团队管理teammanagment

Partone011.Whatchallengeswouldtherebetocreatinganeffectiveteaminanorganizationthatwasgrowingbyacquiringothercompanies?Howcouldmanagersdealwiththesechallenges?Management1ManagementdissatisfactionfactionDifficulties;failureincooperation;competitortopartnerUnsatisfiedwithacquisition:currentsalary,position,etc.Gang,informationasymmetrynoncooperationStaff2*BrainDrainLackofMotivationRoleAmbiguityIrrationalSalaryDistrust12435otherspsychologicalproblems1.EvaluatestaffSolutionOracle:OntakingoverPeopleSoft,thecompanygotdowntoeliminateroleambiguityofstaff.HP:useevaluationtoolstoknowstaffproblemsthatcausedbyintegration,andthenworkoutplansforpotentialriskVignette:Don’tretainthosewhohaveulteriormotives.---FormerCEOTomHogan2.CommonGoalInformix:adecreaseofcosttorevenueratiofrom13%to5%within4years3.MotivationSolution20%Withoutmotivation80%WithmotivationPotential---ProfessorJamesHeskett,HarvardBusinessSchoolMeritPayAutonomyInvolvementPromotionSolutionPromotepositivismHP:Theworkafterthemerger(HPtookoverMercuryInteractive)ismorecomplicated,butalsomoreinteresting.---Riesman,VPofglobalsoftware3M:Beforethemerger,wehadtosaveeverypenny,butnowwehavemassivefundstoupgradeequipment.---Bled.Mas,nowaMechanicalEngineer(formercompany---BondCorporation)Parttwo022.WhydoyouthinkteamworkiscrucialtoBancolombia'seffortstoforgeasingleidentity?December31,2010,theBank'sconsolidatedbranchnetworkconsistedof921offices.Thenumberofemployeeswas25,672.200320072013CONAVI(SavingsandLoanCorporation)Corfinsura(FinanceCorporation)Banagrícola(biggestcompanyinElSalvador)HSBCinPanamaMergerandAcquisitionTheeffectsofmergersandacquisitionsonemployeesIncreasingsenseofvaguenessDecreaseoftrustImprovementofself-protectionawarenessDeteriorationofcommunicationWait-and-seeattitudeEfficiencydroopStruggleforpowerStaffturnoverEveryonefromthebankpresidenttoassistantsuseidenticalleatherandsteelergonomicchairs.Thechairs,theopen-spaceoffices,andacontemporarydesignreflectthecompany’sorganizationalculturethatrecognizesindividualcontributionsbutheavilyemphasizesteamwork.Thecompanyspendsseveralmillionyuancreatingacomfortableworkingenvironmentforitsemployeesandemphasizescommunicationbetweenstaffandleaders.InHondachina,alltheadministrativepersonnel,fromCEOtogeneralstaff,allsharethesamecanteenandmenu.Allthepeopledon’thavetheirindividualoffices.EvenCEOofficewasameetingroombefore.AluncheonisheldeverymonthforstrengtheningthecommunicationbetweenstaffandCEO.AndstaffcanprovidesuggestionsforCEO.VirtualTeamworkCommunicationConferencecallEmailVideoConferencePartthree033.Howdoidenticalofficechairsandanopen-spaceofficecontributetotheemphasisonteamwork?Howimportantisthephysicalworkplaceenvironmenttothedevelopmentofateamworkatmosphere?Identicalofficechairsmeans:allthemembersoftheteamaretreatedequal;noonehasspecialprivilegesthecontributionfromeverymemberisequallywelcomedandvaluedtheperformanceofamemberisassessedonlybyhiscontributiontotheteam,despitehis/herpositionOpen-spaceofficeindicates:themembersareboundtogether,notseparatednobody’seffortwouldbeneglectedtheteamisfreefordiscussioneverymember’sadviceisvaluedToillustratetheimportanceofphysicalenvironmenttothedevelopmentofateamworkatmosphereexample:theWechatgroupoftheTencentTheofficeTheWechatpillowTheopen-spacemeetingroomCommentsThislayoutofofficeshortensthedistanceamongteammembersandithelpsthemtobecomemoreintimatebothphysicallyandpsychologically.Theyfeelcomfortablyatwork.Oncetheteammembersaremoreemotionalengagedintheteam,itismucheasierforthememberstoforgeanidentitywiththeteam,thusgreatlyimprovingworkefficiency.Partfour041.Asthisstoryillustrated,sometimesteamshavetomovequickly.Howdoyougetateamupandrunningquickly?2.Inacrisissituationsuchasthis,whatroledoesateamleaderneedtoplay?Explain.When:2010Where:Port-Au-Prince(thecapitalofHaiti)What:AdevastatingearthquakeResult:Port-Au-Princeinternationalairportwasachaoticfree-for-all,thereforeasmallteamofUS.AirForcespecial-operationstroopswassenttohelpresumetrafficorderintheairport.Briefingonthecaseapplication2Howtogetateamupandrunningquicklytocopewithcrisis?ExperiencedandcapableteammembersAcleargoalAsoundcommunicationsystemIntimeofcrisisBRC(BritishRedCross)inHaitiAsmallgroupoffourpeoplefromtheBRCwasabletodeliver2.5millionliterwatertothevictimswithin20days.SetanexcellentexampleforotherteammembersFullytrustyourmembersandempowerthemwithdueauthorityFindaproperwaytomanageconflictsTeamleaderFoundedin1986AcomputeranimationdesigncompanyMainleaders:SteveJobs,JohnLasseter,EdCatmullToyStoryoneBox-office:362millionsdollarsPartfive053.UsingExhibit13-10,whatcharacteristicsofeffectiveteamswouldthisteamneed?Explain.Thankyou