Supplier-Quality-System-Survey

cc-959Revision3(November1998)F:\forms\qualitySupplierQualitySystemAudit/SurveyWorksheetcc-959Revision3(November1998)iiINTRODUCTION:TheABCCorporationSupplierQualitySystemSurvey/Worksheetisintendedtoserveasabasisforevaluatingthepotentialofasupplier’squalitysystem.Whilethisdoesnotsubstitutefordemonstratedresults,itdoesprovideasystematicmethodofreviewingandassessingthemannerinwhichthesupplierhasorganizedtheirqualitysystemwiththepurposeofchoosingasupplierthatwillbeabletomeetorexceedthequalitystandardsoftheABCCorporation.AUDITORQUALIFICATIONS:IndividualsutilizingtheSupplierQualitySystemSurveyshouldhavequalificationsconsistentwiththoseoutlinedinthemostrecentrevisionofANSI/ASQCQ10011-2,“GuidelinesforAuditingQualitySystems-QualificationCriteriaforQualitySystemAuditors”.ISO-9000REGISTRATION:InkeepingwithABC’sobjectivestosourcefromISO/QS-9000compliantcompanies,approvalstatusmaybegrantedtocompaniesprovidingacopyofaregistrationcertificate(includingscope)totheappropriateISO/QS-9000standard(i.e.ISO-9001,ISO-9002,ISO-9003,andQS-9000).SCORING:Thesurveyconsistsof173questions,scoringisasfollows:Nosystem,orinformalsystempartiallyimplemented.0pointsInformalsystemfullyimplemented,orpartiallydocumentedsystempartiallyimplemented.1pointFullydocumentedsystempartiallyimplemented.2pointsDocumentedsystem,fullyimplemented.3pointsDocumentedsystem,fullyimplemented(includesdocumentedmeasurableresultsandcorrectiveactions).4pointsNotApplicable(NA)NotScoredThesupplier’sapprovalstatusisdeterminedbydividingtherawpointsscorebythepointsavailableforapplicablequestions,andusingthescaleasfollows:Approved75%RequiredMinimumConditionallyApproved60%RequiredMinimumApprovalWithheldLessthan60%Thesescoringrequirementsapplytoeachapplicablesection,aswellasthesurveyintotal.Pointsaredistributedbetweensectionsasshownbelow.SectionDescriptionQuestionsPointsAvailablePointsScoredPercentage4.1ManagementResponsibility11444.2QualitySystem10404.3ContractReview3124.4DesignControl11444.5DocumentControl11444.6Purchasing6244.7Customer-SuppliedProduct4164.8ProductIdentificationandTraceability3124.9ProcessControl12484.10InspectionandTesting15604.11Inspection,MeasuringandTestEquipment13524.12InspectionandTestStatus144.13ControlofNon-ConformingProduct7284.14CorrectiveandPreventativeAction6244.15Handling,Storage,Packaging,PreservationandDelivery8324.16QualityRecords7284.17InternalQualityAudits8324.18Training3124.19Servicing284.20StatisticalTechniques9364.21MiscellaneousActivities2392Total173692cc-959Revision3(November1998)iiiSUPPLIERQUALITYSYSTEMAUDIT/SURVEYWORKSHEETSupplierSupplierCode:Name(Site):Date:SiteAddress:SurveyFormat:On-SiteMail-InCityandState:SurveyedBy:Country:PhoneNumber:FaxNumber:NamesandTitlesofIndividualsContacted:PRODUCTSORSERVICESPROVIDEDFACILITIESTotalPlantArea(Sq.Feet)NumberofBuildingsEMPLOYEEINFORMATIONNumberofEmployeesInLocationTotalNumberofEmployeesInQualityAssurance/QualityControlNumberofEmployeesInProductionLaborUnion?YesNoContractTermExp.DateCLASSIFICATIONOFSUPPLIER(BASEDONSURVEY)APPROVED:CONDITIONALLYAPPROVED:APPROVALWITHHELD:ActualScore_____ActualScore_____ActualScore_____75%RequiredMinimum60%RequiredMinimumLessthan60%RegisteredtoISO/QSRegistrar:DateLastAudit:CertificateNumber:OBSERVATIONS/RECOMMENDATIONSForm“cc-959“Revision3(November1998)4SECTION4.1-MANAGEMENTRESPONSIBILITY管理职责SCORE(0-4)COMMENTS/REMARKS1.Doesaqualitymanual/qualityplanexist,andisitsupportedbytopmanagement?是否有质量手册或质量计划？这些是否被最高管理者支持？2.Areresponsibilitiesandauthoritiesdefinedanddocumented?责任与权限是否被定义和文件化？3.Isthereaclearlyidentifiedmanagementrepresentativewithauthorityandresponsibilitytoinsurequalitysystemscompliance?是否有明确的管理者代表拥有授权和责任来保证质量体系的实施？4.DoesthisindividualresponsibleforthequalityfunctionattheplantlevelreporttothePlantManagerlevelorhigher?对工厂级品质功能负责的人是否向厂长和更高级别汇报？5.Doesmanagementreviewthequalitysystemonanatleastannualbasis?对品质系统的管理评审是否至少每年进行？6.Isthereawrittenrecordofthemanagementreviews?是否有管理评审的书面记录？7.Areon-goingqualityimprovementprogramspartoftopmanagement’sobjectives?持续的品质提升项目是否是最高管理层目标的一部分？8.Doesmanagementhaverecordsthatindicatehowmuchmoneywasinvestedtoimprovequalityduringthepreviousyear(s)?管理层是否有记录表明以前在提升品质方面投入多少资金？9.Isthereadocumentedbusinessplanthatincludeareassuchascompetitiveproductsanalysis,benchmarking,internalandexternalqualityperformances,customersatisfaction/dissatisfactionfactors,and/oroperationalperformancemeasures？是否有文件化的商业计划，这一计划包括以下范围：产品分析、标杆、内部及外部品质表现、客户满意/不满意因素和/或运营绩效评估？10.Isamulti-disciplinaryapproachwhichincludestheuseofcross–functionalteams,utilizedforthemanufacturing/productdesignplanningprocess?Isadocumentedprocedureavailabletoverifythis?在设计制造/产品过程中是否使用多学科的方法，其中包括运用跨功能小组？是否有文件化的程序来验证这一方法？Form“cc-959“Revision3(November1998)511.Isuppermanagementactivelymonitoringemployeeselection,capabilities,utilization,andturnover?Isthispartofadocumentedorganizationalgrowthplan?上层管理者是否积极监控雇员的选择，能力，使用和流动？这是否是文件化的组织发展计划的一部分？Form“cc-959“Revision3(November1998)6SECTION4.2-QUALITYSYSTEMS质量体系SCORE(0-4)COMMENTS/REMARKS1.Hasthequalitysystembeenaccuratelydocumentedinaqualitymanual?