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外贸英语函电ProjectOneDevelopingCustomer项目一开发客户科学出版社Task1LearningtheFormatofBusinessLetter任务1了解商务信函格式TaskTwoWritingaLetterofEstablishingBusinessRelations任务2撰写一封建立业务关系信函此项目包含2个任务:任务1了解商务信函格式主要内容一、知识链接二、职场经验借鉴三、业务初探四、核心技能训练一、知识链接1BasicknowledgeconcerningthelayoutofabusinessletterLetter-writingisanimportantwaytoachievethegoaltocommunicatewithourcustomers.AgoodEnglishletterwillleaveourcustomeragoodimpression.Ifabusinessmanisunabletowriteaneffectivebusinessletter,itisverydifficulttorepresenthimselfpositively,whichmaycauseproblemsindoingbusiness.WhatcanbecalledagoodbusinessEnglishletter?AgoodbusinessEnglishlettershouldfollowtheprinciplesasfollows.“7C”SPrinciplesinBusinessLetter-Writing一、知识链接2.TheStructureofaBusinessLetterAbusinessletterbasicallyconsistsofthefollowing13parts.theletterheadthereferencenumberthedatetheinsidenameandaddressTheattentionlinethesalutationthesubjectline一、知识链接thebodyoftheletterthecomplimentaryclosethesignatureenclosurethesubjectlinethecarboncopynotationpostscript一、知识链接1.Letterhead2.ReferenceNumber3.Date4.InsideNameandAddress5.TheSalutation6.TheSubjectLine7.TheBodyoftheLetter----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Example(combined-formstyle)一、知识链接-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------8.TheComplimentaryClose9.TheSignature10.TheReferenceNotation11.EnclosureNotation12.CarbonCopyNotation13.Postscript一、知识链接3.Envelope-AddressingChinaNationalChemicalsImport&ExportCompanyDalian,ChinaOverseasTradingCo.279MarketStreetLondon,E.C.8stampAIRMAIL一、知识链接ChinaNationalChemicalsImport&ExportCompanyDalian,ChinaOverseasTradingCo.279MarketStreetLondon,E.C.8stampAIRMAILor一、知识链接4.TheLayoutofaBusinessLetter梳理一下,商务信函有几种常用格式?每种格式的特点是什么?(1)IndentedStyle(缩进式)缩进式的英文书信,信头、信内地址的每行文字均比上行向右缩进一两个字母,正文的每段文字的首行也向右缩进四个字母,签名打印时也应该比结束语缩进三四个字母。(2)Combined-formStyle(混合式)混合式的英文书信,信头、主题栏居中,日期、结束语和签名放在右边且每行文字齐头;信内地址各行文字及称谓左边齐头;正文每段起行向右缩进四五个字母。?????一、知识链接(3)FullBlockStyle(全齐头式)全齐头式的英文书信,要求将信头、收信人的姓名、信内地址等以及正文(包括每段起行)、结束语和签名均靠左边齐头对齐。(4)Modified-blockStyle(改良齐头式)改良齐头式的英文书信,除了信头居中,结束语、日期和签名放在右边外,要求将收信人的姓名、地址等以及正文(包括每段起行)均靠左边齐头对齐。一、知识链接根据所学来判断一下,即可得知:Letter1ShouldbeFullBlockStyleLetter2ShouldbeModified-blockStyleLetter3ShouldbeIndentedStyleLetter4ShouldbeCombined-blockStyle二、职场经验借鉴三、业务初探Arrangethefollowinginproperformastheyshouldbesetoutinaletter.Basically,therearefouracceptableformatsforbusinessletters.Studentscanchooseoneofthelayoutsashis/herstyle.Thefollowingisjustasample.GuangzhouInternationalTradingCorp.Address:198YuekenRoad,TianheDistrict,Guangzhou,ChinaTel:85230000,Cable:5527GZ,Telex:3328gzCNSeptember15,2007StandardOilCompany38FifthAvenueLondon,U.KDearSirorMadam,RefrigeratorsWethankyouforyourletterofSeptember3,2007,inquiringforthecaptionedgoods.Theenclosedbookletcontainsdetailsofallourrefrigeratorsandwillenableyoutomakeasuitableselection.Welookforwardtoreceivingyourspecificinquirywithkeeninterest.Yoursfaithfully,三、业务初探四、核心技能训练--Arrangethegivenpartsinaproperformastheyshouldbesetoutinabusinessletter.OrganizingCommitteeofDalianInternationalFashionFestival188HangzhouStreet,Dalian1160000Fax:(0411)4579288Tel:(0411)4579266September18,2009Mr.Dorrell456CarondeletStreet,NewOrleans,LA70620DearSir,Subject:InvitationtoFestivalWeshouldliketoinviteyoutoattendthe2010DalianInternationFashionFestival.Thescheduleofthefestivalwillbefaxedtoyouverysoon.Welookforwardtoyourcoming.Yoursfaithfully,ZhangQiang(DirectoroftheCommittee)TheEnd任务2撰写一封建立业务关系信函主要内容:一、知识链接二、职场经验借鉴三、业务初探四、核心词汇英汉互译训练五、核心技能训练六、能力迁移一、知识链接Establishingbusinessrelationsisthefirststepinatransactioninforeigntrade.Ifanewfirm,orratheracertaincorporationofours,wishestoopenupamarkettosellsomethingtoorbuysomethingfromthefirmsinforeigncountries,thepersonsinchargemustfirstofallfindoutwhomtheyaregoingtodealwith.Weshouldnotonlydoeverythingpossibletoconsolidateoldcustomersbutalsoseeknewonestoenlargeourbusiness.一、知识链接Writingletterstonewcustomersfortheestablishmentofrelationsisacommonpracticeinbusinesscommunications.Toestablishbusinessrelationswithprospectivedealersisoneofthevitallyimportantmeasureseitherforanewlyestablishedfirmsoranoldonethathopestoenlargeitsbusinessscopeandturnover.Thereareseveralchannelsthroughwhichimportersandexporterscangettoknoweachother.一、知识链接1Channelsforobtaininginformationaboutanewfirm1)banks2)ChamberofCommercebothathomeandabroad(国内外商会)3)tradedirectory(贸易行行名录)4)ChineseCommercialCounselor’sOfficeinforeigncountries(中国驻国外商务参赞
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