外贸客服邮件回复模板很详细的

西联信息：FIRSTNAME:jiandeLASTNAME:tangpostcode:351100address:putiancity,fujianprovince,chinaWelcometoPayPalcomplaintcenter,ifyouhaveanyquestionsonthemerchant'sproductsorservices,[e-mail]iththemerchantandsolvetheproblemforyouintime.RP-Kerrie-英文风险9:11:31网上银行交易的截图（需要包括金额，付款时间，扣款公司）信用卡扫描件（照片）（需要包括持卡人姓名，信用卡前四位和后四位号码）持卡人身份证（风险不大可以驾照，但必须是持卡人本人的）客户想要换货，退货：sosorry,ifweshippedthecorrectorderyoucannotreturn.canwerefund20dollarsascompensation?Ihopeyoucanunderstand,thankyou.退款：okay.wewillrefundin24hours.pleasecheck.thankyou.Thankyouforunderstanding.wewillrefundin24hours.pleasecheck.还没付款：sosorry,wecannotfindit.maybethepaymentdeclinedoritisstillpending.pleasecheck.thankyou.要订单号：Pleasetellustheordernumberorcorrectemailaddressyouleftontheorderthenwecancheckit.thankyou.跟踪号没更新的：Sosorryfortheinconvenience.Thereareplentyorderseveryday.Shippingspeeditalittlebitslow.wecontactedtheshippingcompanyalready.Theywillupdatetheshippinginfo.Pleasewaittwodaysmore.Thankyouforyourpatience.sosorryaboutit.wecontactedtheshippingcompanyalready.theywillmakethedeliveryfaster.pleasewait.thankyou.多收手续费：sosorryfortheinconvenience.theextrapaymentishandlingfee.itistookbyourbank.Ihopeyoucanunderstand.thankyou.1.Areyourproductsauthenticornot?Whyaretheysocheap?（正品便宜）AuthenticproductsHey,Thisislegitsite.Alltheproductsare100%authenticandwithoriginaltags.welcometoourwebsiteandbuyanythingyoulike.Weareworldwideproductssupplierandourproductsarehighlypraisedbyourcustomers.Therearestocksfromourownfactory,notaxandnoshippingcost.Thatiswhythepriceissocheap.Wehaveplentyorderseveryday.Youcantrustusandplacetheorderonoursitefreely.Weguaranteecustomersprivacyalso.Don'tworryanyonewillgetyourinfo.Thankyou.C.S.D.2.单子确认Sosorryforthedelayconfirmation.Wereceivedthepaymentofyourorderalready.Wewillcheckandshipyoutheorderasap.Thenourcustomerservicewillemailyouthetrackingnumber.Thedeliverytimeis5to7daystoyourdoor.Pleasewait.Thankyou.客户未收到退款sosorryfortheinconvenience.weappliedyourrefundtocreditcardcompanyalready.Therefundprocessingtimeis7to20days.soitmaytakeafewdaysforyoutoreceivetherefund.pleasewait.thankyou.贝宝发线下Okay.WewillemailyouthePaypalpaymentinvoice.Pleasecheckyouremail.Thenyoucanpaydirectlyviayourpaypalaccount.thankyou.不想给退货Couldyoutelluswhyyouwanttoreturntheorder?thankyou.Greetings,sosorryaboutit.ifweshippedthecorrectorderyoucannotreturn.Theshippingcostisratherhighhere.Wespentalotonthecost.canwerefund30dollarsascompensation?Ihopeyoucanunderstand.Thankyou.换货付运费Ifyouwanttoexchangetheorderyouneedtopay50dollarsshippingcost.THESHIPPINGCOSTISRATHERHIGHHERE.IHOPEYOUCANUNDERSTAND.THANKYOU.定做很久还没发货Iwilltalktoourshippingdepartmentandmakeitfaster.pleasewait.thankyou.不能用贝宝建议西联hey,sosorrythattheorderamountisbig.wecannotsendyoupaypalinvoice.doyouliketopaybywesternunion?ifyoupaybywesternunionyoucanget20%discount.thankyou.叫客户取消争议Hey,Couldyoutelluswhyyoufilethedisputeonpaypal?pleasecancelthedisputethenwecanrefundimmediately,orelsewecannotrefund.ittakeslongtimeforyoutogettherefund.未付款催款邮件ordernumber:Greetings,Thankyoufororderingonourwebsite３paymentmethodsforyoutofinishyourorder.1.SendthepaymenttousviaWesternUnion.Afteryoudonethepayment,pleasesendusMTCN,(MoneyTransferControlNumber,with10numbers),shippingaddress,Tel.numberandcountry.Paybywesternunionyoucanget20%discount.Forexample:Ifyouroriginalpriceis100dollars,youpaybywesternunionyouonlyneedtopay80dollars.IfyouwanttopaybyWesternUnion,plse-mailusandthenwewillsendyouinformationabouttheWesternUnion2.Paypalpayment.Ifyouwanttopaybypaypal,pleaseaskustosendyouthepaypalmoneyrequest.thenjustcheckyouremailandpaydirectlyviayourpaypalaccount.3.Pleasegothroughoursiteandreorder,youcanpaybyvisacard,afteryoudonethepaymentyoucanemailustheordernumber.Thankyou.快递订单号OrderNumber:Greetings,Thanksforyourorder.Weshippedtheorderalready.Thetrackingnumberofyourorderis:Youcantracktheorderat（发货时间，查询方式）Thedeliverytimealwaystake5-7businessdaystoarriveatyourdoor.Weshiptheorderin24hours.Youcantrackyourordervia:调货还没发货客户确认订单sosorryforthedelayconfirmation.wedosomeadjustmentwiththefactory.theshippingdepartmentsaidtheywillshipyoutheordertomorrow.afterweshippedtheorderourcustomerservicewillemailyouthetrackingnumber.pleasewait.thankyou.4询问订单号(客人要求给电话的情况)Greetings,Thankyouforyouremail.Couldyoutellusyourordernumber?Thenwecanchecktheorderandemailyouthedetails.Ifyouhaveanyquestion,plscontactusatanytimeifyoulike:ourte.No:8583860660Thankyou.CustomerServiceDepartment5询问订单号（一般情况）Greetings,Thankyouforyouremail.Pleasesendustheordernumber,thenwecancheckforyouandgiveyoufeedbackASAPIfyouneedanyhelp,plscontactus.Customerservicedepartment.6要求退货以及折扣协议过程1）退货（首次回复问理由给15-25%折扣）Hey,Couldyoutellluswh