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ProjectRiskManagementorHelpingteamstotakerisks2ContentsNeed/benefitsofRiskManagementDefinitionofRiskPhilosophyofRiskManagementIntegrationwithinIPMRiskQuickScanRiskDiagnosisMethodologyFinalthoughtsandadvice3WhyManageRisk?“Inarapidlychangingworld,XXXneedstobequickertoanticipatechange,fastertoactandevenmoreenterprising.Currently,wearetooinward-lookingandpossiblyrisk-averse.Toaccelerategrowth,XXXmusthavethelookandfeelofanorganisationwithasingle-mindedpassionforwinning.”4TherearesixmandatoriesthattheUECinsiststhateachandeveryOperatingCompanyabidesby(whichmaybesubjecttoAuditscrutiny):...Thereisaformalprocessformonitoringrisk.TheXXXIPMGuidelinesforSeniorManagement5Whatis‘Risk’?InEnglishitisderivedfromtheearlyItalian‘risacore’-meaning‘todare’OxfordEnglishDictionary:‘Hazard,danger;exposuretomischanceorperil’‘Thechanceofhazardofcommercialloss…consideredthesourceofprofit’It'sonlyinuncertaintythatwe'renakedandalivePeterGabriel6Somepeople’sideaofRiskManagement•“Zaphod...putonthesunglasses...TheywereadoublepairofJooJanta200SuperChromaticPerilSensitivesunglasses,whichhadbeenspeciallydesignedtohelppeopledeveloparelaxedattitudetodanger.Atthefirsthintoftroubletheyturntotallyblackandthuspreventyouseeinganythingthatmightharmyou.”DAdams,“TheRestaurantattheEndoftheUniverse”7TopicsforDiscussionWhatdoesriskmeantoyou?Whathappensifyouignorerisk?Isriskgoodorbad?8FoodforThought•“Andthetroubleis,ifyoudon’triskanything,youriskevenmore.”EricaJong•“Avoidingdangerisnosaferinthelongrunthanexposure.”HelenKeller•“Ashipinharbourissafe,butthat’snotwhatshipsarebuiltfor.”WilliamShedd•“Riskandrewardtravelsidebyside.Avoidoneandtheotherwillalsopassyouby.”Anon•“Halfthefailuresinlifearisefrompullinginone’shorseasitisleaping.”JuliusHare•Youmiss100percentoftheshotsyounevertake.WayneGretzky9MoreFoodforThought“Experienceisnotwhathappenstoyou,itiswhatyoudowithwhathappenstoyou.”AldousHuxley10WhatlessonscanwelearnfromtherealexpertsinRiskManagement,TheInsuranceindustry?AnotherPerspective11DefinitionsinInsuranceIndustryRiskisuncertainty•Speculativerisk:Chanceofgainorloss•Purerisk:Chanceoflossonly12•Loss:Negativeimpactofanevent•Peril:Causeofaloss–e.g.fire,windstorm,explosion•Hazard:Increaseschanceofloss–e.g.oilyrags,unguardedmachinesDefinitionsinInsuranceIndustry13RiskManagementinInsurance•“Reducerisk”Reduceuncertaintyofportfolio–e.g.increasescale,diversify•“Transferrisk”Contracts,e.g.reinsurance•“Retainrisk”AcceptresidualuncertaintyThesearetheresponsibilitiesoftheunderwriter!14•“Reducehazard”Reduceprobabilityofloss–e.g.disposeoilyrags•“Reduceloss”Reduceimpactofloss–e.g.installsprinklersThesearetheresponsibilitiesofthelosscontrolengineer!RiskManagementinInsurance15LessonsfromInsuranceIndustry•Goodportfoliomanagement–Balancedportfoliocanreducerisk•Goodprojectmanagement–Mustconsiderallpotentialproblems–Specialistscanreduceprobabilityofloss–Planningcanreduceimpactofloss•RiskisNEVEReliminated16HowisallthistobeappliedtoInnovationProcessManagement?17“Everythingshouldbeassimpleaspossible,butnotsimpler.”AlbertEinstein18DefinitionsatProjectLevel•Risk:probabilityoflossthroughtheoccurrenceofanundesiredevent•ProjectRisk:potentialforanundesiredeventtocauseaprojectdelayorfailureandtermination(Wastedresourceand/orlostmarketopportunity)•CorporateRisk:potentialforaprojecttoleadtomaterialdamagetoabrandorthecorporation19IPMonRiskManagement•Balanceeffortwithdegreeofrisk–Level1:InitialRiskScreening–Level2:RiskQuickScan(RQS)–Level3:RiskDiagnosisMethodology(RDM)AllprojectsrequireaRiskManagementPlan20Level1:InitialRiskScreening•Forrolloutprojectswithfamiliartechnologyandmaterialsonly•Foursimplequestionstoconsider•Ifanyanswerisyes/uncertain,proceedtothenextlevelofanalysis-theRiskQuickScan.•BydefinitionResearchProjectsSTARTassessmentatRiskQuickScan21Level2:RiskQuickScan•Broadoverviewofallperilsandhazards•Qualitativeassessment•Usesconsistent,unambiguousdefinitions(anchoredscale)•Ifcorporateriskishigh,proceedtonextlevelofanalysis(RDM)22Level3:RiskDiagnosisMethodology•Thorough,in-depthanalysis•UsestrainedRiskAnalysisFacilitatortoguideprojectteam•Includesindividualinterviews,detailedquestionnaire,plenarysessiontodebateissuesanddevelopactionplans23ComparisonofRALevelsLevel1:InitialRiskScreenLevel2:RiskQuickScanLevel3:RiskDiagnosisMethodologyMethod4checklistquestions19ProjectRisk5CorporateRiskinPlenary-Individualinterviews-Questionnaire-PlenaryWhoisinvolvedProjectLeaderTeamTeam+StakeholdersFacilitatorNotrequiredOptionalEssential(2)Elapsedtime0.5hrs3hrs2monthsIndividualTeammembereffort03hrs2-3days24RiskManagementPlan:RequiredforLevels2&3•Trackriskissuesandactions•Helpteamsandgatekeepers•IncorporatedintoGatedocument25TheRiskQuickScan(RQS)26Who/whatshouldbepresentatanRQS•ProjectLeader•ProjectBrief•Projectteam•Expertadvice•RQSproforma•RQSanchoredscales•Facilitator?27WhentodoanRQS•MandatorythattheteamcompleteanRQSandactionplanbeforetheprojectcharterisgranted.•Reviewedatsubsequentgatesandmilestones.•Reviewedafteranysubstantialchangeintheproject.“Doestheprojectnowrequireafull(RDM)analysis