消防应急程序及预案

一、防火安全委员会Fire-preventionSecurityCommittee防火安全委员会是酒店防火安全工作的最高领导组织，由总经理任防火安全委员会主任，另由总工程师及其他部门成员组成。Fire-preventionsecuritycommitteeistheutmostleadingorganizationofthefire-preventionworkinhotel,composedbyDeputyManager——thedirectorofthecommittee,andchiefengineer,stafffromdepartments.防火安全委员会的职责如下：DutiesofFire-preventionSecurityCommitteeareasfollows:1．全面负责酒店的防火安全工作，贯彻执行«中华人民共和国消防条例»和其他有关消防法规。Befullyresponsibleforthefire-preventionwork;carryoutFirecontrolregulationsofthePeople'sRepublicofChinaandotherrelatedfire-protectionregulations.2．监督实施各级防火责任制和岗位防火责任制。建立健全防火制度和安全操作规程。Supervisetheimplementationofsystemthateachgradeisresponsibleforitsownfire-preventionworkandpostfire-preventionresponsibilitysystem.Establishandimprovefire-preventionsystemandsafetyoperationprocedures.3．部署防火检查，总结完善消防工作，定期向当地公安消防监督机关报告工作情况。Deployfire-preventioncheck,summarizeandperfectfire-protectionwork,reportregularlytolocalpublicsecurityfire-protectionsupervisor.4．领导专职消防队开展工作，对员工进行消防安全知识教育，组织消防学习，开展消防宣传活动。Leadfull-timefirefighterteam:educatestaffwithfire-protectionknowledge,makefire-protectionpropagandas.5．追查处理火警事故，协助公安消防监督机关调查火灾原因。Tracefireaccident,assistpublicfire-protectionsupervisorinvestigatefirecause.防火安全委员会每月至少组织两次活动，由总经理负责召集。Fire-protectionsecuritycommitteeshouldorganizetwoactivitieseverymonth,assistantgeneralmanagerbeinginchargeofconvene.二、火警应急程序Firealarmemergencyprocedures消防监控中心的火警反应程序Forfire-protectioncontrolcenter:（1）消防监控中心的当值保安员，一旦发现火警信号，在查明显示区域后，应立即将火警信号发出的地点通知总机及以下人员：A．保安部经理B．大堂副理C．值班工程师D．总经理E．副总经理F．值班经理G．前台经理H．行政管家OncetheDutySecuritypersonnelinfirecontrolcenterperceiveafiresign,afteridentificationoflocation,shouldimmediatelyinformhostoperatorandindividualsbelowaboutthefirelocation:ASecurityManagerBAssistantManagerC.DutyengineerDGeneralManagerEDeputymanagerFDutymanagersGFrontOfficemanagerHExecutiveHousekeeper（2）上述八位人员在接到报警后，应迅速携带相关器械工具赶赴报警点（保安部经理带好对讲机、手电筒；值班工程师带好破拆工具、手电筒；大堂副理带好万能钥匙）迅速进行火情侦察。Theeightindividualsaforementionedshouldatnotimegotoalarmareawithconcernedtools.(SecurityOfficemanagerwithpagers,torches;dutyengineerwithdismantlingtools,torches;AssistantManagerwithmasterkey)tojudgethefireconditions.（3）经查如确认火警事故，大堂副理应迅速向总机通报，由总机通知其他部门A/B级经理；值班工程师应迅速切断电源，关闭空调和煤气阀门；保安部经理应迅速组织就近人员利用现有的灭火器材进行扑救。Incaseofaconfirmedfireaccident,AssistantManagershouldinformhostoperatorimmediately,whowillinformothermanagers(A/B);Dutyengineershouldswitchoffelectricity,shutdownair-conditionandgasvalve;SecurityOfficemanagerorganizestaffinvicinitytoputoutfirewithnearbyfireappliances.（4）经查如果是误报，保安部经理即用对讲机通知监控中心当班保安员，撤除报警信号；大堂副理则将误报详情告知总机，随时回答客人提出的询问并向客人解释、表示安慰。Incaseofafalsealarm,SecurityOfficemanagershouldinformsecurityindividualincontrolcenterbypagertoliftthealarm;Assistantmanagertogiveadetailedreporttohostoperatorandanswerguests’questions,comfortingguests.（5）消防监控中心当值保安员将火警信号发出的时间、地点、原因，参加调查人员的部门及姓名详细记录在值班记事簿上。DutysecurityindividualinFireControlCentertologthetimeoffiresign,location,cause,anddepartment,nameofindividualsinvolvedindetail.三、酒店员工发现火警的反应程序Emergencyprocedureforhotelstaff1．当酒店员工发现火警时，应保持镇定，立即到最近的墙式消防处敲碎红色塑料盒上的报警玻璃。Ifastafffindsfiresign,heshouldkeepcalm,gotothenearestalarmboxandbreaktheglassofredplasticbox.2．就近拨打电话“0”同总机联系，告诉总机如下事项：Contacthostoperatorbydial“0”,offeringinformationbelow.（1）报警人姓名（2）所在地点（3）火灾性质、重点(1)caller’sname(2)firelocation(3)natureoffire上述内容要确保总机收听明白。Makesurethatthemessagesareclearlyreceivedbyhostoperator.3．如果发现火势不大，应迅速拿取附近适当的灭火器进行灭火，同时等候灭火人员的到来。Ifthefirecanbecontrolled,trytoextinguishfirebyproperfire-extinguishersinthevicinity,awaitingfiremen.4．如果发现火势已难以控制，应立即离开火场并迅速关闭沿途所有门窗、空调并切断电源。在安全处等候消防人员到来，向消防人员报告火源的位置，听候消防人员的指挥。Ifthefirecan’tbecontrolled,leavethefireareaimmediatelyandshutdownalldoors,windows,air-conditionsandcutoffelectricityontheway.Awaitfiremeninasafeplace,informthemofthefirelocationandfollowfiremen’scommand.四、初级火警应急程序Generalfirealarmemergencyprocedures:1．一旦酒店任何区域着火，当值人员必须立即以最快的方式向消防监控中心或总机报警，同时利用就近的灭火器进行扑救，总机应将报警人的姓名、部门、着火点及火情性质等记录下来。Ifafireisfoundanywhereinthehotel,staffondutyshouldinformfire-protectioncontrolcenterorhostoperatorasquicklyaspossibleandusenearbyfire-extinguisherstoputofffire.Thehostoperatorshouldrecordcaller’sname,department,firelocationandfirenature,etc.2．消防监控中心一旦发现监控设备或火警区域当值人员报警，应立即通知保安部经理、值班工程师及大堂副理，并通过监控设备严密注视火情的发展。Onreceivingfirealarmfrommonitordeviceorstaffonduty,Fire-protectioncontrolcentershouldimmediatelynotifySecurityOfficemanager,Dutyengineer,andAssistantManagerandwatchtheprocessoffirethroughmonitordevice.3．保安部经理、值班工程师及大堂副理携带相关器械物品赶赴火警现场后，一面要判断火势能否被控制，一面要根据起火原因、地点指挥附近员工采取相应措施进行补救。SecurityOfficemanager,Dutyengineerandassistantmanagershouldcarryconcernedinstrumentstofirearea.Atthefirearea,theyshouldjudgewhetherthefirecanbecontrolled,andbasedonfirecause,firelocation,organizestaffinvicinitytotakemeasures.4．火灾扑灭后，应将扑救结果和善后处理情况及时逐级报告酒店最高行政管理层。同时，保安部应负责做好现场保护，调查起火原因、统计火灾损失，然后写出书面报告，逐级上报至总经理。Afterthefire,reporttheoutcomeandproblemdisposalstotopexecutiveadministerspromptlystagebystage.Inthemeantime,SecurityOfficetopreservefiresite,investigatefirecause,andmakeastatisticoffirelossandreportinwritingformtoge