剑桥商务英语中级课件-lesson-1

ObjectivesYouwillbeabletotalkaboutteamsandteamwork.practisereadingforgistandspecificinformation.makeandchangearrangements.Unit1aTeamwork3VocabularyPreparationSpeaking---AssessingTeamsReading1“NolongerPolesapart”ExercisesReading2“Arrangingacourse”SpeakingPracticeUnit1aTeamwork4VocabularyPreparationworktowardsacommonobjectiveshareinformationdifferentpointsofview(be)underpressuretoiletriesmajorbrandsalesdepartmentsalesstaffcompanycultureexpatriatemanagementconsultantmanagerialskills朝同一个目标共享信息不同的观点有压力化妆品厂，清洁、化妆品公司销售部门销售人员主导品牌公司文化旅居海外的(a.);侨民（n.）管理顾问管理技能5VocabularyPreparationcreativethinkingteambuildingeffectivemanagementstyleasurvivalcoursefoodandaccommodationprofileboardgamesimulationmarketingmaniagoforprofitbehindschedulesticktotheschedule创新技能团队建设有效的管理方式食宿简介，小传，概况营销激情追求利润董事会（管理层）竞赛游戏进度落后计划严格按照计划进行模拟训练生存技巧培训课程2.Doyouworkinagoodteam?Explainwhy/whynot?61.Whatmakesagoodteam?SpeakingAssessingTeams3.Whatisimportantwhenassessingagoodteam?CooperationLeadershipContributionReferencetotheQuestionsRequirementsforsuccessfulteamwork:1.themembersworktowardsacommonobjective2.theydiscussrolesandallocatethemtoteammembers3.theyco-operatefullywitheachother4.theyhelpindividualsdevelopwithintheteam5.thememberstrusteachother6.everyonemakesanequalcontributiontotheteam7.themembersshareinformationeffectivelywithintheteam8.theylistentodifferentpointsofview9.theytalkopenlyandhonestlywithintheteam10.whenpeopleareunderpressure,othersofferhelp.8参考词汇和表达•co-operative齐心协力的•havecommunicationproblems交流有困难•attachimportancetoteambuilding重视团队建设•developteamwork开拓团队协作•aneffectiveteam精锐的团队•ahigh-performanceunit高效的团队•exchangeofviews交流看法•emphasizeteamspirit强调团队精神•sharethesamevalue具有相同的价值观•collectiveefforts共同的努力9QuickTeamBuildingGames•TeamBuilding,SalesExercise•Icebreaker,CreativityExercise•CommunicationExerciseReading1“NolongerPolesapart”11Question:HowCussonsimprovedteamworkatitsPolishsubsidiaryandwhatbenefitsitbrought?Structureofthearticle:abriefintroductiontothecompanyproblemssolutionstotheproblemsresultsoftheprogrammesSuggestedanswer:Reading1“NolongerPolesapart”12Suggestedanswer:Cussonsbroughtinthreeexpatriatemanagerstoworkcloselywiththelocalsalesstaffinprojectteams.Theyalsobroughtinseniormanagementconsultantwhoorganisedtwoone-weekcourses,workingonteam-buildinganddevelopingcreativethinking.Cussonshasseenfinancialbenefits,reportingsavingsof£200,000fromthefirstcourseandexpectedsavingsof£700,000fromthesecond.Thecourseshavealsoallowedtheparticipantstomeasureprogressagainsttargetssetonthecourseandhavemadepeopleexcitedabouttheirjobs.Reading1“NolongerPolesapart”131WhenPeterWelch,presidentofCussonsPolskaandUrodaSA,arrivedatCusson’snewlyacquiredfactoryinPolandin1993,hediscoveredthattheconceptofteamworkdidn’texist.‘Theguywhoranitbeforehadaqueueofpeopleoutsidehisofficewaitingfordecisionsoneverythingfromtakingaday’sholidaytomajorinvestments.Alldecisionsweremadebyoneman.’CussonsenteredPolandbytakingoveramanufacturerofcleaningproductsinWroclaw.TwoyearslatertheyboughtWarsaw-basedUrodatoiletries.TurnoverincreasedatWroclawfrom£11mto£50mandthesmallerUrodaquicklygrewintoa£22mbusiness.BothbusinessesarenowmajorbrandsinPolandandexporttoothereasternEuropeanmarkets.Reading1“NolongerPolesapart”142Butinspiteofthesesuccesses,itisstillhardtodevelopnewapproaches.‘Thecompanyculturehereistheresultoffiftyyearsofregulationandcontrol.’explainsWelch.‘It’snoteasytogetpeopletotakeonresponsibilityandbeaccountablewhenthingsgowrong.Thesalesdepartmentusedtobeaguynexttothephonewaitingforittoring.’Reading1“NolongerPolesapart”153Tohelpsolvetheseproblems,Cussonsbroughtinthreeexpatriatemanagerstoworkcloselywiththelocalsalesstaffinprojectteams.TheyalsobroughtinseniorCoverdalemanagementconsultantkeithEdmondstoworkontheteam’smanagerialskillsandimprovecommunicationwithintheteam.Edmondsheldtwoone-weekprogrammes,workingonteam-buildinganddevelopingcreativethinking.Reading1“NolongerPolesapart”164‘Theimaginativeideasparticipantscameupwithwereextraordinaryelectric.’Hedescribestheprogrammesashelpingpeoplerecognizethatthereisarangeofeffectivemanagementstyles.‘Wewantedtothrownewlightonoldproblems.Theparticipantsrespondedverypositively.Inonetasktheyweregiven£500andtoldtomakeasmuchprofitwithitaspossible.‘Theycameupwithamazingideas,’saysEdmonds.‘Theyputondiscos.TheywenttotheCzechborder,boughtproductsandthensoldthemataprofit.’Reading1“NolongerPolesapart”175Welchbelievestheprogrammeswereexcellentat‘gettingpeopleexcitedabouttheirjobs’.Buthewarns,‘weneedtoensurethatwhathappensontheprogrammeshappenbackintheworkplace’.Theresults,however,arealreadyverypositive.‘Thetwoprogrammescostusabout£40,000intotal,includingfoodandaccommodation,butthereturnswearegettingfromthemarehuge.Wesavedabout£200,000fromthefirstprogrammeandweareexpectingsavingsofaround£700,000fromthesecondone.’Reading1“NolongerPolesapart”186Theprogrammesalsoformthebasisofmonthlyreviews,inwhichprogressismeasuredagainsttargetssetintheprogrammes.‘Youcanseetheresultsimprovingeachmonth.I’mverypleasedwiththewayithasworkedout,’saysWelch.TextStudy19Parag1UrodaSA: