45管理学习题

1Copyright©2012PearsonEducation,Inc.PublishingasPrenticeHallManagement,11e(Robbins/Coulter)Chapter16MotivatingEmployees1)Thedefinitionofmotivationhasthreekeyelements:energy,direction,andpersistence.Answer:TRUEPageRef:430Topic:WhoAreLeaders,andWhatisLeadership?Objective:1Difficulty:EasyClassification:Conceptual2)AccordingtoMaslow'shierarchyofneedstheory,lower-orderneedsarepredominantlysatisfiedinternallywhilehigher-orderneedsaresatisfiedexternally.Answer:FALSEPageRef:432Topic:EarlyTheoriesofLeadershipObjective:2Difficulty:EasyClassification:Conceptual3)AccordingtoMaslow'shierarchyofneedstheory,onceaneedissubstantiallysatisfied,anindividualisnolongermotivatedtosatisfythatneed.Answer:TRUEPageRef:432Topic:EarlyTheoriesofLeadershipObjective:2Difficulty:EasyClassification:Conceptual4)Joseph,alinemanagerataplant,believesthathisworkershavelittledriveandwillnotworkunlesspushedbyhim.Therefore,hecloselymonitorsandcontrolstheirworkandpullsupthosewhodonotmeethisstandards.JosephisaTheoryYmanager.Answer:FALSEPageRef:433Topic:EarlyTheoriesofLeadershipAACSB:AnalyticSkillsObjective:2Difficulty:ModerateClassification:Application2Copyright©2012PearsonEducation,Inc.PublishingasPrenticeHall5)ResearchclearlyindicatesthattheTheoryYmanagerismoreeffectiveinmotivatingemployeesthantheTheoryXmanager.Answer:FALSEPageRef:433Topic:EarlyTheoriesofLeadershipObjective:2Difficulty:EasyClassification:Conceptual6)FrederickHerzbergfoundthatwhenemployeesweredissatisfied,theytendedtociteextrinsicfactorsarisingfromthejobcontextsuchascompanypolicyandadministration,supervision,interpersonalrelationships,andworkingconditions.Answer:TRUEPageRef:434Topic:EarlyTheoriesofLeadershipObjective:2Difficulty:EasyClassification:Conceptual7)Peoplewithahighneedforachievementstriveforthetrappingsandrewardsofsuccessratherthanforpersonalachievement.Answer:FALSEPageRef:434Topic:ContingencyTheoriesofLeadershipObjective:2Difficulty:EasyClassification:Conceptual8)Accordingtothegoal-settingtheory,ageneralizedgoalofdoyourbestwillproduceahigheroutputthanspecific,challenginggoals.Answer:FALSEPageRef:436Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:EasyClassification:Conceptual9)Duetoitsemphasisonobjectivityandspecificity,thegoal-settingtheoryholdsacrosscultures.Answer:FALSEPageRef:436Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:EasyClassification:Conceptual3Copyright©2012PearsonEducation,Inc.PublishingasPrenticeHall10)Managersusingreinforcementtheorytomotivateemployeesshouldignore,notpunish,undesirablebehavior.Answer:TRUEPageRef:437Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:EasyClassification:Conceptual11)Thetermjobdesignreferstothewaytasksarecombinedtoformcompletejobs.Answer:TRUEPageRef:438Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:EasyClassification:Conceptual12)Makingjobssmallerandmorespecializedisthemosteffectivewayofmotivatingemployees.Answer:FALSEPageRef:438Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:ModerateClassification:Conceptual13)Jobenlargementreferstothehorizontalexpansionofajobbyincreasingjobscope.Answer:TRUEPageRef:438Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:EasyClassification:Conceptual14)Anenrichedjoballowsworkerstodoanentireactivitywithincreasedfreedom,independence,andresponsibility.Answer:TRUEPageRef:438Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:EasyClassification:Conceptual4Copyright©2012PearsonEducation,Inc.PublishingasPrenticeHall15)Inthejobcharacteristicsmodel,tasksignificancereferstothedegreetowhichajobrequirescompletionofawholeandidentifiablepieceofwork.Answer:FALSEPageRef:438-439Topic:ContingencyTheoriesofLeadershipObjective:3Difficulty:ModerateClassification:Conceptual16)Accordingtothejobcharacteristicsmodel,combiningfragmentedtaskswillhelpincreaseskillvarietyandtaskidentity.Answer:TRUEPageRef:440Topic:ContemporaryViewsonLeadershipObjective:3Difficulty:ModerateClassification:Conceptual17)Recentresearchshowsthatdistributivejusticehasagreaterinfluenceonemployeesatisfactionthanproceduraljustice.Answer:TRUEPageRef:442Topic:ContemporaryViewsonLeadershipObjective:3Difficulty:EasyClassification:Conceptual18)Researchindicatesthatthedesireforinterestingworkisimportanttoalmostallworkers,regardlessofnationalculture.Answer:TRUEPageRef:447Topic:ContemporaryViewsonLeadershipObjective:4Difficulty:EasyClassification:Conceptual19)Whenconsideringhowtomotivateemployees,itmustbekeptinmindthatprofessionalstendtobefocusedontheirworkastheircentrallifeinterest,whereasnonprofessionalstypicallyhaveotherinterestsoutsideofworkthatcancompensateforneedsnotmetonthejob.Answer:TRUEPageRef:448Topic:ContemporaryViewsonLeadershipObjective:4Difficulty:EasyClassification:Conceptual5Copyright©2012PearsonEducation,Inc.PublishingasPrenticeHall20)Researchindicatesthat,forthemostpart,pay-for-performanceprogramsshowpositiveresults.Answer:TRUEPageRef:451Topic:ContemporaryViewsonLeadershipObjective:4Difficulty:EasyClassification:Conceptual21)The________elementinthedefinitionofmotivationi