Etiquetteculture礼仪文化

EtiquettecultureMeetingetiquetteBanquetetiquette•Dressing•TableetiquetteMADEBY赵书敏&石芳GreetingEyecontactIntroductionHandshaking握手礼•Attention:•1.Theseniororthepersonwhoisinthehighpositionhandfirst.•2.Womanhandfirst.•3.Superiorhandfirst.•Youmustuserighthandtoshakehands,especiallyshakinghandswithSingaporean,Malaysian,ThaiArab,Indian.Bowingetiquette•1.Youshouldtakeoffyourhatandstandatattention•2.Youshouldlookattherecipientandbendforard.•3.Men'shandsshouldbeposedonthesidesathistrousersandwomen'shandsshouldbeplaceddownbeforestomach.JapanSouthKoeraHugetiquette拥抱礼Whenyouhugtosomeone,payattentionthatyourrighthandshouldbeputontheshoulderoftheperson.Youshouldn'thugtootighttomakeothersfeeluncomfortable.Handkissingetiquette吻手礼Itshowshiswelcomeandrespect.Itisonlyusedtotheladywhoismarried.Namaste合十礼萨瓦迪卡•NamasteisoftenusedincountrieswherepeoplebelieveinBuddhism,suchasThailand.Peopletheretendtolowertheheadtogreetwhenpeoplemeet,andfoldhandsonhischest.•Taboo:Nevertouchsomeone'shead.Hongi碰鼻礼Maori(毛利人)inAustraliaandNewZealandCheekingkiss贴面礼Eyecontact»Eyecontactisanothercriticalfactorwhenmeetingpeople.»Eyecontactincreasestrust.»Itshowsconfidenceandgoodinterpersonalskills.»Eyecontactshowsrespectforthepersonandbusinesssituation.14Introduction»Properintroductionshelptoestablishrapportwhenmeetingpeople.»Authoritydefineswhosenameissaidfirst.Saythenameofthemostimportantpersonfirstandthenthenameofthepersonbeingintroduced.15»Introducepeopleinthefollowingorder:--amantoawoman--youngertoolder--non-officialtoofficial--juniorexecutivetoseniorexecutive--colleaguetocustom16MalefemaleSHIRTSAsarule,thesimplerthebetter.Colors:White,offwhite,pale,blueshirtsarepreferred;thoughyoumayweardarkcoloredshirtstoo.(givenbelowarethecolorspreferredbyprofessionals).Itisimportanttobuttonupyourshirttillthecollarbutton.MaleDonotwear…THICKSTRIPESCHECKS.TROUSERS:Theyshouldpreferablybedarkthoughyoumaywearbeigeandwithadarkcoloredshirt.Trytohaveatleastonepairofblacktrousers.Trousersmayormaynothavepleats.TIESToplayitsafechooseatraditionalsilktie.Noloudcoloursorpatterns.Givenbelowaresomewellacceptedcoloursandpatterns.Itmaybewisetoavoidtieswithimagesanddesignerlogos.TIESYourtieshouldcoordinatewithyourattire.Theknotshouldbeaperfecttriangle.Donotenteracliniclikethis(observethetieandtheshirtbutton).SOCKSChooseacolorthatcoordinateswithyourtrousers(usuallyblack,darkgray,darkbrown,ordarkblue)Makesuretheyarelongenoughnottoexposeyourskinwhenyousitdown.Asathumbrule,donotwearwhitesocks.Wearcleansockstoavoidbadodour.SHOESWearagoodpairofleathershoes-blackandbrown/tanshoes.Shoesmustbepolishedeveryday.Donotwearshoesthatlookcasual.Also,donotwearshoeswithwornoutheels.BELTSWearonlyformalbeltswithasleekbuckle.Asthumbrule,matchyourbelttoyourshoes.Avoidthesebuckles.WATCHESPreferablywearleatherstrappedwatches.Ifyouwearametalstrappedwatch,makesurethatitfitsthewristwell.Youmaywearcheongsamorformalshirt/trousers.Youmaywearatunicwithapairofformaltrousers.Preferablychoosesmallprintsorselfcolors.Avoidplungingnecklines,sleevelessandtightfittingclothes.FemaleSHOES/SANDALSShoeswith1½-inchheelsarestandard.Youmaywearapairwithsmallerheelsoraflatpair.Stickwithablack/brownpair.Besureyourshoesarepolishedandthatyourheelsareintact.Donotwearcolorfulsandals.Avoidheelsandsandalswithbling.Avoidwhitecoloredsandalsastheygetdirtyeasily.ACCESSORIESEarringsWearstubsorsmallringsDonotwearhoopsordanglingearringsBracelets/Bangles:Youmayweareitherabracelet（手链）orabangle（手镯）.Avoidboth.Avoidchunkybraceletsortoomanybangles.Rings:Keepthemsimpleandnotchunky.Chains:Youmaywearthinchainswithsmalllockets.Donotwearornamental/chunkyjewelryevenifitisanoccasion.ChinaWestern»Theguestofhonorwillusuallybeseatedfacingthedoorofentry,directlyoppositethehost.»Thenextmosthonoredguestwillbeseatedtotheleftoftheguestofhonor.»Ifthehosthasanydoubtsaboutthecorrectorderofprecedenceforhisguests,hewillseatthemonthebasisofage..Seat:36Seat:»Thehostsitsnearthedoor,asinWesternpractice,sothatheisnearesttothekitchen.Ifthemealisheldinthehost'shome,hecanthenbringeachdishtothetablemorequickly.»Hewillhimselfservehisguestsportionsoffood,onthetacitunderstandingthattheyarefartoopolitetohelpthemselves37Assoonasthemasterpicksuphernapkin,pickyoursupandlayitonyourlap.Sometimesarollofbreadiswrappedinit;ifso,takeitoutandputitonyoursideplate.Thedinnertableisreadytoleave,napkinfoldedisplacedonthetableThewesternside-----napkin*howtouseforkandknifeWhenyouhavewesternfoodrighthandithknifeandforkinyourleft.Whenusingaknifeandfork,lefthandwithaforkfixedfood,butmobilehardrighthandknifecuttingfoodThewesternside---knifeandfork*Howtoputaknifeandforkwhenyoueattomidway?*Aftereating,howtoputtheknifeandfork?*Howtoputaknifeandforkwhenyoueattomidway?putyourknifeandforkdowntowardtotheeightworddirectionbladeinside,forktoothdown*Aftereating,howtoputtheknifeandfork?putyourknifeandforkoverlapping.becauseItisconvenientforwaitertoacceptthem.Attention•Don'tstickyourchopsticksuprightinthericebowl.Instead,laythemonyourdish.•Makesurethespoutoftheteapotisnotfacinganyone.Itisimpolitetosetthetea