安全家――安全绩效管理

日出东方希望中国安全绩效管理研讨部门：安全环保部主持人:SafetyContact安全经验分享每一件小事均与团队的素质、企业的文化紧密相关东方希望绩效管理现状分公司主任班组（有OA帐户）安全人员、直线主管安全生产部HR财务分公司集团总部安全观察与沟通事故事件调查建立互助班组（属安全观察申报表阅读审核跟踪数据库安全指标月报表阅读审核集团公司行为安全奖考核(Excel)阅读审核行为安全奖通知做工资发放奖金(员工月度干部年度)事故快报事故调查报告数据库X年X月安全简报有变更时上报确认有无变更17431156安全绩效考核10981098过程管理的质量管理层的职业生涯财务损失的统计和发布最高管理层的关注注：图中的编号是现行的相关规定东方希望绩效管理现状初步结论1.直线组织缺乏自上而下安全绩效监督、高层领导的介入不足2.安全绩效主要依据奖金做杠杆3.管理人员的安全绩效没有和其职业生涯相联系4.目前的安全绩效仅考核结果指标5.当年度的考核结果没有应用到下一年度的指标设立6.没有事故事件财务损失方面的记录及考核，缺乏安全投入和产出方面的财务数据支持管理决策改善重点执行集团安全绩效管理标准【东希BZ（2011）99号】链接：1.建立持续改进的机制，各级直线组织领导对安全目标和指标设定、定期回顾绩效表现、绩效考核结果的应用等承担直接责任2.改善各级管理人员过程管理过程的能力，提升过程管理的质量3.个人的安全绩效列入人事档案，为后期的职业生涯规划提供依据4.根据业务特点尝试激励方式方法的多样化5.完善与上述改善相关的培训和指导，提供必要的资源保障HSE绩效管理实施的原则HSE绩效管理必须融入全面的绩效管理系统，而不可被割裂、孤立存在。绩效考核是激励、引导和约束员工行为的一种手段，奖惩只是组织实现目标的保障措施之一，不是最终目的。主管不仅要为自身的绩效负责，也要为其下属的绩效负责。HSE绩效管理实施的原则（续）绩效管理不仅考核结果，同样注重对管理过程的考核。绩效管理应有连续性和前瞻性，要长远规划，不应仅仅局限在对过去工作的关注，更应将前一阶段的绩效与下一阶段的工作联系起来。绩效管理强调每位员工的个人贡献，以及个人目标与组织整体目标和方向的一致性，目标层层分解时，指标的设定必须与其岗位职责相对应，不同岗位的目标和指标的设定应根据岗位特点的不同而有所不同。杜邦HSE绩效管理的基本流程关键业务目标分解矩阵（续）公司的HSE愿景公司近期的整体HSE目标目标层层分解CTSYy'sINCREASEVOLUME$1,264M*FocusAreasHigherListPrices$310M*ReduceDiscountsNewMarketSegmentNewRoutetoMarketNewProduct&ServiceOfferingDistributionExpansionLocalAllianceQualityofJobberCustomerSatisfactionImprovementIncreasePremiumProductSalesMoveCustomerstonewTechnologyIncreaseTopcoattoPrimer/ThinnerratioSalesofServiceandotherpackageReduceRebates/IncentivesReduceCashDiscountsLocalMFG/SourcingReduceImportFreight/ImportTaxesReduceMFGCostShipmentModelChangeReduceLocalShipmentChargeW/HouseSpaceoccupiedMarketing&TechnicalCostsMachineryEmployeeCostsCSRCostsColorServiceCostsBusinessManagementCostStaffServices&GSBCostsReduceSlowMovingReduceInventoryReduceReceivablesImprovePaymentTermsAssignedProjects1.Reviewproductpricingandmargintoreducedefectproduct-China/India1.DevelopbumperaccountinChina-YangFong2.StrengthplasticbusinessinPhilippines3.BusaccountdevelopmentinMalaysia4.DevelopmentofSignagebusinessinMalaysia1.NewRoute-nonterritorysalesforcertainproducts-Farecla2.Puttysalesimprovementthroughdirectsales3.SMCexpansioninChinaDPR4.SamsungDESIREprivatelabelinKorea5.ORSexpansioninTaiwan1.HyperCureclearcoatlaunching-ChinaSH2.HyperCureclearcoatpromotioninJapan3.1KMarketinSouthAsia4.DuxonlaunchinginMalaysia5.DuxonlaunchinginThailand6.DuxonlaunchinginIndia7.HypercureprojectinKorea1.IncreasemarketshareatexistingbodyshopcustomersinJapan2.MarketshareimprovementinSeoularea3.Marketshareincreaseforexistingjobbers-TaiwanSX1.CustomersatisfactionimprovementforBusaccount-ChinaSH2.CustomersatisfactionimprovementforCitroen1.Reducesalesreduction-creditinvoicetoimprovetopline1.CashdiscountreductioninChina1.ClearancecostreductionforChina1.ReduceblendingcostinThailand1,MMCostimprovementinIndia1.ColortoolcostimprovementinIndia1.ChangeNotesAccountusedtowebmailsystem2.NofinvoicereductioninJapan1.Slowmovingreduction-ChinaSH1.PastduereductioninKoreaCompletedProjects1.ClearcoatsalesimprovementinJapan1.MarketshareincreaseforSXjobberTaiwan1.Busaccountbusinessincreasethroughsatisfactionimprovement1.ReduceClearancecostinChina1.Top20Slowmovingreduction-ChinaSH2.Slowmovingreduction-AsiaNumberswith*indicaterevenueincrease/costreductionfroma1.0%improvementinthearea1.Blendingcostimprovement-Thailand1.Increaseprimersales2.Increaseclearcoatratiovsbasecoat3.Increaseputtysales1.Bodyshopmanagementprogram1.ReducecashdiscountinChina1.Reducerebate/salesincentiveforjobbers/bodyshopsupport1.PriceincreaseinIndia2.PriceincreaseinChina3.PriceincreaseinThailand4.PriceincreaseinMalaysia5.PriceincreaseinKorea6.DirectSalestoshortenvaluechain7.Repositionlowmarginproductitem1.Jobberevaluationprocess1.COFPimprovement1.LEprogramExpansion1.Develop2morebumperscustomerinChina2.SmallOEMdevelopment3.CustomersatisfactionimprovementinCVaccount4.HomeAppication5.Bus/Plastic/Motorcycle1.PrivateLabeling2.Buyoutlargecustomer1.DuxonproductinIndia2.Launchingnewclearcoat-HyperCureProduct3.1KproductinIndia4.SecondtintinglineinChina5.QRSprogram6.Multimixapplication7.TataplasticbusinessinIndia1.JapandistributionexpansioninWestJapan2.KoreadistributioninSeoulMetropolitanarea3.DistributionexpansioninPhilippines1.Localtollmanufacturingofputty2.KCCacqusitionIMPROVEACCOUNTRECEIVABLEREDUCEFIXEDCOSTIMPROVECASHREDUCEINVENTORYREDUCEGSB,STAFF&MGEMENTCOST$2719MProjectOpportunitiesINCREASEPRODUCTMIXASP$1,264M*INCREASEPRICES$1,264M*REDUCEVARIABLECOSTREDUCEFPDE-VARIABLEREDUCESALESREDUCTIONSINCREASEREVENUE$126,489MREDUCESELLINGCOSTREDUCEFPDE-FIXCOST1.WaterbornproductSTEPCHANGEINREVENUEANDEARNING1.ReduceM/Mpurchasingcost1.ReduceCSRovertime1.ReduceTurnoverrate2.Reducemobilephonerenew3.PCleasingvspurchasing1.Reducedamageforinlandtransportation.2.Optimizeinlandtransportagent3.ReduceWHhandlingchargeinJapan1.WarehousingchanginginChina1.ReduceWHspacerented2.OutsourcingWHinChinaREDUCEVARIABLECOST1.Localsourcing-putty2.LocalTollMFCinChangChungSite1.ReduceIDS2.ReduceSKUitems1.Reducepastdue1.Reducecolordevelopmentcost2.Reducecolortoolscost3.Shortencolordevelopmentcycletime1.Reducegiveaway