GSM优化培训系列-常见告警及硬件故障处理(3)new

BTS常见告警及故障处理BTS基本结构MCUNIUNIUTCUTCUFOXTCUTCUFOXFMUXFMUXFMUXFMUXE1E1主机柜扩展机柜BSCMSIMSI各部件功能数字模块功能MCU基站控制、时隙交换、提供时钟、小区资源管理、小区资源状态控制FOX光纤扩展，支持6个TCU的收发信号通路FMUX机柜间光纤信号扩展，将支持6个TCU的收发信号集成在1对光纤上传输TCU载波单元,实现GSM调制/解调,告警传送MSIBSC侧接口板,提供2M电路,BSC与BTS间的实现信号传送NIU终端2个E1、提取时钟、LAPD解码、信号抖动衰减BTS告警的分类按系统属性分类按对系统影响程度分类按事件类型分类MOTOROLA系统告警类型:按照类型分硬件告警和软件告警,按照对系统的影响程度又分为严重告警,重大告警,较轻告警,警告,清除以及不确定等六等级;按照事件又分通信故障,服务质量,软件进程,设备,环境,链路等六种告警.按照系统属性分类按照系统属性告警可以分为硬件告警和软件告警两种：·硬件告警是由于BSS内的硬件故障所引起的告警。·软件告警是由GPROC检测到软件进程运行出错所引起的告警。告警等级按照对服务的影响告警分成六个等级影响行动举例严重(Critical)已经影响了系统的服务应该立即采取措施当系统的某一功能出现此种告警而退出服务，应立即将其恢复。重大(Major)已经影响了系统的服务应该马上采取措施系统的服务容量降低，此时应采取措施恢复容量。较轻(Minor)此错误不会对系统的服务造成影响应该采取措施减少更多的此类告警产生当此种告警数量不断增加时，系统的容量可能受到影响。警告(Waring)潜在产生影响系统服务的告警的可能如果必要应该进行必要的分析，采取措施避免产生更严重的告警清除(Clear)告警已经被清除无待定(Investigate)表明此错误的等级无法确定，需要人工进一步分析进一步查找原因告警事件分类类型含义举例Communication数据从一点传到另一点时发生错误而产生的告警一般当信令丢失或呼叫建立出错时发生此种告警QualityofService系统的服务质量下降时产生此告警一般当消息响应超时或带宽减少时会发生此种告警Processing当软件或进程出现错误时产生此告警一般当进程数据被破坏或系统内存溢出时产生此种告警Equipment当硬件出错时产生此告警。一般当出现配置错误，传输、电源等问题时产生此种告警Environment当设备所处的环境不利于正常工作时产生告警一般当出现烟雾，火光被检测到时产生此种告警Link当OMCR与BSS间的X.25链路出现问题时产生此告警eventlog告警格式OMCR上显示的告警实例。#0–NEW–*NONE*.CommuncationFailureEvent-CAGE-BSS01(BSS01:SITE-0:):0CAGE1-30/03/199914:23:56.ExpansionKSWXSlot22CommunicationFailure-FMIC–Major--/-.(BSS01:SITE-0:):0SITEImpactedtoMajor.字段意义：#0：告警IDNEW：告警状态NONE：正在处理此告警的人员CommuncationFailureEvent：告警的类型显示实时告警命令格式disp_actsite#告警输出格式DeviceAlarmClear(Subtype)CodeTypeTag(hex)Date/TimeDescription---------------------------------------------------------DRI200218FMICUntagged11-19-2000InvalidTransceiver(CTU)01:08:26CalibrationDataDevice(Subtype):DRI200(CTU)AlarmCode:218ClearType:FMICTag(hex):UntaggedDate/Time:11-19-200001:08:26Description:InvalidTransceiverCalibrationData按照告警器件分类BCUPalarmsBSSalarmsBTPalarmsCABalarmsCAGEalarmsCELLalarmsDRIalarmsEASalarmsGCLKalarmsIASalarmsMMSalarmsMSIalarmsRSLalarmsSITEalarms基站SITE类告警0.SITE:LastRSLLinkFailure....................................38-42.SITE:BSCDetectedMCUtoMCUCommunicationFailure...................38-123.SITE:ActiveMultiplexer0LoopbackFailure.............................38-154.SITE:StandbyMultiplexer0LoopbackFailure............................38-175.SITE:ActiveMultiplexer1LoopbackFailure.............................38-196.SITE:StandbyMultiplexer1LoopbackFailure............................38-217.SITE:ActiveMultiplexer2LoopbackFailure.............................38-238.SITE:StandbyMultiplexer2LoopbackFailure............................38-259.SITE:ActiveLocalFOXFailure...................................38-2710.SITE:StandbyLocalFOXFailure.................................38-2911.SITE:ActiveRemoteFOX0Failure................................38-3112.SITE:StandbyRemoteFOX0Failure...............................38-3313.SITE:ActiveRemoteFOX1Failure................................38-3514.SITE:StandbyRemoteFOX1Failure...............................38-3715.SITE:ActiveRemoteFOX2Failure................................38-3916.SITE:StandbyRemoteFOX2Failure...............................38-4117.SITE:16KbpsSwitchingHardwareRequired............................38-4318.SITE:MIXBoard(Slot18)CommunicationFailure.........................38-4519.SITE:UnequippedGPROChasEnteredtheLAN..........................38-4620.SITE:UnequippedGPROCHasLefttheLAN............................38-4921.SITE:NoClockReferencesAvailable................................38-5322.SITE:ActiveAlarmListFull....................................38-5623.SITE:EMUModemCardFailure.................................38-5824.SITE:SiteResetRequest......................................38-5925.SITE:ExternalPowerBoosterAmplifier1Failure..........................38-6326.SITE:ExternalPowerBoosterAmplifier2Failure..........................38-6527.SITE:ExternalPowerBoosterFailure................................38-6728.SITE:DatabaseConfigurationandArenaHardwareMismatch.............38-69常见告警分析处理断站故障告警告警格式[23/08/0710:04:53]MMI-RAM0313-disp_act0Time:10:05:20User:omcadminSession:16Response:ACTIVEALARMINFORMATIONFORLOCATION0:DeviceAlarmClear(Subtype)CodeTypeTag(hex)Date/TimeDescription-------------------------------------------------------------------------SITE62000FMIC0000000306-25-2007LastRSLLinkFailure05:59:05ENDOFREPORT断站故障分析过程查看SITE状态检查传输查看RSL状态查看MMS状态更换BTS板件查看SITE状态[23/08/0710:05:15]MMI-RAM0313-state0site62*Time:10:06:08User:omcadminSession:16Response:DEVICESTATUSINFORMATIONFORLOCATION0:OPERSTATES:D:DisabledE:EnabledB:BusyADMINSTATES:L:LockedU:UnlockedE:EquippedS:ShutdownLastTransitionRelatedDeviceStateReasondd/mmhh:mm:ssFunction-----------------------------------------------------------------------SITE6200D-LNOREASON25/0605:59:05NoneD-L:表明基站处于手动闭锁状态,需要解锁恢复.如果是D-U状态,需要检查RSL状态.查看RSL状态[23/08/0710:06:03]MMI-RAM0313-state0rsl62*Time:10:06:23User:omcadminSession:16Response:DEVICESTATUSINFORMATIONFORLOCATION0:OPERSTATES:D:DisabledE:EnabledB:BusyADMINSTATES:L:LockedU:UnlockedE:EquippedS:ShutdownLastTransitionRelatedDev