AndersenERPimplementation

©2001Andersen.Allrightsreserved.InternationalOrganisationsERPimplementationDecember3,2001InternationalOrganisations©2001Andersen.Allrightsreserved.Agenda•PresentationofBusinessConsultingdivision,Andersen•PresentationofERPimplementation:–Marketandevolution–ERPSuppliers–Ourmethodology–ExamplesofERPImplementation:•Entreprised’ElectricitéFribourgeoise•CantonTicinoAndersenserviceofferings©2001Andersen.Allrightsreserved.AndersenCorebusinessInternationalOrganizationsAssuranceOutsourcingRiskConsultingBusinessConsultingeBusinessCorporateFinanceHumanCapitalLegalServicesTaxServicesWehelpclientstocreatemeasurableperformanceimprovementandlastingchangeWehelpclientsfocusonthebusinesstransformationrequiredbyeBusinessstrategyWehelpclientsrealizethevalueoftheirpeoplebydevelopinguniquesolutionstomanageemployeesWeassistclientsincreating,enhancingandmaximizingenterprisevalueWehelpbusinessesmaximizevalueWeprovideaccesstolegalservicesincommercial,M&A,labor,realestate,intellectualpropertyandITlawWeprovideassurancestomanagement,corporatedirectors,investorsandlendersWehelpclientsunderstandandmanagebusinessrisksthatcanimpactperformanceandfinancialresultsWedesign,implementandoperatecertainfinanceandaccountingbusinessprocessesMultinationalsFinancialServicesIndustryPublicSector©2001Andersen.Allrightsreserved.AndersenWorldwide&Swissfigures•1913•84countries•385offices•77,000consultants•2000turnover:$8.4Bio•1962•9offices•650consultants•2000turnover:CHF150Mio©2001Andersen.Allrightsreserved.BusinessConsultingRecentprojectswithInternationalOrganizations(1)–Purchasingpolicydevelopment–Organizationalanalysisanddesignofthefundraisingdepartment;–Developmentofatargetinformationtoolforintegratedoperations;–AssessmentoftheKosovoOperation–Trainingonconsultingmethodologiesandfacilitationoftoolsredesign–Documentproductionprocessesreview–Organizationalreviewandchangeenablement–Organizationalreviewandchangeenablement–Documentsproductionprocessesreview©2001Andersen.Allrightsreserved.–OCHA:Developmentofaweb-basedfinancialtrackingsystem–UNCTAD:StrategicBusinessDevelopmentPlan–Organizationaleffectivenessreviewofsupportfunctions(MSU)andperformanceindicatorsassessment–DevelopmentandmaintenanceoftheperformancemeasurementsystemBusinessConsultingRecentprojectswithInternationalOrganizations(2)©2001Andersen.Allrightsreserved.BusinessConsultingClientsatisfactionquotesNoussommessatisfaitsdel’approchedeAAquiviseàtodriveICRCstafftothesolutionplutôtqued’essayerd’amenerunerecettemiraculeusedel’extérieur.AndreasKuhn&BenediktTruniger,ICRCFullysatisfied.KennethR.Langford,WHOMaketoneedsetpassolutionstoutesfaites.LaurentFalvert,EliLillyFuturepartnershipwillbewelcomed.DrA.S.Zaitsev,WMOTrèscompétents,ontrespectélesdélais.OswaldUdry,EEFJetiensàvousdirelagratitudedelaTSRpourletravailaccomplisousvotreégide.GuillaumeChenevière,TSRERPImplementation©2001Andersen.Allrightsreserved.ERPMarket05FunctionalityService/SupportTechnologyViabilityVisionSAPERPAverage05FunctionalityService&SupportTechnologyViabilityVisionOracleERPERPAverageSAP40%PeopleSoft8%Oracle8%J.D.Edwards6%Baan5%OtherVendors33%Source:GartnerResearch2001©2001Andersen.Allrightsreserved.ERPEvolutionEnterpriseresourceplanning1995•Costreduction,efficiency•Automatisation•Integrationofbusinessprocesses•Concentrationoninternalsystems•ReportingonrequestInter-enterpriseco-operation1995-2000•Effectiveness,optimization•Co-operationbetweencompanies•Horizontalintegrationofbusinessprocesses•Pro-activeinformationcirculationeCommunitycollaboration2000-2004•Addvalue•Co-operationbetweenBusinessCommunities•Useroriented•Internetfocused•Flexibility©2001Andersen.Allrightsreserved.OracleConnectyourcustomers,employeesandsuppliersfortheultimatecompetitiveadvantage•TheInternetisnotjustatechnology,butanewwayofdoingbusiness•Anybusinessthathopestosurvive,andthrive,mustbecomeanE-businessMarketingSalesCallCenterE-CommerceOrderManagementPlanningandSchedulingInternetProcurementAccounting...©2001Andersen.Allrightsreserved.SAP:mySAP.com™–Solutionsforthenew,neweconomy•EverybusinessisanE-businessorsoonwillbemySAPWorkplacemySAPSupplyChainManagementmySAPCRMmySAPE-procurmentmySAPBusinessIntelligencemySAPFinancialmySAPHumanResourcesmySAPMarketplaces•Moreproducts,partnersandtransactionsinmoreplaceseveryday...©2001Andersen.Allrightsreserved.OurexperienceinERPimplementationBankandFinanceEnergyConsumerproductsServicesCommunicationPublicsector©2001Andersen.Allrightsreserved.ProgramManagementCommunicationandQualityManagementRealizationBusinessblueprintGolive&supportFinalpreparationProjectpreparationChangeEnablementInitialProjectPlanningProjectProceduresProjectKick-offOrg.TeamTrainingTechn.Req.PlanningQualityCheckTeamTrainingDevelopSystemEnv.BusinessOrg.Struct.BusinessProcessDef.ProjectReestimateQualityCheckBaselineConfigurationSet-upofPrototypeFinalConfigurationIntegrationTestsUserProfilesUserDocumentationTrainingMaterialsKeyUserTrainingQualityCheckEndUserTrainingSystemManagementOldDataTake-overCutOverQualityCheckProductionSupportProjectConclusionQualityCheckImplementati