DELPHI 全球供应商指南

DELPHIGLOBALSUPPLIERGUIDELINESRevised24November,2003ThefollowingadditionalprovisionsshallbeapplicabletoallbusinesswithDelphi.Thetermsofthisdocumentshallbeconstrued,totheextentreasonable,tobeinadditiontoandcumulativetotheGeneralTermsandConditionsasdefinedinAttachmentCthe“GeneralTerms”.IntheeventofanyconflictbetweenanytermsinthisdocumentandtheGeneralTerms,theGeneralTermsshallgovern.Page1(Revised10/31/03)TableofContentsSUBJECTSECTIONPAGEADDITIONALPROVISIONS1.03EXCELLENCE1.13QUALITY1.24PRICING/PAYMENT1.38PRODUCTIONCONTROL&LOGISTICS1.410SPECIFICATION109490011.514ENGINEERING1.614CHANGEAPPROVAL1.717PROPERTYRIGHTS1.818GENERALINFORMATION1.918PROTOTYPEPARTSPROVISIONS1.1019TOOLINVENTORY/DISPOSAL1.1120ATTACHMENTS:AttachmentLetterSUPPLIERSUGGESTIONPROGRAMAVALUESTREAMMAPEXAMPLEBGENERALTERMSANDCONDITIONSCGENERALFORMS:FORM#(ifapplicable)FIREANDSECURITYSURVEYSUPPLIERCHANGEREQUEST/REVIEWFORMSUPPLIERSUGGESTIONPROGRAMFORMELECTRONICFUNDSTRANSFER(EFT)FOREIGNRECEIVINGREPORT-exampleFRM6889PIECEPRICEBREAKDOWNFORM&INSTRUCTIONSTOOLINGCOSTDETAILBREAKDOWNFORM&INSTRUCTIONSSUPPLIERPACKAGINGINFORMATIONFORMPage2(Revised10/31/03)1.0ADDITIONALPROVISIONS1.1EXCELLENCECommitmenttoExcellenceIndirectsupportofDelphi’scommitmenttoexcellenceanddesireto“exceedourcustomer’sexpectations”,itisexpectedthatoursuppliersworktowardexceedingtheexpectationsandrequirementsoftheDelphiGlobalSupplierGuidelines.Excellencemeansperfectioninallthatyoudo:Perfectplanning,perfectexecution,perfectcommunications,andperfectparts.ThisisdemonstratedthroughconsistentdeliveryofqualityproductstoDelphiandourcustomers.Oursuppliersareexpectedtohavezeroincidentsandzerodisruptions,provideproductswithzerodefectives,andhaveflawlessdeliveryperformanceandontimeresponsivenesstoissues.Suppliersmusthaveaphilosophyoftotalqualitycommitment,withsubsequentplanningandactions,thatdriveforperfection.Thiscommitmentstartswithtopleadershipandisdriventhroughalllevelsandaspectsoftheiroperations.SuppliersshouldhaveinplaceFirstTimeQualitytrackingmethods,withappropriatealarmsandactionsdefined.Thisdatashouldbeutilizedtocontinuetodrivecontinuousimprovementintheirprocessesandoperations.ExcellenceintheRelationshipAllDelphiemployeesmustconducttheirbusinessactivitieswithsuppliersexhibitingthehighestethicalstandards.SuchconductenablesDelphitohavemutuallybeneficialrelationshipswithitssuppliersandthusprovidecompetitiveadvantagetoDelphi.IfaDelphiCustomer/Employeesolicitsagiftorfavorfromyourcompany,therequestistobetactfullydeclined.ThesolicitationofgiftsfromsuppliersbyDelphiEmployeesisstrictlyprohibited.IntheeventaDelphiEmployeedoessolicitagiftfromyourcompany,theDelphiEthicsLineshouldbenotified.Thephonenumbersfortheethicslineareasfollows:US,Canada,andPortionsofMexico:1-888-679-8848Mexico01-800-288-2872-888-679-8848Brazil:00-XX*-1-881-679-8848*CodigodaoperadoraArgentina0800-555-4288-888-679-8848Page3(Revised10/31/03)1.2QUALITYQualitySystemRequirementSuppliersareexpectedtoimplementarobustQualityManagementSystem(QMS)thatpromotesdefectfreeproductsthroughprevention,monitoring,andongoingimprovement.DelphipreferscertificationtoISO/TS16949:2002foritssuppliersbutwillacceptcertificationtoISO9001:2000inconjunctionwithDelphispecificrequirementsasaminimumforsupplierselectionandmeetingTSsection7.4.1.2,supplierqualitymanagementsystemdevelopment.AllsuppliersthatmanufacturedirectproductormaterialsmustcomplywiththeserequirementsbyJune1,2004.DelphistronglyencouragesitssupplierstobecomecertifiedtoISO/TS16949:2002andmaystrategicallyrequireTScertificationinthefuture.SupplierstoDelphiProduct&ServiceSolutions(DPSS)shouldcontacttheappropriateDPSSSQcontactforspecificrequirements.SuppliersregisteredtoISOorTSmustnotifyDelphiofcertificatesbeingrevokedorplacedonprobation.SuppliersmustalsonotifyDelphiiftheyplantochangeregistrars.SuppliersmustprovidetheDelphiBuyeracopyoftheregistrationcertificateforanyamendmentsorrenewalstothequalitymanagementsystemcertification.SuppliersshouldreferencecurrentAutomotiveIndustryActionGroup(AIAG)manualsforAdvancedPartQualityPlanning(APQP),ProductionPartApprovalProcess(PPAP),MeasurementSystemAnalysis(MSA),FailureModeandEffectsAnalysis(FMEA)*,QS9000andISO/TS16949:2002.SupplierstoDelphithatarecertifiedtoQS9000areauthorizedtousetheDelphiPotentialSupplierAssessmentAppendix26orotherQSorTSbasedassessmentforsub-supplierevaluationstomeetC9oftheQS9000SanctionedInterpretations,7/1/02.ThisauthorizationisineffectuntiltheJune1,2004compliancedateasstatedabove.*Notes:•WhendevelopingPFMEA’sforproductionpartsormaterialsuppliedtoDelphi,theDelphiratingtablesfor‘severity’,‘occurrence’,and‘detection’shallbeusedinplaceoftheratingtablesreferencedinAIAGFMEA3rdedition.•PotentialFailuremodeswithaseverityof7orgreatermusthaveeitheranoccurrenceof1oradetectionof5(seeDelphiPFMEAratingtables-APQPForms.xls).Page4(Revised10/31/03)ManagingSupplyChainSuppliersareexpectedtoensurethequalityandcapacityofmaterialsandcomponentpartscomingfromtheirsub-suppliersthroughsupplierselectionandon-goingmonitoring.Suppliersareresponsibleforensuringthatsub-suppliersdev