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ManagingyourteameffectivelyDoyousharegoodtimeatworkwithyourteammembers?Oraretheresomegrudges?Isitaffectingyourdailywork?Solet’shavealookonsomereasonsforit….InterpersonalSkills...WhatareInterpersonalSkills?Effectivelytranslatingandconveyinginformation.Beingabletoaccuratelyinterpretotherpeople'semotions.Beingsensitivetootherpeople'sfeelings.Calmlyarrivingatresolutionsfromconflict.BeingpoliteUnityindiversityEveryonehasacolorofhisown.Trytoidentifyeachother’suniqueabilityanduseittoworktogether.WhetheryoutakecreditOryourteammember…TrytoactsmartandAchievecommongoalsTrytounderstandeach-othersthoughtsandsituations.Worktogetherbyusingeach-others’competencies……(2+2=5)Trytoinvolveothersalsotoputtheirview-points.DifferentpeopledifferentlyEveryactionhasEqualandoppositeReaction…IfyougiverespectYouwillgetrespectEmpathize!Putyourselfintotheshoesofothers…..….so,Understandother’ssituation&actaccordingly!Claritytothepowersofateamleader….Theteamleaderisafellowworkerandfriend,notasupervisor;leadsbyexample,notbygivingdirections;isapeacemaker,notawarrior;isacoordinator,notanordergiver;isafacilitator,notanindividualdecision-maker;andisacommunicationslink,notacommunicationsowner.Iftherearesomanypowersthenresponsibilitiescan’tbeoverlooked…Managetimetosolvequeriesofteammembers.Guidetheteamtoimproveprocesses.Yourworkisthesumoftheteammember’swork---It’sonyourparthowyouaccomplishit.Supportyourteammembers---theywillsupportyouinreturn.……Makethemorganizetheirwork.Welcometheirsuggestionsbeforetakinganydecision.Don’tCriticize!HowDareyoudidthat?Youarealwayswrong!!!Bepolite!Helpthemtocorrecttheirmistakes!Buthandlethesituationprivately…StillSomechangeshavetobemadetomakeitperfect!!!Iknowyouhavetheabilitytodomuchbetter.So,letusdiscussthosechanges.AlwaysAppreciate!Evenforsmallthings…….ButappreciateopenlyItmakesfeelgood…TheywillalwaysbethankfultoyouforthatPlanyourwork…Yourwork(teamLeader)TeamMember(1)TeamMember(2)TeamMember(3)DivisionofworkbetweenteammembersPlan….Whattodo?Howtodo?Whentodo?Whowilldowhat?Howmuchtimeitwilltake?DiscussIssues!AndtrytoresolvethemmutuallyShowthemthewaytosuccessTheywillsurelyhelpyoutoachieveit…BearolemodelforyourteamTheywilldefinitelyFollowyourfootstepsAndevenifyouArenotpresentTheywillmakeyourpresencealwaysfeltYoucouldalsobegoodrolemodel…Leadbyexample.Actthewayyouwantotherpeopletoact.Treatpeoplethewayyouwanttobetreated.Spreadthewordandmakeitsomethinggood.Doyousaythingsthatsomeonemightrepeat?Ifyes,thanmakeitsomethinggood.Bekind.ThereisnothingbetterthansomeonesayingWow,Sheisreallyaniceperson.Putkindnessoutandyouwillgetkindnessback.Respectyourselfandotherstoo.Don'tdothingsyouwillregret.Youaretheonlypersonincontrolofyou.Bealeadernotafollower.ActTactfullyT=ThinkbeforeyouspeakA=ApologizequicklywhenyoublunderC=Converse,don’tcompeteT=TimeyourcommentsF=Focusonbehavior–notpersonalityU=UncoverhiddenfeelingsL=ListentofeedbackLet’shaveanexample………..Improperconversation….Sunil:HiJohnJohn:HiSunilSunil:Isawyourreport,youmustprepareitagainandthattootodayitselfJohn:Butwhy??Sunil:Iamnotgettinganyresultsfromit.John:Iamnotgoingtodoitagain,andthattootodayisimpossible!!!Sunil:John!!TrytounderstandIneedittoday.John:No!!Idon’thavetimeSunil:Youmust.John:Ialreadytoldyouno.Finallytheydepartwithoutanyconclusion.ProperConversation…Sunil:HiJohn,howareyou?John:HiSunil,fineSunil:Isawyourreport,Ithinkwemissedsomeanalysisinit.WemayhavetoprepareitagainJohn:Butwhy??Sunil:Wearenotgettinganycostanalysisfromitandthemeetingisforcostanalysis.John:Iamnotgoingtodoitagain,don'thavetimeforit.Ihaveenoughtodonow.Sunil:John!!Itisarequirementfromthecustomer,otherwisewhateverwearedoingnowwillalsobeofnouse,Iknowyouputinyourbesteffortsintothatreport.John:Sorry,todayit’snotpossible.todoitalonesoquickalsoisnotpossible.Sunil:IwillsendVijayalsotohelpyou,andthentimepermitsIwillalsojoin.John:Noneedofyou,ifyoucansendVijaythenIwilltrytofinishittodayitselfSunil:ThankyouJohnJohn:It’smyjob.FinallytheydepartwithpositiveconclusionWrittenbyStanleyDeetzWorktogethersothatevenwhenanyoneisstuckwithsomeproblem-Youaretheretohelp!Filleachother’sloopholesandbeanEffectiveTeamworker….
本文标题:Interpersonal skills
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