第三册unit3-May-I-help-you

第3册Unit3Reading玄武中专jollyReadthepassagequicklyandfindoutthecorrectanswer.1.Youareaworkerwhosemainjobistodealwithcustomers.2.Youareaworkerwhosemainjobistosuperviseinters.3.Youareaworkerwhosemainjobistotrainnewworkers.vitalefficientrelyonpromoteindividualtreatascontactreactgiveawaybehavesquinthabitaccordingly依靠，依赖接触，联系表现，谈吐效率高的斜着眼看及其重要的相应地提升，促进习惯，习性视..为,把.看作泄露，赠送作出反应个人，个体Wordsmatching:•Let'slearntheparagraphscarefullyonebyoneandfinishthefollowingtasks.Para1.What'sthemainideaofPara.1?A.Youliketogobacktothoseshopswhereyoureceivefriendlyservice.B.Youliketogobacktothoseshopswhichhaveefficientservice.C.Youplayanimportantroleinthesuccessofabusiness.Para2.What'sthemainideaofPara.2?A.YouareimportantandYourjobismainlydealingwithcustomers.B.Youaresoimportantthatyourbossreliesonyou.C.Youaresofriendlythatyourcustomersexpectyourservice.Para2.ReadPara.2againandtrytofillintheblanks?Dealingwithcustomersisamajorpartofyourjob.Intheshopthecustomersseeandtalkto___,theyexpect___toservethemefficientlyandpolitely,andwhensomethingiswrongtheywillcometo___.Para3.What'sthemainideaofPara.3?A.Youshouldtrytomakeeachpersonfeelimportant.B.Youshouldrememberthateveryoneisanindividual.C.Youshouldlookatthecustomerallthetime.Whenwetalktothecustomers,whatkindofexpressionintheeyesisright?Para4.Lookatthepicturesbelowandreadthesignsthecustomersgive.Perhapsthecustomershopetheycanget_________service.quickersteak,¥200??Perhapshethinksthesteakistoo______.Para4.Thesignsinthisparagraphmeans_______.1.somepicturesofdishesthatcustomersarelookingat.2.thewaycustomerslookandhehave.3.thepricelistpostedintheshop.Let'sguessthemeaningofthefollowingphrases:1.tendtodosth.2.avoiddoingsth.3.expecttodosth.4.relyon/upon5.dealwith6.inshort7.giveaway8.getintothehabitof9.lookoutfor10.playanimportantrolein......11.inaddition12.reactto13.makesure.