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WhyLeadership?LeadershipFocusAreasContextCompetenceDefinitionandTasksContextConnectedWorldContextWeallliveinaDell-Wall*Mart-eBay-GoogleWorld!ContextContextContextContext$256billioninsales(firstontheplanet)1XIBM1XDell1XCisco1XMicrosoft1XHP$2billionContextContextKryptonitesBLOGSTORM11000180000900000700000550000520000180000017000003750003800013141516171819202122NrofBloggersComplaintVideoclipCompanyassurespublicNewYorkTimesreportstoryCompanyannouncesfreeproductexchange:estimatedcost$10millionContextTsunami2004ContextContextContextContextContext“Theworldhasarrivedatararestrategicinflectionpointwherenearlyhalfitspopulation—livinginChina,IndiaandRussia—havebeenintegratedintotheglobalmarketeconomy,manyofthemhighlyeducatedworkers,whocandojustaboutanyjobintheworld.We’retalkingaboutthreebillionpeople.”—CraigBarrett/Intel/01.08.2004ContextChangingRoles,FormatsandSkillsContext1970-1998Men’smedianincome:+0.6%Women’smedianincome:+63%Source:MarthaBarletta,MarketingtoWomenContext“Thecorporationasweknowit,whichisnow120yearsold,isnotlikelytosurvivethenext25years.Legallyandfinancially,yes,butnotstructurallyandeconomically.”PeterDrucker,Business2.0ContextContext“Overthepastdecadethebiggestemploymentgainscameinoccupationsthatrelyonpeopleskillsandemotionalintelligence...andamongjobsthatrequireimaginationandcreativity.…Tryingtopreserveexistingjobswillprovefutile—tradeandtechnologywilltransformtheeconomywhetherwelikeitornot..”—MichaelCox,RichardAlmandNigelHolmes/“WheretheJobsAre”/NYT/05.13.2004Context“Thelastfewdecadeshavebelongedtoacertainkindofpersonwithacertainkindofmind—computerprogrammerswhocouldcrankcode,lawyerswhocouldcraftcontracts,MBAswhocouldcrunchnumbers.Butthekeystothekingdomarechanginghands.Thefuturebelongstoaverydifferentkindofpersonwithaverydifferentkindofmind—creatorsandempathizers,patternrecognizersandmeaningmakers.Thesepeople—artists,inventors,designers,storytellers,caregivers,consolers,bigpicturethinkers—willnowreapsociety’srichestrewardsandshareitsgreatestjoys.”—DanPink,AWholeNewMindAgricultureAge(farmers)IndustrialAge(factoryworkers)InformationAge(knowledgeworkers)ConceptualAge(creatorsandempathizers)DanPink,AWholeNewMindContextContextTherevolutionoftheyoung:“Whyfocusontheselateteensandtwentysomething's?Becausetheyarethefirstyoungtochangetheworldandareactuallydoingso...Theinternethastriggeredthefirstindustrialrevolutioninhistorytobeledbytheyoung”–TheEconomist12/2000;“Thetriumphofthebrainiac:intodaysbiotechworld,nerdsrule,anditstartsathighschool”CoverstoryNewYorkTimes(6/4/2000).ContextTheWorkplaceContextAcknowledgement-ContextAcknowledgement-ContextAcknowledgement-ContextCompetenceDefinitionandTasksLeadershipFocusAreasDefinitionandTasksLeadership=influenceDefinitionandTasksLeadership=creatingthetherightclimate?DefinitionandTasksVisionandroadmap;Example;Meaning;EnableOtherstoAct;Guideandtrackbehavior;Relationships.ContextCompetenceDefinitionandTasksLeadershipFocusAreasCompetenceValuesDrivenOnagroupoftheoriesonecanbuildaschool.butonagroupsofvaluesonecanbuildaculture,acivilizationindeedawholewayoflivingtogether…IgnazioSiloneCompetenceWedonotpoint!Mr.Cdoesyourwife….CompetenceValuesdrivenbehavior?CompetenceKouzesandPosner21%Ambitious40%Broad-minded20%Caring66%Competent28%Cooperative20%Courageous33%Dependable24%Determined42%Fair-minded71%Forward-lookingMostadmiredcharacteristicsinaleader88%Honest23%Imaginative6%Independent65%Inspiring47%Intelligent14%Loyal17%Mature8%Self-controlled34%Straightforward35%SupportiveCompetenceCredibilityisthefoundationofleadership.Ifyoucan’tbelievethemessenger,youwon’tbelievethemessage.KouzesandPosnerCompetenceCommunicationThinklikeawisemanbutcommunicateinthelanguageofthepeopleWilliamButlerYeats(1865-1939)CompetenceNinetypercentofexecutivesratethemselvesaseffectivecommunicators.Onlythirtypercentoftheirsubordinatesagree.CompetenceThebiggestproblemwithleadershipcommunicationistheillusionthatithasoccurred.Competence“Tellingstories…isprobablyabrainobsessionandprobablybeginsrelativelyearlybothintermsofevolutionandintermsofthecomplexity.Tellingstoriesprecedeslanguage,sinceitis,infact,aconditionforlanguage,anditisbasednotjustinthecerebralcortexbutelsewhereinthebrainandintherighthemisphereaswellastheleft.”AntonioDamasioCompetenceCompetenceLetusrememberCompetenceHowbigisanacreofland..ThesizeofafootballfieldCompetenceCommunicationCompetenceHarleyexecutive,quotedinResults-basedLeadership“Whatwesellistheopportunityfora43year-oldaccountanttodressupinblackleather,ridethroughsmalltownsandhavepeoplebeafraidofhim.”CompetenceMastery-EQItoldmypsychiatristthateveryonehatesme.HesaidIwasbeingridiculous-everyonehasn'tmetmeyetRodneyDangerfieldCompetenceEmotionalIntelligence:“Thecapacitytohandleyourownemotionsandyourrelationshipswithothers.”U.S.News&WorldReport“TheSecretSkillofLeaders”1/14/2002Emotionalhighjacking:Heart10beatsperminuteaboverestingrate-canjump30beatsperminutewithinsingleheartbeat;Bodypumpingadrenalineandotherdisruptivehormones;Swampedbytoxic/angryfeelings;Thinkingdistorted,difficultyorga
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