立体球PPT汇总.

e-BusinessValueChain電子商務(e-Business)的解決方案、各個解決方案的循環關係、與消費者和供應者相關的解決方案e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomerSCM/IPSDW/CRMCustomerStockholderSuppliereCompanyIRM/RISGW/KMSERP/EIPeCompanyDataIntegrationEnterpriseCRMeCRMDataWarehousing/IntegrationWebLogDataDataBaseTransactionDataCustomerProfileSMMUSIMUNIMUR&DMUeBizTotalServiceeBizTotalServiceE-Mail文件EDMSGW資料流KMS第二段的系統連動ERP第一段整合方案開發CRMSCME-PlanningOfficeManagementSystem資產客戶業務人事損益實現創新知識型的國家擴充知識管理的數位化資源標準化與技術研發活化知識管理資源的流通相關法律的整備國家知識管理系統的理想與目標知識管理體系的整備出處:韓國資料通訊部的資料WebsiteStrategyE-bizTransformationASISTOBEStrategyandImplementatione-ShoppingBusinessFunction&StrategySiteESiteBSiteHSiteFSiteGSiteCSiteDSiteAInformationeBusinessHimart2.提升客戶滿意度與業績成長成長與利潤變成忠實客戶非常滿意服務品質提升內部員工滿意度[合作、友愛]教育訓練講座WebSite~2003~2004EIPe-BizSIWebSIWeb~2005•eBizPlanning•eBizIntegration•e-Package/Solution•e-learningSolution•e-TotalMarketing•WebIdentity•WebContents•WebPromotion•WebApplications•WebSIPlanning•WebSystemIntegration•SMS/eFax/Mailing•eCRM/IRM/CMS•e-Marketing(PRM)WebSI&eSolutione-bizTotalSolutioneBizValueeBizTransformationeBizSolution應用的導入eCRM200320042002SMSCMSPMSEIPERPSCMe-Business的開發階段ConvergenceIndustryTransformationValueChainIntegrationChannelEnhancementDevelopmentImplementationEvaluationDesignAnalysis出處:PwCeBizTransformationCompanyOrganizationCompanyOrganizationeBizSolutionConsultingInternetBizSystem