餐饮英语(预订)

Chapter1BookingServices•Unit1ReservingaTable•Unit2ConfirmingaReservation1.CheckHomework•Roleplaythedailogueswehavelearnedlastclass.•Whilewatching,theotherstudentsneedthinkabouthowtobookatable.2.ReservingaTableandConfirmingaReservation1)StepsofReservation•greetingsentences•askingneeds(numberofpeople,timeandname)•restaurantintroduction(price,convenienceetc.)•retelltheinformation•showingthanks•Welcometo...restaurant.•Nicetomeetyou.•Goodafternoon.MayIhelpyou?•IsthereanythingIcandoforyou?•CanIbeofanyhelptoyou?•WhatcanIdoforyou?•Howlargeagroupareyouexpecting?•Howmanypersons/people(areyou)?•Howmany(arethere)inyourparty?•May/CouldIhaveyourname?/Couldyoupleasetellyourname?•Whattimewillyoubearriving?/Aboutwhattime,please?/Couldyoutellmethetime?•Isthereanythingelse?/AnythingIcando?2)MultipleBookings:•telephonebooking•networkreservation•bookingfacetoface•byfax/MSN/E-mail/telex3)ConfirmingaReservation•Tomakesureifguestscomefordining•byphone/fax/E-mail/MSN•Contents:guest’sname,arrivaldateandtime,numberofpeople,otherrequests.•tellguest’sconfirmingnumber3.keywordsandphrases•makereservationsfor=reservefor=bookfor预订•non-smokingsection无烟区•smokingsection吸烟区•HowmayIhelpyou=MayIhelpyou=WhatcanIdoforyou=IsthereanythingIcandoforyou•MayIhaveyourname=Wouldyoumindtellingyourname请问您贵姓•Ordern.命令；顺序；定单vt.定货；定购•Takeorder点菜、点酒水eg.Pleasetakeyourorder.请点菜•anniversary周年纪念weddinganniversary结婚纪念日•appreciatevt.感激；欣赏eg.Iappreciateyourhelp.•assureof向…保证；使…放心•Icanassureyouofthedeliciousfood.•Iassurethatwe’lltryourbest•boothn.电话亭；（餐厅）包间eg.informationbooth询问处•bunchn.群，串abunchof;一群；一束；一堆abunchofgrapeBunchesof几束；几群•I’mafraidthatwe’refullybooked=I’mafraidthattherearenovacanciesleftnow=I’mafraidthattableisreserved•Isitpossibleforyoutochangethetime?Wouldyouliketowaitforamoment?WouldyoupleasewaitintheloungetillIcallyourname?4.RolePlayandusingphrasesRoleA:Annie,areservationistofABCrestaurant.RoleB:Mr.Taylor,justarrivedattheABCrestauranttoreserveaboothfordinnertomorrow.Direction:Makeasimilardialogue5.Listenthedialogueandlearnhowtoconfirmareservationbytelephone.payattentiontosomeofthetelephonesentenceswhilemakingatelephonecall.makeatelephonecallDiscuss&review•Hello,CanIspeakto…/Isthat…restaurant?•Goodmorning,Thisis…restaurant./Hello,…•CanIhelpyou?Thisis…speaking.Pleasewaitaminute.•Justamoment/Holdtheline!I’llputitthrough.•正在为您接通，请稍等。•Thelineisbusy.Pleasecallagainlater.•电话占线，请稍后再拨。•I’mafraidIhavetohangupnow.6.Listeningandlearnning•listeningconversationmaterialsoftextbookaboutwaittingforvacancyafterfullybooked,masterlanguageskillsonsuchconditionmeanwhile.•Comparesolutionstodifferentproblems,masterthemainsentences.•Chooseoneofthetopicstodesignconversationandactingroup.ConversationstudyHomework•Designdialoguesbasedonseveraltopicswehavelearned.•Familiarwithkeysentencesandwordsofreservation,masterthetelephonecallssentences.