酒店英语期末考试试卷-(1)

英语5试题第1页，共６页装订时不要过线试卷代码：南京城市职业学院2015-2016学年度第二学期酒店管理专业酒店英语期末考试试题班级：学号：姓名：2016年6月题号一二三四五六七总分合分人分数得分评卷人一、单选题（每题1分，共20分）1、Goodmorning._______Ihelpyou?A、WouldB、MustC、MayD、Am2、Iwouldliketo_________aroom,please.A．orderB、bookC、seeD、look3.It’sverykind__________youtohelpme.A．ofB、toC、byD、for4.What’sthe________foradoubleroom?A.rightB.rateC、moneyD、for5.Iwouldliketobookadoubleroom________bath.A.withB.ofC、byD、for6.Excuseme,sir.Youneedto________theform.A.fillinB.fillonC、fillofD、fillfor7.Wearelookingforwardto__________you.A.seeB.sawC、seeingD、sees8.I'mafraidwearefullybooked_______the5th.A.withB.ofC、byD、for9.Doyouwanttopay_____cashor_____creditcard.A.ininB.bybyC、byinD、inby10.Theporterwillshowyou_______yourroom.A.withB.toC、byD、for11.Myflightwillleave______6pmtoday.A.withB.onC、atD、for12.Thehotelisfullandthereissomeone________yourroom.A.takeB.TotakeC、takesD、taking13.Letme_______youwithyourluggage.英语5试题第2页，共６页装订时不要过线A.helpB.helpingC、helpsD、tohelp14.MayI_________thecurtain?A.drawB.TurnonC、turnoffD、makeup15.______theway,howlongwillittaketocleantheroom?A.WithB.OnC、ByD、For16.Canyou__________theairconditioning?A.drawB.TurnonC、turnoffD、makeup17.Doyouwanttheseshirtstobe________?A.starchB.starchesC、starchedD、starching18.Letmehelpyou_______yourluggage?A.byB.withC、onD、of19.Ihopeyouwill_______amorningcallat7:00.A.arrangeB.arrangesC、arrangedD、making20.I'llaskaporterto_________yourluggage.A.takecareB.takecareofC、takecareoffD、look得分评卷人二、根据对话填写入住单（每题1分，共10分）G:Goodevening,IhaveareservationunderthenameofMr.Tomlinson.R:Ok.I’vefoundit.Checkingoutonthe27th?G:That’sright.R:CanItakeacreditcardforthedeposit?G:Yes,sure.Also,I’dlikeanon-smokingroomplease.R:Certainlymadam.Here’syourkey.Yourroomisonthe7thfloorandontheleft.Room781.Check-outtimeisat12:00noon.Bytheway,youarefromAmerica,I’mright?G:Youareright.AndI’llstayinyourhotelfor4nights.HotelRegistrationFormGuest’sname客人名字Guest’ssex(M/F)客人性别Check-outTime退房时间RoomNo.房号PreferenceforRooms特别要求Floor楼层Check-inTime入住时间Meansofsettlement结账方式Country（来自国家）Daysofstaying天数得分评卷人三、根据情境完成对话.（每题2分，共40分）英语5试题第3页，共６页装订时不要过线PartoneA：Goodmorning.WhatcanIdoforyou,sir?B：Yes,（我想预定一间房间。）A：OK,sir.（什么时候？）B：FromMay1st.A：（几个晚上？）B：Forthreenights.A：（您一行共有多少人呢？）B：Justmywifeandmyself.A：（哪种房间你比较喜欢呢，要一张大床房的房间还是两张单人床的房间？）B：Twin-room,please.A：Couldyouholdtheline,please?（我要查查这几天有没有房间。）（先生，让您久等了。）Wehaveatwin-roomwithwindowsatRMB288andwithoutwindowsatRMB258,Whichwouldyouprefer?B：We’lltaketheonewithwindows.A：Certainly,sir.MayIhaveyournameandinitials,please?B：Yes,it’sCaruthersT.E.PartTwoA:Goodevening.（有什么可以帮助您的，先生？）B:（三个星期前，我预定了一间带窗的两张单人床的房间）I’mCaruthersT.E.A:Justamoment,please,Mr.Caruthers.（我查看一下今天的预订单）.…Sorrytohavekeptyouwaiting,sir.Yes,youhavereservedatwin-roomwithwindowsfromtodaytothe3rd.B:Yes,exactly.A:（请出示您的护照）Thankyou,sir._______________________________________________________（请您填一下这张登记表。）B:Ok.Hereyouare.Isitallright?A:Yes,thanks.（您打算怎么付款，现金还是信用卡？）B:（我能用旅行支票付费吗？）A:Certainly.Here’sthekeytoRoom808.Pleasekeepit.________________________________________________________（晚安，并预祝您入住愉快。）B:Thankyou.英语5试题第4页，共６页装订时不要过线PartThreeA：__________________________________________(您想喝点什么呢，先生?)B:I'dlikesometea._______________________________(你们这里都有些什么茶？)A:Wehaveblackteaandgreentea.______________________________(请问你想喝什么茶？)B:Idon'tknow.__________________________________(你能给我推荐下么？)A:Isuggestyoutohavesomegreentea.Greenteahasacoolerflavor,_________________________________(夏天喝很好.)B:Ok,I'dlikeapotofBiluochun(碧螺春).得分评卷人四、判断对错（每题1分，共10分）1.Acashiershouldremindhisclienttokeeptheexchangeslipwell.(）2.Telephoneserviceisroundtheclockandfreeofchargeinthehotel.（）3.Afterregistration,thereceptionistshouldwishtheguestanenjoyablestayatthehotel.（）4.Guestsfeelpleasedwhentheroomattendantcallsthembythenames.（）5.Theroomattendantshouldnevertouchthebanknotesordocumentsonthedeskwhencleaningtheguestroom.（）6.Honestyisthebestpolicy.（）7.Thehotelstaffshouldreporttheproblemstothesuperiornomatterwhatitis.（）8.Whenyoumustleaveduringthemeal,youshouldputyournapkinonthechairandfolditcarefully,butnevertakeitawaywithyou.（）9.Somehotelsacceptguests’personalchecks（）10.Roomservicemeanstodoserviceintheguestroom.（）得分评卷人五、阅读理解题.（每题１分，共１０分）Americansliketotravelontheiryearlyholiday.Today,moreandmoretravelersintheUnitedStatesarespendingnightsatsmallhousesorinnsinsteadofhotels.Theygetaroomforthenightandthebreakfastthenextmorning.Roomsforthenightinprivate(私人)homeswithbreakfasthavebeenpopularwithtravelersinEuropeformanyyears.Inthepastfivetotenyears,thesebed-and-breakfastplaceshavebecomepopularintheUnitedStates.ManyoftheseAmerica’sbed-and-breakfastinnsareoldhistoricbuildings.Somebed-and-breakfastinnshaveonlyafewrooms,othersaremuchlarger.Someinnsdonotprovidetelephonesortelevisionsintherooms,othersdo.英语5试题第5页，共６页装订时不要过线Stayinginabed-and-breakfastinnismuchdifferentfromstayingatahotel.Usuallythecostismuchless.Stayingataninnisalmostlikevisitingsomeone’shome.Theownersaregladtotellabouttheareasandtheinterestingplacestovisit.Manyvacationerssaythattheyenjoythechancetomeetlocalfamilies.1.Americansliketotaketoaholidaytrip____.A.