东方银座美爵酒店火灾应急疏散程序政策

FireEmergencyResponsePoliciesandProcedure东方银座美爵酒店火灾应急疏散政策及程序Issuedby:SecurityManager制定人：保安部经理Sign:签字：Approvedby:GeneralManager批准人：总经理Sign:签字ObjectiveofPolicy政策目的Inordertopromptlyconfirmthefire-alarmreason,adoptsthemeasurestocontrolandhandlingthefire-alarmassoonaspossible.为了及时确认火警原因，尽快采取措施控制及处置火警。PolicyandProcedure政策和程序WhenFireControlCenterreceivethefiresignalfromautomaticfirealarmsystem:消控人员接到火灾自动报警系统的火警报警信号：Informthedutysupervisorandsecuritiesnearbyatonce.用对讲机立即通知当班主管和火警附近的保安员。Informtheoperatorbyphone.用电话通知总机。使用标准语言报清楚火警具体位置。WhenoperatorgetsreportfromCCTVRoom,themessagemustbeimmediatelyreportedtofollowingpersons:总机接到消控中心火警报告后，立即通知：FrontOffice:AssistantManager前厅部：大堂副理Engineering:DutyEngineer工程部：值班工程师Movingouttothesceneoffireimmediatelywhenreceivethefirealarm.相关人员接到火警报告后立即赶往火警地点：Dutysecuritysupervisorandguardsshouldcarrytheemergencylightsandextinguishers.保安部当班主管和保安部员工携带应急灯，灭火器。FrontOfficeAMshouldcarrythemasterkeyofhotel.前厅部大堂副理带上酒店万能钥匙。Policy&ProcedureNo.:政策程序编号：SEC/pp/01Date:May27,2017日期：2017年5月27日Pages:页数：1OriginatingDept:SecurityDepartment发起部门；保安部Cc:AllDepartments分发：各部门Subject:FireReceivingGuidelines主题：接警程序FireEmergencyResponsePoliciesandProcedure东方银座美爵酒店火灾应急疏散政策及程序Issuedby:SecurityManager制定人：保安部经理Sign:签字：Approvedby:GeneralManager批准人：总经理Sign:签字Dutyengineershouldbringthelanternandotherfacilities.工程部值班工程师携带应急照明灯及相关工具。Arriveatthefiresite,inspectthereasonofthefirespeedyandtaketheefficiencymeasurestocontrolthesituation.上述人员到达火警现场后，应迅速查明火警原因，采取有效措施进行处置：Iffireiscausedbyfog,smoke,powderorstrongstimulatesmell,firstlyshouldmakethevenueairy,andrelievethefirealarm.TheninformtheCCTVtoresetthehostfiredevice.由于烟雾，蒸汽，粉尘，强刺激气味等引起的报警，因采取通风，即解除火警。通知消防中心将消防主机复位。IfFirealarmiscausedbytheautomaticalarmsysteminternalmalfunction,thedutyengineershouldimmediatelyarrangetorepairthemalfunction.由于火灾自动报警系统内部故障引起的误警，值班工程师应立即安排维修，排除故障。Firehasbeenputout,informtheCCTVRoomtoenterfirealarmstageI,reportthesituationtoalldutymanagersanddepartmentmanagers.SecuritymanagerneedreportthecauseandprocessingsituationtoGMandprepareadetailanalysisreportaftertheevent.有明火但已被扑灭，通知消控中心进入一级火警程序，并告知值班经理和所属部门经理。保安部报告总经理灭火过程及火灾起因，事后做详细分析与汇报。Iffireisspreadingspeedy,informCCTVRoomtoenterfirealarmstageⅡimmediately,taketheefficiencymeasurestocontrolthefirespreading.有明火但火势较大，迅速通知消控中心进入二级火警程序，并采取有效措施控制火势蔓延。Policy&ProcedureNo.:政策程序编号：SEC/pp/01Date:May27,2017日期：2017年5月27日Pages:页数：2OriginatingDept:SecurityDepartment发起部门；保安部Cc:AllDepartments分发：各部门Subject:FireReceivingGuidelines主题：接警程序FireEmergencyResponsePoliciesandProcedure东方银座美爵酒店火灾应急疏散政策及程序Issuedby:SecurityManager制定人：保安部经理Sign:签字：Approvedby:GeneralManager批准人：总经理Sign:签字ObjectiveofPolicy政策目的Toputoutthefirespeedy,ensurethesafetyofalltheguestsandhotelproperty.迅速扑灭大火，保障酒店，客人和员工生命财产安全。PolicyandProcedure政策和程序Advancetheguestandstaff’sabilityofself-preventionandself-succor,usethefireextinguishercorrectlytocontrolthefire.Putoutthefireatthebeginningbygoodplanningandorganizing,leadtheguestevacuationsafety.提高宾客员工的自防自救能力，正确使用灭火器材控制火势蔓延。有计划，有组织有准备地把大火扑灭在初始阶段，引导宾客安全疏散。Undernocircumstancesisanyonetocallthefirebrigadedirectly，mustgetthecommandfromthehighestofficerofhotelbeforecallthefirebrigade(119)throughoperator.在任何情况下，任何人都不要直接打电话给政府消防队，必须在酒店最高管理者命令下，通过总机报政府消防队（119）。Anystaffdiscoveringafireorseeingsmokemustdial“88119”toinformtheCCTVRoomofthedetaillocationofthefire.任何一名员工当发现有明火或见有起烟雾时，必须立即拔打“88119”通知消控中心，并告知起火地的具体位置。Donotpanic.Ifthefireissmall,trytoextinguishthefireorhydrant.However,donottakeanyriskshouldyoufeelthatthefireisunmanageable,foryourownsafety.切勿惊慌，如果火势较小时应该试着用附近的灭火器材，如灭火器或消火栓进行扑救。然而当感觉火势扑救无法自我控制，危及到个人安全切勿承担风险。Reassureallgueststoavoidpanic.Ifanevacuationorderisreceived(onlyunderGMinstruction),informallguestsinacalmmanneranddirectthemtoleaveviafirestaircases.“DONOTUSEANYELEVATORFOREVACUATION’.安抚所有客人请勿惊慌。当接到疏散宾客的命令时，应通知所有宾客保持镇定并指引他们Policy&ProcedureNo.:政策程序编号：SEC/pp/01Date:May27,2017日期：2017年5月27日Pages:页数：3OriginatingDept:SecurityDepartment发起部门；保安部Cc:AllDepartments分发：各部门Subject:GeneralFireInstruction主题：常规火灾处置指引FireEmergencyResponsePoliciesandProcedure东方银座美爵酒店火灾应急疏散政策及程序Issuedby:SecurityManager制定人：保安部经理Sign:签字：Approvedby:GeneralManager批准人：总经理Sign:签字从防火楼梯进行疏散。“严禁使用电梯进行疏散”。Staffwillleaveaftertheguestshavebeenevacuated.Switchoffallelectricalappliancesandclosegaspipewherepossibleandclosedoorsandwindowswhenleavingthescene.员工在宾客疏散后，撤离现场时需关闭所有电器装置电源开关，尽可能关闭所有煤气阀同时关闭门窗。Assemblypointforallguestsandstaffistheeastparking.宾客和员工的集合点：酒店东广场。Besureyouknowhowtousefirefightingequipmentandfacilities.Theseareexplainedonthefollowingpages.确保每位员工会使用灭火器材设备，以下页中将有详细使用说明。OrdergivenbyFireServicePersonnelmustbestrictlyobeyed.必须严格遵守执行防火指挥员的命令。Policy&ProcedureNo.:政策程序编号：SEC/pp/01Date:May27,2017日期：2017年5月27日Pages:页数：4OriginatingDept:SecurityDepartment发起部门；保安部Cc:AllDepartments分发：各部门Subject:GeneralFireInstruction主题：常规火灾处置指引FireEmergencyResponsePoliciesandProcedure东方银座美爵酒店火灾应急疏散政策及程序Issuedby:SecurityManager制定人：保安部经理Sign:签字：Approvedby:GeneralManager批准人：总经理Sign:签字PolicyandProcedure政策和程序StageⅠFireSituation一级火灾情景1.Thefireatitsinitialstage火势处于刚萌发阶段；2