服务业英文2

1.請稍等Pleasewaitforamoment.2.請往這邊走Thisway,please.3.請問找哪位MayIknowwhoareyoulookingfor?4.請問哪裡找.....諸如此類的MayIknowwhoiscalling?(電話)MayIknowwhoisaskingforXXX?其他如:Iwishyoutohaveapleasantstaying!希望你住的愉快!Doyouneedahoteldirectionfortaxi?你要給計程車司機旅館方向的指引嗎?Breakfaststartsat7:00intherestaurantonthesecondfloor.二樓餐廳早上七點開始供應早餐MayIhelpyou?我可以為你服務嗎?Doyouneedatimetableforairportshuttlebus?您要機場巴士的班表嗎?Doyouneedanextrabed?您要加張床嗎?1我剛剛有撿到一件很像妳說的外套,要不要過來看一下!?(當客人遺失物品問我有無看到時)2這個水龍頭是感應式的!3這個房間裡面有蟑螂!4四點到五點是購票時段!5現在是清場時間!要等五點以後才開放!1)Ifoundacoatsimiliartowhatyoudescribed.Wouldyouliketocomeandseeit?2)Thisfaucetisautomatic.Moveyourhandclosetothesensoranditwillturnon.3)Therearecockroachesintheroom.4)Ticketsalesisopenfromfourtofive.5)Wearepreparingnow.Wewillopenafterfive.第二句加了白話描述，可能比較清楚。感應式英文可說sensor-activated，似不夠白話(對於需要你解說感應式水龍頭的客人而言)。第三句應該是不會用到！1.稍後要點餐時在找我就好了!Letmeknowifyouarereadytoorder.Givemeashoutwhenyouarereadytoorder.2.幫各位確定餐點!(類似重複再說一次點過的餐)Letmerepeatyourorders.3.稍等一下!Oneminute,please.Sorry,holdononesecond.4.請問需要飲料嗎?Whatwouldyouliketodrink?AnydrinksthatIcanstartyouoffwith?5.請問需要甜點嗎?Careforanydessert?Doyouhaveanyroomleftfordessert?Wouldyouliketotryourdesserts?6.這個(用餐的盤子)用完了嗎?Areyoustillworkingonthis?OrshouldIgrabitfromyou?Areyoufinishedwiththis?7.需要續杯嗎?Wouldyoulikearefill?8.餐點味道還可以嗎?Howisyourfood?Iseverythingokay?9.還有需要什麼嗎?Iseverythingalright?Doyouneedanythingelse?10.需要送上甜點了嗎?ShouldIservethedesserts?11.不好意思幫您送上XXX!Sorry,thisisXXXX12.稍後要結帳時找我就行了!Letmeknowwhenyouarereadyforthebill.13.用餐金額是XXXX!ThetotalcomesuptoXXXX14.找您XXXX!(結帳找零)XXXXisyourchange.HereisyourchangeofXXXX15.我的英文不好，請見諒!(哈哈哈!)PleaseforgivemypoorEnglish.Sorry,myEnglishisnotverygood.服務生：歡迎光臨！請問有幾個人?welcometoourrestaurant,mayiknowhowmanyofyou?(或,goodevening/goodafternoon,tableforhowmany?)顧客：一個人tableforoneplease.服務生：你想要抽煙還是不抽煙的？smokingornon-smoking?顧客：不抽煙的nonsmokingplease.服務生：請跟我來！wouldyouliketocomewithmeplease.服務生：小姐，晚安。這是菜單。excuseme,madam,thisisthemenu.顧客：好。給我幾分鐘，讓我看一下。thankyou,couldyougivemeafewminutestohavealookofthemenu?服務生：您慢慢看。我等會兒就過來。takeyourtime,madam,iwillcomebackwhenyouareready.服務生：小姐，現在可以幫您點菜了嗎？excuseme,madam,areyoureadytoorder?顧客：可以了。我想先來一份玉米農湯。yesplease,couldihaveaportionofsweetcornsoup.服務生：主菜您想點什麼？andthemaincourseplease.顧客：你們的招牌餐是什麼？whatisthechef'sspecialsofyourrestaurant?服務生：菲力牛排。Ourchef'sspecialwouldbethefilletsteaks.顧客：聽起來很美味，我就點那個。soundsgoodtome,canihaveoneofthemplease?服務生：您要幾分熟？wouldyoulikeitmediumorwelldone?顧客：三分熟的。mediumplease.服務生：你還想要其它的嗎？wouldyoulikeanythingelse,madam?顧客：我還想要一些雞肉莎拉、起司麵包和一瓶紅酒。yesplease,couldialsohavesomechickensalad,cheeseandbreadandabottleofredwineplease.服務生：紅酒要什麼年份的嗎？whatyeardoyouprefer?anyparticular?顧客：1986。ninteeneightysixplease.服務生：那需要甜點嗎？wouldyoulikeanydessert?顧客：不，我過一會兒在點。notatthemoment,butiwillorderitlater.服務生：好，那請你稍等一下，東西很快就來。ok,pleasewaitamoment,thefoodwillbereadysoon.顧客：請問，洗手間在哪呢？mayiknowwheretheladies/gentsis?(女洗手間ladies,男洗手間gents/厠所washroom,toilets)服務生：在那邊。isoverthere,madam.顧客：謝謝。thankyouverymuch.為您服務’Excuseme;mayItakeyourplate,sir?對不起，先生，我可以收盤子嗎？MayIclean(clear)thetable,sir?先生，我可以收拾桌子了嗎？MayIserveittoyounow?我現在可以上菜了嗎？其他基本補充1.Doyouhaveamealvoucher?您有沒有餐卷？2.Wouldyoumindsittingseparately?您們介不介意分開坐嗎？3.Wouldyoumindsharingatable?您介不介意和別人同桌？4.Isanyonejoiningyou,sir?先生，還有沒有人要來？5.Wouldyoulikeahighchairforyourchild?要不要給您的小孩一張高椅？6.Pleasesitwhereyoulike.請隨便坐。7.Thebuffetisoverthere.Pleasehelpyourself.自助餐在那邊，請自己動手。8.Wecanseatyouverysoon.我們會很快安排您入座。9.Welcomeback,sir.先生，歡迎再次光臨。10.I’mafraidthattableisreserved,sir.先生，那一桌恐怕有人訂了。Iamyourwaiter/waitress.Pleaseinformmeifyouhaveanyquestionsorconcerns.我今天會為您服務.如有問題請告知我.Wouldyoulikeyourseattobearrangedatasmokingornonsmokingarea?請問要吸煙或非吸煙的位子?Wouldliketoordersomebeveragefirst?想先點一些飲料嗎?Wouldyoulikewaterortea?茶或水?MayItakeyourordernow?可一點菜嗎?YouhaveorderedXXXX.DidImissoutanything?您點了XXXX.請問我有漏掉任何東西嗎?Sorrytointerruptyou,yourmealisready!對不起!上菜.Wouldyoulikesomedesserts?請問要點甜點嗎?Iwillhelpyouchangeyourtableware.幫您換新的餐具MayIknowwhoorderedthisdish?請問這道是誰點的.Thankyouforcoming.謝謝觀臨Howwouldyouliketopayforyourmeal?請問要如何付款Weacceptallmajorcreditcardsandcash.我們接受信用卡及現金Unfortunately,wedonoacceptpersonalchecks.我們不接受支票Howwasyourdiningexperience?用餐愉快嘛.Pleasewatchyoursteps.請小心走路Brunch早午餐(遲吃的早餐,用以代替午餐)Gourmet美食品嘗家Refill續杯Buffet自助餐Semi-buffet半自助餐Maincourse主菜Appetizer開胃菜Salad沙拉Champagne香檳酒Chef主廚1.尋問餐廳到國外遊玩，品嘗當地美食是行程重頭戲之一，然而，身為異鄉人，自然無法知道每家餐廳口碑如何。此時，不妨向飯店中的服務人員詢問，說出自己的喜好及需求，請對方做最佳建議。Couldyourecommendanicerestaurantnearhere?是否可介紹一家附近口碑不錯的餐廳?IsthereaChineserestaurantaroundhere?這附近是否有中國餐廳?Iwantarestaurantwithreasonableprices.我想去一家價位合理的餐廳。Arethereanyinexpensiverestaurantsnearhere?這附近是否有價位不貴的餐廳?I'dlikeaquietrestaurant.我想去一家不會吵雜的餐廳。Doyouknowofanyrestaurantsopennow?你知道現在那裡還有餐廳是營業的嗎?I'dlikearestaurantwithcheerfulatmosphere.我想去一家氣氛歡樂、活潑的餐廳。I'dliketohavesomelocalfood.我想嘗試一下當地食物。Couldyourecommendthatkindofrestaurant?是否可建議這一類的餐廳?Whereisthenearestltalianrestaurant?最近的義大利餐廳在那裡?Whereisthemainareaforrestaurants?此地餐廳多集中在那一區?2.餐廳預約享受異國美食是出國旅遊的樂趣之一，若已打聽好何處有美味，不妨在出發前先打電話詢問是否需訂位，以免興沖沖的出門，卻碰上餐廳客滿的情況。電話預約時，一定要詳細告知餐廳預約時間、人數與名字，並且最好詢問清楚是否需著正式服裝，以免屆時失禮。DoInee