Top100summit打造国际化IT服务团队之关键路径—阿尔卡特-孙少羚

揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！打造国际化IT服务团队之关键路径孙少羚思碧睿（中国）揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！•LifecycleandCriticalPath-30%•AddressingtheDifficulties-70%揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！Phase0-Preparation-1Month~3Months-Keyword:StrategyLifecyclePhase1-Establishment-3Months~1Year-Keyword:FrameworkPhase2-Growth-Morethan3Years-Keyword:CapabilityPhase3–Mature-Morethan5Years-Keyword:Competitiveness揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！CriticalPathPhase0–PreparationCapabilityinitialized,strategydefined,programkicked-offPhase1–EstablishmentFrameworkestablished,teamappliedPhase2–GrowthCapabilityextended,teamaligned,maturitydemonstratedPhase3–MatureHighperformancestabilized,capabilityrecognized揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！Difficulties–PreparationDifficulty1–KnowledgeBase‘Service’–CMMI-SVC,ITIL,ISO20000etc.Difficulty2–Strategy‘Stakeholder’–Boss’sboss‘Expectation’–ShortTerm,Mid-Term,Long-Term,Case‘KeyMessage’–PainPoints,Roadmap,ROI,Operation揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！Difficulties–EstablishmentDifficulty3–Framework‘KeyElements’-BusinessDescription,OrganizationChart,RoleandResponsibility,BusinessProcess‘Principle’–Culture,Simple,Clear,Consistent,Extendable揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！Difficulties–GrowthDifficulty4–CapabilityDescription‘OperationalGuidance’–Level1:Who+What;level2:How‘Principle’–Simple,Clear,Consistent,PracticalDifficulty5–TeamAlignment(Deployment)‘Approaches’-Training,Coaching,ComplianceEvaluationDifficulty6–MaturityDemonstration‘Approaches’-ExternalAssessment+PerformanceBaseline揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！Difficulties–MatureDifficulty7–PerformanceImprovementBalanceScorecard,PerformanceEvaluation;AlignmentDifficulty8–AttritionRateKTpackage,CompetenceEvaluationDifficulty9–CompetitivenessLean,Agile,Management3.0,MDD,PSP/TSP揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！Phase0-Preparation-1Month~3Months-Keyword:StrategyLifecyclePhase1-Establishment-3Months~1Year-Keyword:FrameworkPhase2-Growth-Morethan3Years-Keyword:CapabilityPhase3–Mature-Morethan5Years-Keyword:Competitiveness揭示研发管理白金定律，分享那些激动人心的创新与变革，使得团队获得过多源动力与更大的推动力！