某软件公司的咨询方案

1、1©1999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.ContentsOurproposalisdividedintothefollowingsections:Section1Introduction...WhatdoesPlaskolitewantfromthisproject?Section2ProjectOverview...WhatisArthurAndersen’sperspectiveonsoftwareevaluations?Section3ProjectApproach...Howwillweconducttheevaluation?Section4ProjectTeam…Whowillworkontheproject?Section5ProjectTiming...Howlongwillittake?Section6ProjectCosts...Howmuchwillitcost?Section7ArthurAndersen...WhyArthurAndersen?Section8ProjectReso。

2、urces...Whatarethequalificationsofourteam?2©1999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.OurUnderstandingofYourNeedsPlaskolite’soverallgoalistoevaluateandselectanintegratedcustomerservice,distribution,manufacturingandfinancialsoftwarepackagethatbestsupportsyourbusinessinformationneeds.Tohelpachievethisgoal,PlaskolitewouldlikeaArthurAndersentoassistwiththeevaluationandselectionofanewsoftwarepackage.Thespecificobjectivesofthisprojectwillbeto:Defineandprioritizebusinessandinformationre。

3、quirementsIdentifyprocessimprovementopportunitiesResearchandidentifyviablesoftwarecandidatesObjectivelyfacilitatetheevaluationofthemostappropriatesoftwarealternativesDefineappropriatetechnicalarchitectureAssistwithvendornegotiationsPlanthesoftwareimplementationatahighlevelGoalProjectObjectivesSection1:Introduction3©1999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.OurUnderstandingofYourNeedsThekeydeliverablestomeetyourobjectivesforthisphaseoftheprojectwillbe:Highlevelbusinessproces。

4、smapsProcessImprovementOpportunitiesSoftwarerequirementsand“knock-out”criteria•Functional•Technical•VendorListofpotentialsoftwarecandidatesVendordemonstrationscriptsSoftwareselectionrecommendationSoftware,hardwareandservicescostestimatesHigh-levelimplementationplanOrganizationalimpactassessmentSection1:IntroductionDeliverables4©1999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.OurPerspectiveOurlocalexperiencewithintegratedsoftwarepackagesisdeepandbroad.OurOhioConsultingpractice,wh。

5、ichincludesColumbus,ClevelandandCincinnati,hasover140full-timeconsultants.Softwareimplementationisthecornerstoneofourpractice.BelowisalistofsomeofourrecentengagementsinOhio.Section2:ProjectOverviewOurLocalManufacturingExperienceArthurAndersen’sphilosophyistoremainindependentofsoftwarevendors.Consequently,ArthurAndersencanobjectivelyevaluateintegratedsoftwarepackagesagainsttheinformationneedsofourclients.SoftwareSelectionImplementationCompanyDescriptionPowderedMetalsMfg.PlasticProductsMfg.Packagi。

6、ngProductsMfg.ProcessMfg.CapitalEquipmentMfg.KitchenApplianceMfg.AutomotiveSupplierAutomotiveSupplierConsumerProductsMfg.AutomotiveSupplierLightingProductsMfgPersonalProductsMfg.CleaningProductsMfg.ProcessMfg.BuildingProductsMfg.VeterinaryProductsDistributorElectricalProductsMfg.ProcessMfg.ConcreteMfg.AutomotiveSupplierTelecommunicationsCo.DataServicesCompanyFoodProductsMfgAutomotiveSupplierAutomotiveSupplierOfficeProductsMfg.AutomotiveSupplierAutomotiveSupplierAutomotiveSupplierTelecommunicatio。

7、nsEquipmentMfg.SteelWireMfg.PlasticsProductsManufacturerAutomotiveSupplierElectrical&IndustrialWireMfg.FoodProductsMfgAnodizedProductsMfg.ConcreteMfg.BaaNJDEdwardsJBAOraclePeopleSoft®QADMfg/ProSAPSSA-BPCSSymixSSHighTechMfg.CustomProductsMfg.CustomProductsMfg.AutomotiveSupplierConsumerProductsMfg.5©1999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.WhatOurSoftwareVendorAlliancesMeanArthurAndersendoesnotsellsoftwareorreceiveanyfinancialincentivesfromintegratedsoftwarepackagevendors.However,w。

8、edomaintainallianceprogramswiththeleadingsoftwareprovidersinthemarket.ThepurposeofthesealliancesistoestablishateamofqualifiedpersonnelfromthevendorandArthurAndersenwhocaneffectivelyserveclientsbydeliveringintegratedsolutionstoimprovebusinessperformance.Allianceagreementstypicallyprovidethefollowing:•ArthurAndersencansub-contractprogrammingservicesatadiscountedprice•ArthurAndersenreceivesdiscountedtrainingforitsprofessionals•ArthurAndersenhasaccesstosoftware,productsupportandotherresourcesBystr。

9、ategicallyaligningthemselveswithArthurAndersen,keysoftwarevendorscanfocusontheircorebusinesses--productdevelopment,trainingandsupport.ArthurAndersenhasinstalledthealliancesoftwarepackagesatourTechnologyInnovationCentersforclientdemonstrations,training,testingandremoteaccess.Tocapitalizeonthecollectiveknowledgewehavegainedinthisarea,ArthurAndersenhasalsoformedaCompetencyCenterofqualifiedprofessionalswithdeepexpertiseinpackagedsoftwareimplementations.Throughanon-linesoftwaredatabase,thiscenterpr。

10、omotesinformationsharingamongArthurAndersenprofessionalsonallianceproductsandprojectsonaglobalbasis.®SSASection2:ProjectOverview6©1999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.Experience•IndustryExpertise•BestPractices/ProcessSkills•SoftwareExpertise•KnowledgeCapitalOurPerspective-CollaborationWebelievetruebusinesschangecanonlybesustainedbyPlaskoliteteammembers.Wewillserveas“ChangeAgents”challengingandpartneringwithPlaskoliteduringallphasesoftheproject.Wetakeafacilitativeapproachtoens。