagement,toimprovetheworkefficiencyandmanagementlevel.ThesystemusesASPtechnology,databaseAccess,constructaresidentialpropertymanagementsystembasedonB/Smodel,thesystemincludesmainfunctionhas:residentinformationmanagement,complaintmanagement,residentsservicepaymentmanagement,propertymanagement,householdparkinglotsmanagement,etc.Systeminterfacedesign,conciseintuitive,easytolearnandmaster,onthefunctionmodule,basiccanmeetthecurrentresidentialpropertydailymanagementwork.Systemapplicationcanimprovetheworkefficiencyandmanagementlevelofpropertymanagement,tostrengthenthecommunicationoftheownersandpropertycompany,improvesthesatisfactionoftheowner.Keyword：Residentialpropertymanagement,ASPtechnology,B/Spattern基于ASP的小区物业管理系统的设计与实现目录摘要.............................................................................................................................1ABSTRACT...............................................................................................................2第一章：绪论.............................................................................................................11.1项目开发背景....................................................................................................11.2技术可行性研究................................................................................................11.2.1什么是Access..............................................................................................21.2.2什么是ASP................................................................................................21.3社会可行性研究................................................................................................41.3.1物业管理的发展成因.................................................................................41.3.2现行系统存在问题的分析..........................................................................41.3.3解决方案.....................................................................................................51.3.4可行性分析.................................................................................................51.3.5本课题要达到的设计目标..........................................................................6第二章：系统分析......................................................................................................72.1系统的开发背景................................................................................................72.2小区物业管理系统的需求分析.........................................................................72.3功能说明...........................................................................................................72.4系统网络应用原理............................................................................................8第三章：系统设计....................................................................................................103.1系统功能设计..................................................................................................103.2物业业主服务子系统功能模块图...................................................................113.3业务流程图......................................................................................................133.4数据流程图......................................................................................................143.5数据库设计......................................................