管理学第九版清华大学出版社课后习题答案第12章

319Chapter12HumanResourceManagementTRUE/FALSEQUESTIONSWHYHUMANRESOURCEMANAGEMENTISIMPORTANT1.High-performanceworkpracticesarethosethatleadtohighindividualandhighorganizationalperformance.(True;moderate;p.323)2.High-performanceworkpracticesinvolveacommitmentbymanagementtoimprovetheknowledgeskillsandabilitiesoftheorganization’semployees,increasingemployeemotivation,andenhancingtheretentionofqualityemployees.(True;easy;p.323)THEHUMANRESOURCEMANAGEMENTPROCESS3.Thehumanresourcemanagement(HRM)processconsistsof10activitiesnecessaryforstaffingtheorganizationandsustaininghighemployeeperformance.(False;moderate;p.323)4.Alaborunionisanorganizationthatrepresentsworkersandseekstoprotecttheirinterests.(True;easy;p.323)5.IntheUnitedStates,nearly25percentofallworkersareunionized.(False;moderate;pp.323-324)6.Affirmativeactionprogramsassurethatminoritiesaregivenequalopportunitiesintheworkplace.(False;difficult;p.324)7.Acommunityfiredepartmentcancategoricallydenyemploymenttoafirefighterapplicantwhoisconfinedtoawheelchair.(True;moderate;p.324)8.TheUnitedStateswillexperienceashortageof20millionworkersoverthenext10yearsaccordingtotheU.S.BureauofLaborStatistics.(False;moderate;p.325)HUMANRESOURCEPLANNING9.Humanresourceplanningcanbecondensedintotwosteps:assessingcurrenthumanresourcesandassessingandmeetingfutureresourceneeds.(True;easy;p.326)32010.Jobdescriptionsfocusonthejob,whilejobspecificationsfocusontheperson.(True;easy;p.326)RECRUITMENTANDDECRUITMENT11.Onedisadvantagetoemployeereferralsasasourceofjobcandidatesisthatcandidatestendtobeminimallyskilled.(False;moderate;p.327)12.Firingandearlyretirementsaretwodecruitmentoptions.(True;moderate;p.328)SELECTION13.Aselectiondeviceisvalidifitmeasuresthesamethingconsistently.(False;difficult;p.329)14.Agoodinterviewerwillminimizeanypriorknowledgeabouttheapplicants’background,experience,interests,testscores,orothercharacteristics.(True;difficult;p.332)15.Referencechecksgenerallyprovideusefulinformationformostjobs.(False;moderate;p.332)16.Inarealisticjobpreview(RJP),anapplicantmightbetoldthattherearelimitedopportunitiestointeractwithpeersduringofficehoursandthatthelikelihoodforadvancementisslim.(True;moderate;p.333)ORIENTATION17.Therearethreetypesoforientation:workunitorientation,organizationorientation,andproceduralorientation.(False;moderate;p.334)TRAINING18.Jobrotationistheimplementationoflateraltransfersallowingemployeestoworkatdifferentjobsinanorganization.(True;moderate;p.336)EMPLOYEEPERFORMANCEMANAGEMENT19.Typesofperformanceappraisalmethodsincludewrittenessays,multipersoncomparisons,andgraphicratingscales.(True;easy;p.337)321COMPENSATIONANDBENEFITS20.Theprimarydeterminantofanindividual’spayisjobperformance,notseniority.(True;difficult;p.340)21.Variablepaysystemsrewardemployeesforthejobskillsandcompetenciestheycandemonstrate.(False;moderate;p.340)CAREERDEVELOPMENT22.Theideaofincreasedpersonalresponsibilityforone’scareerhasbeendescribedasaboundarylesscareerinwhichindividualsdefinetheircareerprogression.(True;moderate;p.341)CURRENTISSUESINHUMANRESOURCEMANAGEMENT23.Studiesfindthatdownsizingisasstressfulforthesurvivorsasitisforthevictims.(True;moderate;p.342)24.Althoughmostsexualharassmentcomplaintsarefiledagainstmen,thepercentageofchargesfiledagainstwomenhassteadilyrisenoverthepastdecade.(True;moderate;p.344)25.Sexualharassmentisdefinedasanydesiredactionoractivityofasexualnaturethatexplicitlyaffectsanindividual’semployment,performance,orworkenvironment.(False;easy;p.344)26.Afirmcandolittletoprotectitselffromsexualharassmentclaims.Itisusuallyoneemployee’swordagainstanother’s.(False;moderate;p.344)27.Theenvironmentintoday’sorganizationswithmixed-genderworkteamsandworkinglonghoursisundoubtedlycontributingtoanincreasednumberofworkplaceromances.(True;moderate;p.344)28.Worklifeconflictsarelessrelevantformaleandsingleemployeesastheyareformarriedandfemaleemployees.(False;easy;p.346)29.Today’sprogressiveworkplacesprovideawiderangeofschedulingoptionsandbenefitsthatallowemployeesmoreflexibilityatworkandallowthemtobetterbalanceorintegratetheirworkandpersonallives.(True;easy;p.346)30.Peoplewhopreferintegrationaremorelikelytorespondpositivelytooptionssuchasflextimeandpart-timehours.322(False;moderate;p.347)MULTIPLE-CHOICEQUESTIONSForeachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.WHYHUMANRESOURCEMANAGEMENTISIMPORTANT31.Variousstudieshaveconcludedthatanorganization’shumanresourcescanbeasignificantsourceof_______________.a.competitiveadvantageb.problemsformanagementc.frustrationforemployeesd.high-performanceworkpractices(a;moderate;p.322)32.High-performanceworkpracticesarecharacterizedby____________.a.improvingknowledge,skills,andabilitiesofemployeesb.allowingmanagerstoleadintheirownbeststylec.allowingemployeestoloafonthejobaslongastheycanproduceaveragedailyproductionlevelsd.decreasingemployees’motivation(a;moderate;p.323)33.High-performanceworkpracticesincludesuchactivitiesas______________.a.closedcommunicationb.centralizeddecisionmakingc.firmjobassignmentsd.self-managedteams(d;m