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ANPQP-再发防止对策报告书8D0PCS下次出货补充2个替代品ThenextshipmentReplenishmentsubstitutefor2PCS2PCS-Serviceparts售后服务零部件PartNo.&IssueLevel:料号及问题点等级DesignNoteNo./DEVO:设计记录编号/DEVO:HNSR0303200WNAGYONGCantheconcernappearonotherparts?其他零部件不良问题发生?Recurrence再发生不良-Warehousestock保管场所的产品Consider:考虑事项ReportNo.报告书编号-Storesstock在线品库存的全面检查Inventorywiththefullinspection库存的全面检查Inventorywiththefullinspection-Workinprogress在制品Qty.NGANPQP-8DCONCERN&COUNTERMEASUREREPORTSUMMARYR/NProject:R/N项目2014.04.08Doc.Ref.No./Ver.:文件Ref.No/Ver.:Renault-CSR雷诺-CSRNissanImportantPart日产重要等级区分DocRev.Date:文件更新日期Doc.OriginDate:原始文件日期2014.04.08E-mail:邮箱SupplierCode:供应商编号0769-87811002Author:制作人SupplierName:供应商名称PartName:零部件名称SupplierPlantName:供应商工厂名称GUANGDONGDONGGUANAENKANGmetalproductsCO.,LTDGUANGDONGDONGGUANAENKANGmetalproductsCO.,LTD1.ConcernDetails不良详细内容Tel.No:电话NAMKANG@163.COMPosition:职务MAINCHASSISSECCT1.0Date:日期SupplierApproval:供应商承认HJSOLUTIONCO。,LTD4.TemporaryCountermeasures-ImmediateAction临时对策-即时对应WhatactionshavebeentakentopreventthedeliveryofrejectpartstoRenault/NissanPlants?为防止不良产品流入雷诺/日产而采取的处置内容Qty.OK-Other(pleasestate):其他(阶段)-Priortodispatch发货之前Reasonfornon-detection没有检出理由-Duringprocess/manufacture?生产制程中-Aftermanufacture(e.g.FinalInspection)生产制造完成后(最终检查工位)1.以上2种不良都是属于QC检验产品时不规范,没有检测出,导致不良流出。1.TwobadarebelongtotheQCinspectionwhentheproductisnotstandard,notdetected,leadtobadoutflow.2.质量控制检查没有检测出,导致不良流出。QCchecknotfindthebad,leadtobadoutflow。√QuantityAffected数量2/52002AffectedLotNo's.影响批次数A2014.03.31Description(includephotographorsketch):不良内容(图片或简图)YRank重要度IncidentDate&Time发生日&时间Model车型2014-0042.SimilarPartConsideration类似零部件情况我们的生产线告知零件号HNSR0303200产品漏攻牙2PCS。2.孔径部分有尺寸不良。OurproductionlineinformedpartnumberHNSR030032002PCSProductleaktapping2.TheAperturesectionhasbadphenomenon。√相同的制程thesameproductionprocessComment/Result说明/结果-Genericparts一般零部件-Othercolours其他颜色产品-Oppositehand左侧/右侧-Other(pleasestate):其他(状态)Consider:考虑事项库存的全面检查Inventorywiththefullinspection-Othermodels其他车型产品Yes是Whereshouldthenon-conformingpartshavebeendetected?不良零部件应该在哪里被发现?Yes是No否3.InitialAnalysis供应商内部流出原因初期分析-Front/Rear前部/后部No否ActionsTaken实施内容√0PCS0PCS0PCS0PCS0PCS0PCS21ABCOBDSRCopyright(C)2011Renault/NISSANAllRightsReservedDepartment部门-Drawing/CADdata图纸/CADReviewthefollowingdocumentationandupdateasaresultofthisconcern.*Pleaseattachrelevantdata,e.g.DimensionalReport,Capabilitystudy,Attributedata,Faulttreeanalysisetc.结合相关内容修改下列文件相关数据(例:尺寸测量结果、工程能力、特性数据、FTA、为什么为什么分析等)必须附Details详细Responsibility责任人DeliveryReferencefor1stOKpartsaftertemporarycountermeasure临时対策后的OK品初次交付日通知编号HowareOKpartsidentified?OK零部件的识別方法TemporaryCountermeasureDetails:临时对策详细内容1.清查库存品;2.召集生产部、工程部、品管部检讨不良发生原因与对策。1.Clearupinventory;2.Calledtheproductiondepartment,engineeringdepartment,qcdepartmentreviewthecausesandcountermeasures.-Other(pleasestate):其他(阶段)品质部Responsibility责任人Why?为什么?生产部1.产品在攻牙时漏攻牙,攻牙过程中孔攻错导致尺寸不良,流到包装线。1.Productleakagewhentappingtapping,tappingholeintheprocessofourleadtobadsize,flowtothepackingline.Department部门王勇Department部门Department部门胡安红生产部Updated?(Y/N)更新(是、否)NN8.Follow-upActions(LessonsLearned/RecurrencePreventionActivities)跟踪计划(过去不良防止再发活动)-DFMEA设计FMEAActions处理Department部门Havethecountermeasuresimplementedbeenconfirmedaseffective?对实施后的效果是否进行确认Confirmationmethod确认方法CountermeasureAction対策实施1.对新员工进行产品品质培训。2.QC对生产中的产品进行全检。要重点注意漏攻牙和孔攻错,导致尺寸不良。1.Theproductqualitytrainingfornewemployees2.QCtofullinspectionintheproductionoftheproduct。Tofocusontappingholeandcreateleakage,leadtobadsize.生产部品质部工程师Theproductiondepartment,qualitydepartment,engineeringdepartment,GENGHONGGENGWANGYONGResponsibility责任人6.PermanentCountermeasures永久对策1.包装:由于1个产品有2边4个牙孔,新员工全检牙孔时漏检.1.Packing:becauseaproducthas2sides4newemployeesfullinspectionwhentoothholeleak.1.攻牙时速度太快,攻错孔。不需要攻牙的孔攻牙,导致孔尺寸不良。2.Whentappingtoofast,ourhole.Don'tneedtotappingholetapping,leadtobadholesizeDepartment部门7.CountermeasureConfirmation对策确认1.QC全检的动作:从产品的上部到下部;从左到右,避免有地方没有检到。1.QCcheckallaction:fromthetoptothebottomoftheproduct;Fromlefttoright,avoidtonothaveaplacetocheck.2.攻牙员攻牙时要看清楚数字下面的牙孔,减少和避免攻错孔,攻错的要区分开,标示,不要流到下工序。2.TappingmembershouldlookattheNumbersbelowistoothwhentappinghole,reduceandavoidtocreateholes,createtodistinguish,labeling,don'tflowtothenextworkingprocedure.生产部品质部工程师Theproductiondepartment,qualitydepartment,engineeringdepartment,Consider:考虑事项今后对不良品的处置方法考虑事项:防错,实验,工程管理等-Design/Development/QAStandards设计/开发/品质保证基准NGENGHONGGENGWANGYONGWhy?为什么?2.攻牙时速度太快,攻错孔。不需要攻牙的孔攻牙,导致孔尺寸不良。2.Whentappingtoofast,ourhole.Don'tneedtotappingholetapping,leadtobadholesizeWhy?为什么?Why?为什么?Why?为什么?质量控制检查没有发现不良,导致不良流出。QCchecknotfindthebad,leadtobadoutflow。5WHYAnalysistoidentifyrootcause*Consider:Man,Material,Machine,Method,Who,WhereWhenWhy,How,Processsettings,Rework,Maintenanceetc.Attachextradetailsheetswherenecessary不良真正原因分析考虑事项:人、材料、机械、方法、谁、在哪里、何时、为什么、怎样解决、工程的1Why?为什么?Whywasthenonconformitynotdetected?为什么没有检出不良NoordercannotbesureNoordercannotbesureDeliveryDatefor1stOKpartsaftertemporarycountermeasure临时対策后的OK品交付日Appearanceandilluminationimprovedproducts5.FinalAnalysis最终分析2Why?为什么?Why?为什么?Whywasthenonconformi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