行政人员常用培训

行政人员常用英语培训涉及范围◆前台◆咖啡厅◆会议室◆办公室2前台常用英语句子◆接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如：◆◆“Hello,thisisInformationDesk.”◆您好，这里是前台。3前台常用英语句子◆您好，这里是问询处。请问您要什么帮助?◆“InformationDeskspeaking.MayIhelpyou?”◆询问的国家属于哪个洲的，选择所负责的部门◆亚洲Asia欧洲Europe非洲Africa南美洲SouthAmerica北美洲NorthAmerica南极洲Antarctica4前台常用英语句子◆什么先生or女士您好,请问您找哪一位,需要我们帮忙吗？◆Goodmorning/Mr./Mrs.whomwouldyouliketospeakwith/visit?CanIhelpyou?◆请稍等◆Holdon；Pleasewaitamonment.5部门英语◆风控部RiskControlDept.department◆纪检部Discipline&InspectionDept.◆财务部Financial&AccountingDept.◆企划部CorporateCultureDept.◆人资部HumanResourceDept.◆海管部OverseasOfficesManagementDept.◆项管部ProjectManagementDept.◆技术中心TechnologyCenter◆战投部StrategyandInvestmentDept.◆外融部PublicRelationsandFinancingDept.6•Letmetransferyourcalltothedepartmentconcerned,youcanconsultwiththem.前台电话用语[træns'fɜː]vt.转接，使转移；调任；[kən'sɜːnd]adj.有关的；关心的[kən'sʌlt]vt.咨询；向…请教•请允许我把电话转到相关部门，您可以向他们咨询相关问题。前台常用英语句子◆当会话结束时结束电话中的对话时,不可以简单说“bye-bye”,最好说：◆Thankyouforcalling.◆感谢您的来电。◆Youarewelcome,sir.◆先生，不客气。◆Welookforwardtohearingfromyou.◆我们静候您的佳音。◆Pleasecontactmeifyouhaveanyfurtherquestions.◆如果您有任何其他问题，请和我联络。8询问◆上前问询◆CanIhelpyou?orWhatcanIdoforyou?◆询问姓名，来自哪个公司，来自哪个国家◆MayIhaveyourname?Whichcompanyareyoufrom?Whereareyoufrom?◆他/她将下来接您，请耐心等候◆He/Shewillcomeheresoon.Pleasewaitamonment.9其他常用词汇◆会议室ConferenceRoom◆视频会议室VideoConferenceCenter◆行政办公室AdministrativeOffice◆洽谈室MeetingRoom◆企业文化展厅CorporateCultureExhibitionHall◆贵宾接待室VIPReceptionRoom◆阅览室ReadingRoom◆伊斯兰祷告室MuslinPrayerRoom◆董事长总经理ChairmanPresident◆副总经理VicePresident10咖啡厅常用词汇-茶花茶scentedtea◆绿茶greentea◆红茶、黑茶blacktea&darktea◆乌龙茶Oolongtea◆碧螺春SpringSpiral◆普耳茶Pu—ErTea◆铁观音Tikuanyin◆水果茶Fruittea◆花果茶Flowertea11咖啡厅常用词汇-咖啡◆摩卡咖啡MochaCoffee◆拿铁咖啡CoffeeLatte◆卡布奇诺Cappuccino◆美式咖啡CafeAmericano/American-stylecoffee◆蓝山咖啡Bluemountaincoffee◆现磨咖啡FreshGroundCoffee◆速溶咖啡InstantCoffee12其他词汇◆薄荷糖peppermintcandysugar◆矿泉水springwater◆干果driedfruit◆开心果pistachionuts◆松子pinenut◆花生peanut◆饼干cookie◆糖Candy,Sugar◆牛奶Milk◆厕所Toiletlemonwater13咖啡厅常用句子◆你想喝点什么咖啡还是茶,水。◆Whatwouldyoulike?Coffee,tea,orwater?◆这里没有wifi。◆Thereisnowifihere.◆不用谢。◆You'rewelcome.It'smypleasure.◆慢走，欢迎下次光临。◆Mindyourstepandthankyouforcoming.Weexpectyournextvisit.◆不好意思，这里不允许吸烟◆Iamsorry,thereisnosmokinghere.14常用补充词汇◆Holdon.等一等Thisway.这边请Afteryou.您先。Followme.跟我来。Goodluck!祝好运!KeepinTouch.保持联络。CanIhelpyou?我能帮你吗?pardon?请您再说一遍Thankyou.多谢！Thanksalot.对不起，麻烦你Excuseme.longtimenosee1516