a-letter-of-complaint

WritingALetterofComplaintbyOrangeLearningaimsTomasterthestructureofaletterofcomplaintbyanalyzingthemodelessay.Tolearntoexpresstheproblemsclearlyandeffectivelybyusinglinkingwords.Toimprovetheabilityofthinkinglogicallybydrawingamindmap.anunhappyshoppingexperiencetask1CanwewritealetterofcomplaintforWuYingshibasedontheinformationwegotfromthevideo?Dearmadam,I’mLiHua,whoboughtacellphoneinyourshoptheotherday.IfeelbadtotroubleyoubutIamunsatisfiedwithitandIamwritingtocomplainaboutit.Thereasonsformydissatisfactionareasfollows.Foronething，Foranother,What’sworse,Aboveall,I'llappreciateitifyoureplaceitformeorgivemearefund.ThankyouforyourconsiderationandI’mlookingforwardtoyourreply.Trytosummarizethestructurethecellphoneistotallydifferentfromtheiphone7shownbyyou.Ichosethegoldcolorbutyougavemethewhiteone.yourworkerwasinarudemanner,whichwasunacceptable.Focusonpart2---Howtoexpressourproblemsclearlyandeffectively?Part2ProblemsTrytoimaginewhathappened:Task2(Group1-6):Whenhavingbeefnoodlesintherestaurantlastweekend,Ifound......Task3(Group7-12):ItooktheinternationalflightNo.XY123homeyesterday,but......Part2ProblemsTrytoimaginewhathappened:Whenhavingbeefnoodlesinyourrestaurantlastweekend,Ifound......哼，我生气了！Tobeginwith,Ifoundtherewasaflyinthebeefnoodles.Worsestill,Iaskedthewaitresstoreplaceitimmediately,butshewasinarudemanner.Lastbutnotleast,Iwastoldthatshewastoobusytodealtwithit,whichmademeverydisappointedandupset.Part2ProblemsTrytoimaginewhathappened:ItooktheinternationalflightNo.XY123homeyesterday,but......我又气愤又崩溃Firstofall,theflightwasdelayedfor10hourswithoutadvancedannouncement.What'sworse,WhenIaskedastewardesstobringmesomewater,notonlydidshebehaveimpatientlyandimpolitelybutshealsoignoredmyorderdirectly.Mostdisappointingly,mycheck-inluggageboughtlastweekwasbroken.PracticemakesperfectAstorybetweenMr.Chenandthereceptionist（前台接待员）：今年圣诞节，成功人士Mr.Chen出国旅游，入住了全球著名的HiltonHotel，当洗完澡后，他发现房间竟然没有hairdryer，于是他就去酒店前台（HotelReception）……PracticemakesperfectDearmanager,IfeelsohappythatIlivedinHiltonHotelthisChristmas,butnowI’mwritingtocomplainaboutit.AlthoughHiltonHotelisfamousforitswonderfulservice,Ireallyhadanunpleasantexperience.Foronething,youhavenotequippedeachroomwithahairdryer,whichcausesthecustomers’inconvenience.Foranother,whenIwenttothereceptionforahairdryerthatday,thereceptionistwasbusyreadingabookinsteadofworking.What’sworse,hewassorudetome,whichisquiteunacceptable.Inaword,Ihopeyoucaninvestigatetheproblemsandmakeanapologytome.Thankyouforyourtime.Part2:ProblemsHomework书面表达假如你是李华，上周在某网店购买了一本英文字典,由于字典质量问题，给该网站的负责人写一封投诉信注意：词数100左右；可适当增加细节，以使行文连贯；Drawthemindmapanddothewritingbasedonthemindmap.