贝恩业绩评估-PerformanceReviewCriter

bcPerformanceReviewCriteriaNovember1998Copyright©1998Bain&Company,Inc.bcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS2PerformanceReviewCriteriaObjectiveThismoduleisintendedtoprovidesomegeneralguidelinestoACs,Consultants,andManagersontheskillstheyareexpectedtodemonstratebcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS3PerformanceReviewCriteriaAgenda•NewAC•ExperiencedAC•SAC/FirstYearConsultant•ExperiencedConsultant/CTL•NewManager•ExperiencedManagerbcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS4PerformanceReviewCriteriaNewAssociateConsultantValueAdditionClient/CommunicationExtraordinaryTeams•Performanalysisreliablyandaccurately–demonstrateeffectiveandcreativedatagathering–executezero-defectanalysis–developclearanddetailedaudittrailsandback-up•OrganizeandpresentmaterialsinstandardBainformat•Listenactivelyandtakegoodnotesincaseteamandclientsituations•Conveyprofessionalismandmaturityinallinteractions•DemonstratebasicBainteamskills–meetdeadlines–constructivelyshareanalysisandideaswithteam–workwellunderpressure(withenthusiasm,energyanddedication)–demonstrateprofessionalismandconsiderationinallinteractions–effectivelymanagemultipleworkstreamsandresponsibilities&++++bcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS5PerformanceReviewCriteriaExperiencedAssociateConsultantValueAdditionClient/CommunicationExtraordinaryTeams•Deliverhighqualityanalysis,withlimitedsupervision–masterthesetofbasicBainstrategicanalyses–use80/20+totesthypothesisandovercomeobstacles–develop“expertstatus”onownworkstream–developinsights,implicationsofanalysis•Communicatebusinessinsights•Makefocusedcontributionsincaseteamandclientmeetings•Conductfocusedinternalandexternalmeetings•Developcollaborativerelationshipswithclients:–besensitivetoclients’needs,culture–earnclients’respect•Leveragesupervisor’stime•Proactivelyseekoutotherteammemberstoshareideasandinformation•Demonstrateinitiativeinmaintaining/improvingteammorale•Provideresponsible,maturefeedback+,bothupwardsanddownwards+bcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS6PerformanceReviewCriteriaSeniorAssociateConsultant/FirstYearConsultantValueAdditionClient/CommunicationExtraordinaryTeams•Assumeresponsibilityforpieceofanalysis;drivetoanswers–developworkplanusinghypothesis-drivenapproachandlinearlogicflow–performeffectiverealitychecksandqualitycontrol–leverageBaintoolswhenrequired–usebusinessjudgmenttodeveloppersuasiveconclusionsandinsights–suggestadditionalanalysisandnextstepsforcontinuedvaluecreation•Demonstrateclear,logicalwrittenandoralcommunication•Earnclients’respectinjointaswellasindependentinteractions–listeneffectively–demonstrateprofessionalism,discretion–keepssupervisorinformedofkeydevelopments•Addvaluethroughclientprocess–handleallclientinteractionsthoughtfully,confidently–effectivelypresentanalysis,persuadingandmotivatingclientstoact–buildcollaborativerelationshipswithclients;gainexpertstatus•Contributetoteameffectiveness/morale–planandorganizetimeeffectively–maintainsenseofhumor–pitchinwhereverneeded–expressenthusiasmandintellectualcuriosity–informallydriveteam’senergyandoutput•Treatteammembersandadministrativestaffwithrespect•Bewillingandeagertocontributetofirmonnon-clientactivities,whenasked+bcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS7PerformanceReviewCriteriaExperiencedConsultant/CaseteamLeaderValueAdditionClient/CommunicationExtraordinaryTeams•Driveanalyticvalue-creationprocess–develophypothesesjointlywithsupervisor–focusoncriticalissues–designandexecuteworkplans–updatehypothesis;haveworkingconclusionavailableatalltimes–effectivelyproofanalysis–produceactionable,implementablesolutions–showanalyticcreativitybydevelopingnewwaytolookatbusinessproblems–developintegrativeviewofentirecase/client–codifyteamresults(Brava)•Demonstratelogicalwrittencommunication–effectivelycommunicatesimple,compellingideas–usestrategicframeworks–developcrediblefirstpassatstorylineforpresentation•EffectivelyandpersuasivelypresentBainworkorally–readandengageaudience–handlequestionswell–leadclientthinkingonissues•Managesubstantialpieceofclientrelationship–helporchestrateBain-clientrelationship–buildconsensusonwork,answer,actionimplications–driveclientstoact•Activelyparticipateinallaspectsofteammanagement–allocatetimeandresourcesappropriately–conductefficientmeetings–delegateworkdifferentially–achievehighlevelofoutput,moralefromteam–providePDopportunities–beaneffectivecoach–managesupervisorsappropriately;leveragetheirtime,givefeedback,andusethemassoundingboard•Contributeproactivelyinoffice/firmassetbuildingbcCopyright©1998Bain&Company,Inc.PerformanceReviewCriteriaBOS8PerformanceReviewCriteriaNewManagerValueAdditionClient/CommunicationExtraordinaryTeams•Assumeresponsibilityforcaseteam’svaluecreation–provideintellectualleadershiptoteambydemonstratingcreativethinkingaboutclients’businessissues,prioritizingcriticalissuesanddesigningapproachtoaddressthem–maintainhighstandardsofanalyticthoroughnessandquality–determineappropriatefo