Value-Stream-Mapping-某著名外企

©2006GeorgeGroupConsulting,L.P.Valuestreammapping-V1page1ValueStreamMappingValuestreammapping-V1page2LeanSixSigmaDMAICImprovementProcessRoadMap•ReviewProjectCharter•ValidateProblemStatementandGoals•ValidateVoiceoftheCustomerandVoiceoftheBusiness•ValidateFinancialBenefits•ValidateHigh-LevelValueStreamMapandScope•CreateCommunicationPlan•SelectandLaunchTeam•DevelopProjectSchedule•CompleteDefineGate•IdentifyPotentialRootCauses•ReduceListofPotentialRootCauses•ConfirmRootCausetoOutputRelationship•EstimateImpactofRootCausesonKeyOutputs•PrioritizeRootCauses•CompleteAnalyzeGate•DevelopPotentialSolutions•Evaluate,Select,andOptimizeBestSolutions•Develop‘To-Be’ValueStreamMap(s)•DevelopandImplementPilotSolution•ConfirmAttainmentofProjectGoals•DevelopFullScaleImplementationPlan•CompleteImproveGate•ImplementMistakeProofing•DevelopSOP’s,TrainingPlanandProcessControls•ImplementSolutionandOngoingProcessMeasurements•IdentifyProjectReplicationOpportunities•CompleteControlGate•TransitionProjecttoProcessOwner•ProjectCharter•VoiceoftheCustomerandKanoAnalysis•SIPOCMap•ProjectValuation/ROICAnalysisTools•RACIandQuadCharts•StakeholderAnalysis•CommunicationPlan•EffectiveMeetingTools•InquiryandAdvocacySkills•TimeLines,Milestones,andGanttCharting•ParetoAnalysis•BelbinAnalysis•ValueStreamMapping•ValueofSpeed(ProcessCycleEfficiency/Little’sLaw)•OperationalDefinitions•DataCollectionPlan•StatisticalSampling•MeasurementSystemAnalysis(MSA)•GageR&R•KappaStudies•ControlCharts•Histograms•NormalityTest•ProcessCapabilityAnalysis•ProcessConstraintIDandTaktTimeAnalysis•CauseandEffectAnalysis•FMEA•HypothesisTests/Conf.Intervals•SimpleandMultipleRegression•ANOVA•ComponentsofVariation•ConqueringProductandProcessComplexity•QueuingTheory•ReplenishmentPull/Kanban•StockingStrategy•ProcessFlowImprovement•ProcessBalancing•AnalyticalBatchSizing•TotalProductiveMaintenance•DesignofExperiments(DOE)•SolutionSelectionMatrix•PilotingandSimulation•Mistake-Proofing/ZeroDefects•StandardOperatingProcedures(SOP’s)•ProcessControlPlans•VisualProcessControlTools•StatisticalProcessControls(SPC)•SolutionReplication•ProjectTransitionModel•TeamFeedbackSession•ValueStreamMapforDeeperUnderstandingandFocus•IdentifyKeyInput,ProcessandOutputMetrics•DevelopOperationalDefinitions•DevelopDataCollectionPlan•ValidateMeasurementSystem•CollectBaselineData•DetermineProcessCapability•CompleteMeasureGateToolsActivitiesKaizen,5S,NVAAnalysis,GenericPullSystems,FourStepRapidSetupMethodIdentifyandImplementQuickImprovementsImproveAnalyzeControlMeasureDefineValuestreammapping-V1page3LearningObjectivesDevelopskillwithvaluestreammapstoanalyzetheprocessindetailfromtheprocessparticipant’sandthecustomer’sviewpointsLearnvaluestreammappingasacriticalskilltoeliminatingwasteintheexistingprocessLearnthefeaturesofdifferentapproachestovaluestreammappingtoenhanceteamlearningLearnhowtodevelopadetailed,datarichValueStreamMapLearnaboutsomehelpfulmappinghintsandhowtousethemapsPrepareforComplexityValueStreammappingValuestreammapping-V1page4What’sinItforMe?ValueStreamMappingisavisualtooltohelpunderstandthecurrentvaluestream.Itallowspeopletoeasilyunderstandwherewasteexistsintheprocess.Itgivestheimprovementteamabasisforprioritizingimprovementefforts.Itgivestheteamavisualtoolforrepresentingtheirimprovementideas,sotheyarebetterabletocommunicatewithpeopleinsideandoutsidetheorganization.Valuestreammapping-V1page5ValueStreamMappingDataiscollectedontheflowofasinglefamilyofproductsCurrentstateVSMshowstheflowwithvalueaddandnonvalueaddcosts/activitiesWasteanalysisisperformedonthecurrentstatetodefinethefuturestateFuturestateVSMshowsflowwithnonvalueaddcostsremovedValuestreammapping-V1page6TheImportanceofValueStreamMappingUnderstandstrategicbusinessobjectivesCreateHigh-LevelValueStreamMapIncludeHigh-LevelBusinessprocessesandHigh-LevelMetricsCollectadditionalmetricsifwarrantedAnalyzegapstobusinessstrategyandvoiceofcustomerDecideonareasoffocusCreateprojectchartersStrategicallyassignprojectsAccuratelyandPreciselyDEFINEtheProblemMEASUREtheproblemwithProcessandValueStreamMappingANALYZEtheproblemandfocusonrootcausesIdentifyandprioritizeIMPROVEtoolsandimplementCONTROLthesolutionandsustaintheresults!ValueStreamMappingistheoneofthemosteffectivemethodologiesandcommunicationtoolsinourLeantoolbox!CompletedbytheManagementTeamandBusinessLeaderstohelpidentifyopportunityareasandprojects.CompletedbytheteamduringtheDMAICproject.Valuestreammapping-V1page7WhoUsesProcessandValueStreamMaps?ValueStreamMapsareusedatthebusiness(strategic)levelforopportunityandprojectidentificationbymanagementteams.Mapsatthislevelareownedbythebusinessunitleaders.Attheproject(tactical)level,processandvaluestreammapsareusedbyimprovementteamstoidentifyandvisualizetheimprovementopportunities,andasaneffectivecommunicationmechanismtoalllevelsofthecompany.MapsatthislevelarecreatedandinitiallyownedbyimprovementteamsandtransitionedtoprocessownersduringtheDMAICControlPhase.Valuestreammapping-V1page8WhatIsaProcessMap?Agraphicalrepresentat