6sigma品质网电子杂志第二期（free版）

i6sigmaFree200302026sigma6sigma(free)6sigma!!6sigmasixsigmaPJ?sixsigmaVIP[Jan.15.2003]6sigma[Jan.25.2003]”“operationsmanagement:().3.1VIPVIPVIP(),(ing).VIP(VIP)1,2345--------------------------------------------------------------------------[e-mail]6sigmaFree200302026sigmaBenchmarking(),.BlackBelt()SixSigma,.Champion()SixSigma,SixSigma,..ControlChart()Critical-To-Quality(CTQ).SixSigma,Y.DesignForSixSigma(DFSS)DMADV,..””.DesignofExperiments(DOE).SixSigma.DMAIC,.5:Define(),Measure(),Analyze(),Improve()Control().DMADV,(DFSS),5:Define(),Measure(),Analyze(),Design()Verify().DPMO()Defect-Per-Million-Opportunity.1000000.3.4DPMO.FMEA,,,,.SixSigma3-4.GageR&R().DMAIC--------------------------------------------------------------------------[e-mail](),SixSigma,.MasterBlackBelt(MBB),,,,,.Nonconformity(),(Defect)...NormalDistribution(),.Probability().QualityFunctionalDeployment(QFD),.SixSigma.Repeatability()Reproducibility()Sigma(),.,.68.26%1,95.44%2,99.73%3.SigmaLevel()Z,().,,.SixSigma(),3.4..StandardDeviation()Sigma.--------------------------------------------------------------------------[e-mail]6sigmaFree200302026sigmaStatisticalProcessControl().“Xs”SixSigma.,.y.y”CTQ(Y),,.“Ys”CTQ.Z.SIXSIGMAPJ5945:SIXSIGMAGEABBSIXSIGMASIXSIGMASIXSIGMABB4EnglishBBBBSIXSIGMAPJCHAMPIONCUSTOMERVOCPJ12XXXX34XXXX5......GBBBDMAICGBPJPJdragonair:6sigmaBBGBandy::--------------------------------------------------------------------------[e-mail]()2.3.(4).,4.5.GB,GB(),.,:1.-,.(YOUWILLFELLFRUSTRATEDVERYSOON)2.-,.(),MEANSTANDARDDEVIATION.3.XXXX-.4.-?.,..,..andy:GBBB,GB.BB.BB.zxfsqc:sixsigma3--6BBBBsixsigmaMBB:5945SIXSIGMANO5945:--------------------------------------------------------------------------[e-mail]6sigmaFree200302026sigmaBB321GEBBPJPJPJGEBB2PJ2SIXSIGMABBPJ1PJPJSIXSIGMAGBSIXSIGMA32dragonair:6sigma,BOSS6sigma6sigma1~2boss/Stanley:5945BBSIXSIGMAIESIXSIGMA1~2SIXSIGMABBSIXSIGMAPROJECTSIXSIGMABBSIXSIGMAPROJECT5945:2Stanley:SIXSIGMAPROJECTBBSIXSIGMABBBBStanley:SIXSIGMA--------------------------------------------------------------------------[e-mail]6sigmaFree200302026sigmakevin:TQMQCCQCColiven:to:andy,GBBBGBBBdelightingthecustomerGBGBolivento:59456SIGMAMBBBBBB6sigmaGE106SIGMADMAICBB6sigma6sigma6sigmaBBBBBBBB,BBBBBBMBB.,!sixsigmaSIXSIGMA()66625SIXSIGMA,?,,SIXSIGMA1984SIXSIGMA15200SIXSIGMASIXSIGMA1984MikelHarry366800:100000063.4:1000000.--------------------------------------------------------------------------[e-mail]6sigmaFree200302026sigmaDMAICDMAICSIXSIGMAMaxAllwayDMAICDMAICAllway61550SIXSIGMASIXSIGMA2570%20013.25DowChemicalSIXSIGMA28%DowDowSIXSIGMA24200115DanielLauxSIXSIGMASIXSIGMASIXSIGMASIXSIGMALauxSIXSIGMADaveAmosSIXSIGMAIBMSIXSIGMASIXSIGMADoblinLarryKeeleySIXSIGMASIXSIGMASIXSIGMASIXSIGMASIXSIGMA----SIXSIGMAIBM90SIXSIGMAIBM--IBMMalcolmBaldrigeAS/400SIXSIGMAIBMIBMIBMEMCRAIDEMCIBMIBMSIXSIGMAIBMPCSIXSIGMA--IBM2090PC10PCIBM1993SIXSIGMAFredDeWaldSIXSIGMAIBMDeWaldSIXSIGMASIXSIGMABombardier6IngeborgRittweilerSIXSIGMARittweilerSIXSIGMA--------------------------------------------------------------------------[e-mail]6sigmaFree200302026sigmaJeffGodingSIXSIGMA18SIXSIGMAGodingSIXSIGMASIXSIGMADaveAmoSIXSIGMASIXSIGMASIXSIGMASIXSIGMASIXSIGMASIXSIGMASIXSIGMA,6,;SIXSIGMASIXSIGMA6sigma?6sigma6sigma.6sigmaiso9000.VIP(VIP)1,2345sixsigmasixsigma+(6sigma)--------------------------------------------------------------------------[e-mail]