大中专高铁乘务专业英语教学课件

EnglishforRailwayService乘务英语教学陕西科贸技术学院张欣High-speedBeijing-Tianjinrailwayopens铁路客运英语Conversation会话A.Onthetrain在列车上•语法：•时间表达法：•1、直接表示法•eightseventeen(8:17)•2、past,to表示法•Seventeenpasteight(8:17)B.Onthetrain在列车上•theForbiddenCity故宫•theGreatWall长城•theTempleofHeaven天坛•theSummerPalace颐和园•Soul’sRetreatTemple灵隐寺•SixHarmoniesPagoda六和塔单词和短语•freightn.货物、货运•supervisorn.监督人、管理人•crewn.全体人员（职员）•personneln.人员、职员•directionn.指导•coordinatev.使协调•activityn.活动、工作•communicatev.沟通、通信•engineern.工程师、火车司机•dispatchern.调度员单词和短语•coordinatesth./sth.withsb.协作某事（同某人协作某事）•inchargeof负责•freighttrain货车•passengertrain客车•traincrew列车乘务组•onboard车载•underhisdirection在某人的指挥下•communicatewith与…取得联系一、问候语Goodmorning.您好！（早上好）Goodafternoon.您好！（下午好）Goodevening.您好！（晚上好）Howdoyoudo?Nicetomeetyou.见到您很高兴。Gladtomeetyou.Pleasedtomeetyou.二、欢迎语•Welcometoourtrain.•欢迎乘坐本次列车。•Welcomeaboard!请上车！Example1:•A:Goodmorning!•B:Goodmorning!Welcomeaboard!•A:Thankyou.It'snicetobehere.•B:Hopeyouenjoyyourtrip.EverydayEnglishⅠ日常生活用语（一）•Ⅰ.Learntosay•A.Greetings问候•1.WelcometoChina!•2.Welcometoourcity!•3.Welcometoourtrain!•4.Gladtotakeyourtrain!•5.Gladtoseeyouagain!•6.Haven’tseenyouforalongtime.•Longtimenosee.EverydayEnglishⅡ日常生活用语（二）•Ⅱ.Learntosay•A.ThanksandApologies感谢和道歉•1.It’sverykindofyou.•2.Thankyouforyourhelp.•3.Thankyouforthetroubleyouhavetakentogetmetheticket.•4.I’mverysorry./I’msosorry./I’mterriblesorry.•5.Sorry,Idon’tquiteunderstandyou.•Excuseme,Idon’tcatchyourmeaning.•6.Sorry,myEnglishisverypoor,•pleasespeakmoreslowly.•7.Pardon?•8.Ibegyourpardon.Pleasesayitoncemore.•9.Sorrytotroubleyou.•10.Sorrytohavekeptyouwaiting.•11.Sorrytobeinyourway.•12.Sorry,thesupperisnotready.•13.Sorry,thewaterhasnotboiledyet.•14.I’msosorryforwhatI’vesaid.•15.I’lltrytomakesureitdoesn’thappenagain.提醒、建议用语•Pleasebecareful.请小心。•Don’tgofar.不要走远。•Payattentiontothedeparture-call.•请留心开车铃声。Whynotgoandhavealook?为什么不去看一看呢？You'dbettergoandseeifit'syours.您最好去看一下是不是您的。Don‘tworry.别担心。Takeiteasy.放心好了（别着急）。Justamoment,please.请稍等。三、答谢语•1、列车员答谢旅客：Thankyouverymuch.非常感谢。B.Requests请求•1.PleasetellmewhichtrainIshouldtakeforGuangzhou.•2.Wakemeupatseventomorrowmorning,please.•3.WillyoupleasetellmehowtocheckmyluggageforHangzhou?•4.Iwonderifyoucouldhelpmewithmyluggage.四、道歉语•1、列车员向旅客道歉：•I‘msorry.或Sorry.对不起。•Excuseme.劳驾。Ibegyourpardon?或Pardon?您能再说一遍吗？I’msorry,I‘lldoitrightaway.对不起，我马上办。Sorrytotrouble.对不起麻烦您一下。Sorry,Idon'tquiteunderstandyou.对不起，我不太明白您的意思。Excuseme.Idon'tcatchyourmeaning.请原谅，我没有领会您的意思。2、旅客向列车员道歉时，一般说：•That'sallright.没关系。•Itdoesn'tmatter.•Don'tworryaboutit.•也可以说：•Nevermind.•It'snothing.PassengerTrainClasses•旅客列车类型SeatClasses座位等级•Thereare4standardclassesofseats:hardseat,softseat,hardsleeperandsoftsleeper.主要内容•SeatClass座位等级•PassengerTrainClasses旅客列车类型•PropagandaforNotCarryingProhibitedArticles严禁携带危险品上车PassengerCars客车•UpandDown上行和下行•BeijingWestRailwayStation北京西站•TheQinghai-TibetRailway青藏铁路•ChiefConductor列车长•ShanghaiMaglevTrain上海磁悬浮列车UnitThreePropagandaforNotCarryingProhibitedArticles严禁携带危险品上车•“watchfor”在字典上的意思是“等待，期待”之意。若将警示牌上的英文再翻译过来，是“请等待一个安全”。所以，不妨翻译为：“Carriageconjunction,pleasebecareful”。•“keepout”的解释是，“用于警示牌，切勿靠近（进入）”。•这个翻译成“Danger！NoTouch”更准确•翻译人员将firefight一词理所当然地翻译成“消防器材”，殊不知，这一词在英文中是“交火、炮战”之意•“Fireextinguisher,pleasedon’tmoveitatwill”才符合其中文意思。至于“safetydevice”二词也是完全是可以删掉的。•Garbageonly,notforcigarettebuttAtthebookingoffice•1HowlongwillthistraintaketogotoBeijing？这列直达快车开到北京要多久？2ThisexpresswillgostraightfromBeijingtoTianjin.这列快车从北京直达天津。3WhattimeisthenexttraintoBeijing?•下一趟去北京的车几点开？•4I'dliketohavetwosoftberthticketstoShanghaifortomorrow.我想买两张明天的到上海的软卧票。(hardberth,hardseating,softseating)•OK.Itcomesto1，200yuanincludingservicefee.好的，加上手续费一共1，200元。•5MayIhavetwolowerberths？我可以要两张下铺吗？•Sorry.Weusuallypairtheupperandlowertogethertosell.对不起，我们通常上下铺搭配在一起卖。Checking-inandboarding检票上车•1.WheredoIboardthetrain?Firstyougotothewaitingroom.Thenoticeboardwilltellyouwhichwaitingroomyouneedforyourtrain.公告板上有你要乘坐车次的候车室编号。•2.Inthewaitingroomyoucanaccessseveralplatforms.候车室可以通向好几个站台。Trytogettotheplatform15minutesbeforethetrainleaves.尽量在开车前十五分钟到达站台。Findingbedorseat找铺位或座位•1.Excuseme,canyouhelpmefindmyseat?劳驾，你能帮我找一下座位吗？•Pleaseshowmeyourticket,itsayswhichseatisyours.给我看一下你的车票吧，上面有你的座位号。•2.Excuseme,Ineedtogetapass.CanIhelpyouwithyourbags?CanImoveitplease?补票用语•1、Yourchildisalreadyover1.1m，pleasebuyachildren`ticket.•你的小孩已超过1.1米了，请买小孩票。•Yourchildisalreadyover1.4m，pleasebuyanadultticket.•你的小孩已超过1.4米了，请买大人票。•Sorry，yourluggageisoverweight，pleasebuyaluggageticket.•对不起，你的行李已超重，请补票。•2、Pleaseaddmore~~yuanforyourticket.您需要加补~~元钱。关于临时停车•1、Howlongshallwestophere,please?•请问在这停车多久？•Thisisatemporarystop.现在是临时停车。•Itstaysfor……minutes.停车…分。•Pleasedon’tgetoffthetrain.请不要下车。•2、Thetrainisnow…minuteslate.•列车现在晚点几分钟。•Pleasedon’tworry，thetrainwillarriveonschedule.请别着急，列车将正点到达。•Thetrainwillsoonbeonschedule.•列车很快就会正点的。旅客遗失物品用语•1、Whathaveyougotinside?里面有什么东西？•Don’tworry.We’lltrytofinditforyou.请不要着急，我们设法帮你找。•Don’tworry.we’llmanagetogiveitbacktoyouifwefindit.请放心，如果我们找到了，我们设法转交给你。•We’llkeepyouinformed.我们将随时通知您。•2、Ihavegota~~butIdon’tknowwhetheritisyours?我刚拾到～～，不知道是不是你的？•Plea