mis12-信息系统复习参考13

1Copyright©2012PearsonEducation,Inc.ManagementInformationSystems,12e(Laudon)Chapter13BuildingInformationSystems1)ThemostcommonformofIT-enabledorganizationalchangeisautomation.Answer:TRUEDiff:2PageRef:489AACSB:UseofITCASE:ContentObjective:13.12)Rationalizationofproceduresdescribesaradicalrethinkingofthebusinessmodels.Answer:FALSEDiff:2PageRef:490AACSB:ReflectiveThinkingCASE:ContentObjective:13.13)Failuretoaddressproperlytheorganizationalchangessurroundingtheintroductionofanewsystemcancausethedemiseofanotherwisegoodsystem.Answer:TRUEDiff:2PageRef:490AACSB:AnalyticSkillsCASE:EvaluationObjective:13.14)TQMdescribesthemeasurementofqualityas3.4defectspermillion.Answer:FALSEDiff:2PageRef:490AACSB:ReflectiveThinkingCASE:ContentObjective:13.15)Thoroughtestingisnotrequiredif,duringtheprogrammingstage,thedesigndocumentsaresufficientlydetailed.Answer:FALSEDiff:2PageRef:499AACSB:AnalyticSkillsCASE:AnalysisObjective:13.26)Thesystemisnotinproductionuntilconversioniscomplete.Answer:TRUEDiff:2PageRef:501AACSB:UseofITCASE:ContentObjective:13.22Copyright©2012PearsonEducation,Inc.7)Documentationrevealshowwellthesystemhasmetitsoriginalobjectives.Answer:FALSEDiff:3PageRef:501AACSB:UseofITCASE:ContentObjective:13.28)Adataflowdiagramoffersalogicalandgraphicalmodelofinformationflow,partitioningasystemintomodulesthatshowmanageablelevelsofdetail.Answer:TRUEDiff:2PageRef:502AACSB:UseofITCASE:ContentObjective:13.39)Astructurechartisabottom-upchart,showingeachlevelofdesign,itsrelationshiptootherlevels,anditsplaceintheoveralldesignstructure.Answer:FALSEDiff:2PageRef:503AACSB:UseofITCASE:ContentObjective:13.310)Object-orienteddevelopmentismoreincrementalthantraditionalstructureddevelopment.Answer:TRUEDiff:2PageRef:504AACSB:UseofITCASE:ContentObjective:13.311)Objectsaregroupedintohierarchies,andhierarchiesintoclasses.Answer:FALSEDiff:2PageRef:504AACSB:UseofITCASE:ContentObjective:13.312)CASEtoolsfacilitatethecreationofcleardocumentationandthecoordinationofteamdevelopmentefforts.Answer:TRUEDiff:1PageRef:505AACSB:UseofITCASE:ContentObjective:13.33Copyright©2012PearsonEducation,Inc.13)Theoldestmethodforbuildinginformationsystemsisprototyping.Answer:FALSEDiff:2PageRef:506AACSB:UseofITCASE:ContentObjective:13.414)Prototypingismoreiterativethantheconventionallifecycle.Answer:TRUEDiff:2PageRef:507AACSB:UseofITCASE:ContentObjective:13.415)Aproblemwithprototypingisthatthesystemsconstructedusingthismethodmaynotbeabletohandlelargequantitiesofdatainaproductionenvironment.Answer:TRUEDiff:2PageRef:507AACSB:UseofITCASE:ContentObjective:13.416)End-user-developedsystemscanbecompletedmorerapidlythanthosedevelopedthroughtheconventionalsystemslifecycle.Answer:TRUEDiff:1PageRef:509AACSB:UseofITCASE:ContentObjective:13.417)Oneadvantageoffourth-generationtoolsisthattheycaneasilyhandleprocessinglargenumbersoftransactionsorapplicationswithextensiveprocedurallogicandupdatingrequirements.Answer:FALSEDiff:1PageRef:509AACSB:UseofITCASE:ContentObjective:13.418)Insomeformsofoutsourcing,acompanyhiresanexternalvendortocreatethesoftwareforitssystem,butoperatesthesoftwareonitsowncomputers.Answer:TRUEDiff:1PageRef:510AACSB:UseofITCASE:ContentObjective:13.44Copyright©2012PearsonEducation,Inc.19)Aprimarybenefitofoffshoreoutsourcingisthatthiscansubstantiallyreducehiddencosts.Answer:FALSEDiff:1PageRef:511AACSB:UseofITCASE:ContentObjective:13.420)Systemsdevelopmentactivitiesalwaystakeplaceinsequentialorder.Answer:FALSEDiff:2PageRef:514AACSB:UseofITCASE:ContentObjective:13.521)Whatistheprimarydrivingfactorinfirmstoselectdomesticoutsourcingfirmstobuildsystemsolutions?A)totakeadvantageoftechnicalskillsthefirmdoesnothaveB)tosavelaborcostsC)toavoidchangemanagementissuesD)alloftheaboveAnswer:ADiff:2PageRef:511AACSB:ReflectiveThinkingCASE:ContentObjective:13.422)ThefourkindsofstructuralorganizationalchangeenabledbyIT,inorderfromleasttomostrisky,areA)rationalization,automation,reengineering,andredesigning.B)rationalization,automation,reengineering,andparadigmshift.C)automation,rationalization,reengineering,andparadigmshift.D)automation,redesigning,restructuring,andparadigmshift.Answer:CDiff:2PageRef:489AACSB:AnalyticSkillsCASE:AnalysisObjective:13.15Copyright©2012PearsonEducation,Inc.23)Businessprocessesareanalyzed,simplified,andredesignedinA)businessprocessredesign.B)rationalizationofprocedures.C)automation.D)paradigmshifts.Answer:ADiff:2PageRef:490AACSB:ReflectiveThinkingCASE:ContentObjective:13.124)InautomationA)businessprocessesaresimplified.B)businessprocessesarereorganizedtocutwasteandeliminaterepetitive,paper-intensivetasks.C)standardoperatingproceduresarestreamlinedtoremovebottlenecks.D)employeesareenabledtoperformtheirtasksmoreefficiently.Answer:DDiff:2PageRef:489AACSB:ReflectiveThinkingCASE:ContentObjective:13.125)Abankhasreworkeditsmortgageapplicationprocesssothatseveralstepsarehandledbycomputersoftware,andsomestepsarecombinedtoreducebottlenecksinprocessing.Thegoalistograduallyimproveitsefficiencyovertime.ThisisanexampleofA)automation.B)rationalizationofprocedures.C)paradigmshi