itsm（it服务管理系统）的设计与开发

毕业设计说明书学院:计算机与信息工程学院专业年级:2006级计算机科学与技术学生姓名:岳友刚学号:20063305设计(论文)题目：ITSM（IT服务管理系统）的设计与开发指导教师:姜瑜评阅教师:2009年5月摘要随着电子信息时代的到来，“网站”这一个新的事物也应时代的发展而产生。人们开始了网络化的信息流和物质流。随着Internet的迅猛发展，网络购物逐渐成为人们生活中的一部分。本系统主要采用超文本连接语言HTML、ASP、Java脚本等技术来实现网上购物系统。使用SQL数据库系统，根据数据库逻辑设计的结果来建立数据表，这些用来存取购物系统所涉及的数据信息。校园交易网系统要具有完备的商品管理、商品交易、用户管理、管理员管理、建立商店等功能。本人主要负责管理员管理模块，在该模块中主要实现了添加商品和对现有商品信息的修改，对商品类别的管理，对客户的管理和对管理员的管理，帐单管理，送货方式和付款方式的管理功能的实现。本文研究了一种基于ASP技术的网上校园交易系统，此系统具有用户使用更简单、界面更直观等优点。随着我国高校互联网的更加普及和网上校园交易系统的更趋成熟，会有越来越大的学生消费群体，市场潜力会得到充分发挥。我相信校园交易网一定会有更加广阔的发展前景。关键词：电子商务；电子支付；支付网关；虚拟商店Title:Abstract：Alongwiththearrivaloftheelectronicsinformationages,thisnewthingofwebsitealsoproducewiththedevelopmentofthepropertotheseasongeneration.Thepeoplestarttheinformationthatnetworkturnflowtoflowwithmaterial.AlongwiththefastdevelopmentoftheInternet,thenetworkshoppinggraduallybecomeapartthepeoplelife.ThissystemmainlyadoptsthesupertexttolinkthelanguageHTML,ASPoriginally,theJavascriptetc.techniquetocarryouttheon-lineshoppingsystem.UsetheSQLdatabasesystem,accordingtoresultofthedatabaselogicdesigntotheestablishmentdataform,andtheseusetoaccesstheshoppingsysteminvolveofdatainformation.Thecampustradesinthenetshouldhavethecompletemerchandisemanagement,commodityexchange,thecustomermanagement,managingpersonmanagement,establishmentstoreetc.function.Iammainlyresponsibleforthemanagingpersonthemanagementmoldpiece,inthemold'spiecemainrealizationincreasethemerchandiseandtomodificationofexistingmerchandiseinformation,tothemanagementofthemerchandisecategory,tothecustomer'smanagementandtothemanagingperson'smanagement,thebillmanagement,delivergoodstherealizationofthemanagementfunctionofwayandmethodofpayment.ThistextstudiesakindoftradethesysteminthenetaccordingtotheASPtechnical,thissystemhasthecustomerusagemoresimple,theinterfaceevenkeepstheviewetc.advantage.AlongwithInternetofthehighschoolinourcountrymoreuniversalandtradingsysteminthenetgraduallymature,therewillbethemoreandmorestudentconsumptioncommunityofthecolleague,andthemarketpotentialwillgetfullexertive.Ibelievethatthecampustradesinthenetandcertainlytherewillbethemorevastdevelopmentforeground.Keywords：ElectronicCommerce,ElectronicsPay,PayingGateway,VirtualStore目录0引言........................................................................................................................................11校园交易网概述及研究现状................................................................................................21.1校园交易网概述.........................................................................................................21.2校园交易网系统发展现状.........................................................................................21.3校园交易网发展趋势.................................................................................................32ASP技术综述.........................................................................................................................62.1ASP的产生..................................................................................................................62.2ASP与IIS....................................................................................................................62.2.1IIS简介.............................................................................................................62.2.2IIS与ASP的结合............................................................................................62.3ASP的内部特点..........................................................................................................73校园交易网系统设计............................................................................................................93.1校园交易网系统的需求.............................................................................................93.2校园交易网系统概要设计.........................................................................................93.2.1校园交易网的功能模块.................................................................................103.2.2数据库设计....................................................................................................123.3校园交易网系统详细设计.......................................................................................143.4研究设计中要解决的技术困难...............................................................................143.5技术困难的解决方法...............................................................................................153.5.1图片上传的实现............................................................................................153.5.2数据表photo中的数据显示到浏览器上.....................................................163.6数据库连接及安全策略...........................................................................................163.6.1数据连接........................................................................................................163.6.2安全策略........................................................................................................164系统功能模块设计及实现..................................................................................................184.1校园交易网系统流程分析........