商场营业员实用英语

1商场营业员实用英语下面是整理的商场营业员实用英语，欢迎大家阅读!商场营业员英语一、欢迎和问候语1.Goodmorning/afternoon/evening,sir/madam早上(下午、晚上)好，先生(夫人)。2.Howdoyoudo?您好!(初次见面)Gladtomeetyou.很高兴见到您。3.Howareyou?您好吗?Fine,thanks.Andyou?很好，谢谢。您好吗?4.Welcometoourhotel(restaurant,shop).欢迎到我们宾馆(餐厅、商店)来。5.Haveagoodtime!祝您过得愉快!6.Welcometoourshop.欢迎光临我们店7.Isthisyourfirstvisittoourshop?第一次来我们店吗?8.Isthereanythingyouareparticularlyinterestedin?对我们的什么东西感兴趣吗?二、电话用语1.**shop.CanIhelpyou?**店。您找谁?2.Sorry,I'vedialedthewrongnumber.对不起，我拨2错号了。3.MayIspeaktoyourgeneralmanager?能和你们总经理说话吗?Speaking.我就是。4.Sorry,heisnotinatthemoment.对不起，他现在不在。Wouldyouliketoleaveamessage?您要留口信吗?5.Pardon.对不起，请再说一遍，好吗?Ibegyourpardon.对不起，请再说一遍，好吗?三、推荐商品1.Doyouwantmetoshowyousomething?你想看些什么?2.Whichonedoyoulike?你喜欢哪一个?3.MayIknowwhatyoulike?请告诉我你看中了什么商品?4.WouldyoulikethisonewhichIrecommendtoyou?你喜欢我推荐的这件商品吗?5.It'saworld-famousbrand.这是国际名牌。6.Howaboutthisone?你觉得这个怎么样?7.Waitamoment,please.请稍等。8.I'msorrytokeepyouwaitingsolong.对不起，让您久等了。四、祝贺用语1.Congratulations!祝贺您!32.Happybirthday!生日快乐!3.HappyNewYear!新年快乐!4.MerryChristmas!圣诞快乐!5.Haveaniceholiday!假日快乐!6.Wishyoueverysuccess!祝您成功!五、说明价格1.Howmuchdoesitcost?这个多少钱?2.Canyoumakeitcheaper?能否便宜些?3.Anydiscount?有折扣吗?4.Thesegoodsareonsaletoday.今天这些商品降价销售。5.Thisisthebill,pleasepayatthecashier's.这是单据，请到收银台付款。6.Waitaminute,please.I'llmakeoutyourreceipt.请稍等，我给你开发票。7.Wouldyouliketopayitincashorbycreditcard?你是愿意用现金还是信用卡付款?8.Yes,weacceptvisa,MaserandAmericanExpresscard.是的，我们接受维萨、万事达和美国运通卡。9.It'sfreegift.这是我们的赠品。10.It'sfreeofcharge.这是免费的。11.Anythingelse?还需要别的商品吗?六、指路用语41.Goupstairs/downstairs.上楼/下楼。2.It'sonthesecond(third)floor.在二(三)楼。3.Excuseme.对不起。Whereisthewashroom(restroom,elevator)?请问盥洗室(休息室、电梯)在哪儿?Thisway,please.请这边走Turnleft/right.往左转/右转。4.It'sinthelobbynearthemainentrance.在大厅靠近大门。5.It'sinthebasementattheendofthecorridor.在地下室走廊尽头。七、提醒用语1.Mind(Watch)yourstep.请走好。2.Pleasebecareful.请当心。3.Pleasedon'tleaveanythingbehind.请别遗忘您的东西。4.Don'tworry.别担心。5.Takeiteasy.放心好了。6.Pleasedon'tsmokehere.请不要在这边抽烟。八、告别用语1.Goodbye.再见。2.Seeyoulater.再见。3.Goodnight.晚安。4.Seeyoutomorrow.明天见。55.Goodbyeandthankyouforcoming.再见，谢谢您的光临。6.Goodbyeandhopetoseeyouagain.再见，希望再见到您。7.Haveanicetrip!一路平安!8.Wishyouapleasantjourney!Goodluck!祝您旅途愉快!祝您好运!九、餐饮部用语1.Thanksfortheheads-up.谢谢你的提醒。2.I'llmakeituptoyou.我会补偿你的。3.Sitdown,please.Hereisthemenu.请坐，给您菜单。4.MayItakeyourorder,sir?您要点菜吗?5.Whatwouldyouliketohave,coffeeortea?您要喝咖啡还是茶?6.Wouldyouliketohaveanywinewithyoudinner?您用餐时要喝点酒吗?7.Servicehoursare:(餐厅)供应时间是：7:00a.m.to9:00a.m.forbreakfast.早餐7点到9点。11:30a.m.to1:30p.m.forlunch.午餐11点半到1点半。6:30p.m.to8:30p.m.fordinner.晚餐6点半到8点半。8.Hereisthebill.Pleasesignit.这是您的账单，请签字。十、说明质量1.Thisoneisthehighestquality.这种质量最好。2.Thisismadeofcotton,soitcomfortable.它是棉的，穿6着舒适。3.Thesearemoreexpensive,butthequalityissuper.价格虽然比较贵，但质量好。4.It'salwaysoutofstock,thereisnotmuchleft.非常热销，已所剩不多了。5.Letmeshowyouhowtouseit?让我示范给你看怎么使用。6.It'slonglasting.非常耐用。7.Youhavegoodtaste.你眼光真不错。十一、说明尺寸大小1.Whatsize,please?请问多大尺码。2.Hereistheoneinyoursize.这件是你要的尺码。3.Thisisagoodfit.这件很合适。4.It'stoobig.太大了。5.It'stoosmall.太小了。6.Pleasetryiton.你可以试穿一下。7.I'mafraidthisisthelargestonewehave.抱歉，这是我们最大的尺码。8.I'mafraidwehaven'tthesizeyouwant.抱歉，我们没有你要的尺码。十二、说明颜色1.Whatcolordoyoulike?你喜欢什么颜色?72.Doyoulikethiskindofcolor?你觉得这种颜色怎样?3.Thiscolorisquitepopular.这种颜色非常流行。4.表达商品颜色Red红色;green绿色;yellow黄色;blue蓝色;purple紫色;Black黑色;white白色;pink粉红色;orange橘黄色;brown棕色;beige米色;grey灰色十三、说明式样1.Doyoulikethisdesign?你喜欢这个款式吗?2.Whatstyledoyouprefer?这两种款式，你更喜欢哪一个?十四、答谢和答应语1.Thankyou(verymuch).谢谢您(非常感谢)2.Thankyouforyouradvice(information,help)感谢您的忠告(信息、帮助)。3.It'sverykindofyou.谢谢，您真客气。4.Youarewelcome.不用谢。5.Notatall.不用谢。6.Don'tmentionit.不用谢。7.It'smypleasure/Withpleasure/Mypleasure.非常高兴为您服务。8.Iamatyourservice.乐意为您效劳。9.Excuseme.对不起。10.I'msorry,It'smyfault.很抱歉。那是我的过错。811.Sorrytohavekeptyouwaiting.对不起，让您久等了。12.Sorrytointerruptyou.对不起，打扰您了。13.I'msorryaboutthis.对此表示抱歉。15.Iapologizeforthis.我为此道歉。16.That'sallright.没关系。17.Let'sforgetit.算了吧。十五、征询用语1.Can/MayIhelpyou?我能帮您什么吗?Yes,please.好的。2.WhatcanIdoforyou?我能为您干点什么?3.IsthereanythingIcandoforyou?有什么能为您效劳的吗?4.Justamoment,please.请稍等一下。5.MayIuseyourphone?我能借用您的电话吗?Certainly/Yes,ofcourse.当然可以