Exercise-chap1

Chapter1IntroductiontoHumanResourceManagement1.MultipleChoice1)ThebasicfunctionsofthemanagementprocessincludeallofthefollowingEXCEPT________.A)planningB)organizingC)outsourcingD)leadingE)staffingAnswer:CExplanation:Thefivebasicfunctionsofthemanagementprocessincludeplanning,organizing,staffing,leading,andcontrolling.Outsourcingjobsmaybeanaspectofhumanresources,butitisnotoneoftheprimarymanagementfunctions.2)Whichofthefollowingisthepersonresponsibleforaccomplishinganorganization'sgoalsbyplanning,organizing,staffing,leading,andcontrollingpersonnel?A)managerB)entrepreneurC)representativeD)generalistE)marketerAnswer:AExplanation:Themanageristhepersonresponsibleforaccomplishinganorganization'sgoalsbyplanning,organizing,staffing,leading,andcontrollingtheeffortsoftheorganization'speople.Anentrepreneurmaymanagepeopleormayhireamanagertodosoinstead,butentrepreneursaredefinedasindividualswhostarttheirownbusinesses.3)Whichofthefollowingincludesfivebasicfunctions--planning,organizing,staffing,leading,andcontrolling?A)jobanalysisB)strategicmanagementC)employeeorientationD)managementprocessE)adaptabilityscreeningAnswer:DExplanation:Themanagementprocessincludesfivebasicfunctions--planning,organizing,staffing,leading,andcontrolling.Strategicmanagementreferstotheprocessofidentifyingandexecutingtheorganization'smissionbymatchingitscapabilitieswiththedemandsofitsenvironment.4)Whichfunctionofthemanagementprocessrequiresamanagertoestablishgoalsandstandardsandtodeveloprulesandprocedures?A)planningB)organizingC)staffingD)leadingE)motivatingAnswer:AExplanation:Planning,organizing,staffing,leading,andcontrollingarethefivemainfunctionsofmanagement.Theplanningfunctioninvolvesestablishinggoalsandstandards,developingrulesandprocedures,andforecasting.5)Celestespendsmostofhertimeatworkestablishinggoalsforherstaffoffiftyemployeesanddevelopingproceduresforvarioustasks.InwhichfunctionofthemanagementprocessdoesCelestespendmostofhertime?A)leadingB)organizingC)motivatingD)planningE)staffingAnswer:DExplanation:Theplanningfunctionofthemanagementprocessrequiresmanagerstoestablishgoalsandstandards,developrulesandprocedures,anddevelopplansandforecast.Leadinginvolvesmotivatingstaff,whilecontrollingrequiresamangertosetstandards,suchassalesquotas.Assigningtaskstoemployeesisanaspectoftheorganizingfunction.6)Whichfunctionofthemanagementprocessincludesdelegatingauthoritytosubordinatesandestablishingchannelsofcommunication?A)staffingB)organizingC)motivatingD)leadingE)planningAnswer:BExplanation:Theorganizingfunctionofthemanagementprocessincludesdelegatingauthoritytosubordinatesandestablishingchannelsofcommunication.Theorganizingfunctionalsoincludesestablishingdepartmentsandcoordinatingtheworkofsubordinates.7)Whenmanagersusemetricstoassessperformanceandthendevelopstrategiesforcorrectiveaction,theyareperformingthe________functionofthemanagementprocess.A)planningB)leadingC)staffingD)controllingE)organizingAnswer:DExplanation:Thecontrollingfunctionofthemanagementprocessrequiresmanagerstosetstandardssuchassalesquotas,quality,standards,orproductionlevels.Managersthencompareactualperformancewiththestandards,whichofteninvolvestheuseofmetrics.Correctiveactionisthentakenwhennecessary.8)Whichfunctionofthemanagementprocessincludesselectingemployees,settingperformancestandards,andcompensatingemployees?A)leadingB)organizingC)planningD)motivatingE)staffingAnswer:EExplanation:Thestaffingfunctionofthemanagementprocessisalsoknownasthehumanresourcemanagementfunction.Thestaffingfunctionaddressestheprocessofacquiring,training,appraising,andcompensatingemployees,aswellasaddressingissuesoflaborrelations,workersafety,andfairness.9)Whichbasicfunctionofmanagementincludessettingstandardssuchassalesquotasandqualitystandards?A)planningB)organizingC)controllingD)leadingE)staffingAnswer:CExplanation:Thecontrollingfunctioninvolvessettingstandardssuchassalesquotasandproductionlevels.Comparingactualperformancewiththestandardsisalsoanaspectofthecontrollingfunction.10)________istheprocessofacquiring,training,appraising,andcompensatingemployees,andattendingtotheirlaborrelations,healthandsafety,andfairnessconcerns.A)IndustrialpsychologyB)LaborrelationsC)HumanresourcemanagementD)BehavioralmanagementE)OrganizationalhealthandsafetymanagementAnswer:CExplanation:Humanresourcemanagementistheprocessofacquiring,training,appraising,andcompensatingemployees,andattendingtotheirlaborrelations,healthandsafety,andfairnessconcerns.HRMfallsunderthestaffingfunctionofthemanagementprocess.11)Inthemanagementprocess,whichofthefollowingisanactivityassociatedwiththeleadingfunction?A)maintainingemployeemoraleB)settingperformancestandardsC)establishingdepartmentsD)trainingnewemployeesE)developingproceduresAnswer:AExplanation:Themanagementprocessincludesfivefunctions--planning,organizing,staffing,leading,andcontrolling.Theleadingfunctionrequiresamanagertogetemployeestoaccomplishtheirjobs,maintainingmorale,andmotivatingsubordinates.12)Personnelactivitiesassociatedwithhumanresourcemanagementmostlikelyincludesallofthefollow