IT治理概览

’sITsustainsandextendstheorganization’sstrategiesandobjectivesITiscriticalinsupportingandenablingenterprisegoalsITisstrategictothebusinessgrowthandinnovationDuediligenceisincreasinglyrequiredrelativetotheITimplicationofmergersandacquisitionsTheexpectationtoITseldommatchtherealityofITStrategicalignmentFocusonaligningwiththebusinessandcollaborativesolutionsValuedeliveryConcentratingonoptimizingexpenseandprovingthevalueofITRiskmanagementAddressingthesafeguardingofITassets,disasterrecoveryandcontinuityofoperationsResourcemanagementOptimizingknowledgeandITinfrastructurePerformancemeasurementTrackingprojectdeliveryandmonitoringITservicesStrategicalignmentValuedeliveryRiskmanagementResourcemanagementPerformancemeasurement(future)ITorganizationandthe(future)enterpriseorganization.ItalsoisaboutwhetherIToperationsarealignedwiththecurrententerpriseoperations海量免费资料FocusAreasofITGovernanceStrategicalignmentValuedeliveryRiskmanagementResourcemanagementPerformancemeasurement(WeillandBroadbent)ThebasicprincipleofITvaluearetheon-timeandwithin-budgetdeliveryofappropriatequality,whichachievesthebenefitsthatwerepromisedTomanageexpectationsITandbusinessshoulduseacommonlanguageforvalueThehigheronegoesinthemeasurementhierarchy,themoredilutionoccursImportantnotonlytofocusonmeasurementsbasedonvaluerealization,butalsototakeintoaccounttheenterprise’sperformanceincreatingvalueEstablishthevaluemeasuresinconcertbetweenbusinessandITStrategicalignmentValuedeliveryRiskmanagementResourcemanagementPerformancemeasurementTheriskawarenessofseniorcorporateofficersEffectiveriskmanagementbeginswithaclearunderstandingoftheenterprise’sappetiteforriskTheapproachestochoosedependingonthetypeofriskanditssignificancetothebusiness:It’stheITalligatorsyoudonotseethatwillgetyouMitigate----ImplementcontrolsTransfer----ShareriskwithpartnersortransfertoinsurancecoverageAccept----FormallyacknowledgethattheriskexistsandmonitoritThemostdamagingriskarethosethatarenotwellunderstoodStrategicalignmentValuedeliveryRiskmanagementResourcemanagementPerformancemeasurementOneofthekeystosuccessfulITperformanceistheuseandallocationofITresources(people,applications,technology,facilities,data)inservicingtheneedsoftheenterpriseTheresponsibilitieswithrespecttoITsystemsandservicesprocurementareunderstoodandappliedAppropriatemethodsandadequateskillsexisttomanageandsupportITprojectsandsystemsImprovedworkforceplanningandinvestmentexisttoensurerecruitmentandretentionofskilledITstaffITeducation,traininganddevelopmentneedsarefullyidentifiedandaddressedforallstaffAppropriatefacilitiesareprovidedandtimeisavailableforstafftodeveloptheskillstheyneedStrategicalignmentValuedeliveryRiskmanagementResourcemanagementPerformancemeasurementThemeansofvaluecreationshiftedfromtangibletointangibleassetsininformation-basedglobaleconomyBSCtranslatesstrategyintoactiontoachievegoalswithaperformancemeasurementsystemgoingbeyondthetraditionalway海量免费资料ITPerformanceMeasurementInITifyouareplayingthegame,notkeepingscore,youareonlypracticingITdoesmorethanprovideinformationtoobtainaglobalpicture,alsoenablesandsustainssolutionsfortheactualgoalssetinthebusinessscorecardERP/SCMCRMKMOA