erp制商地位分析

[e-mail][e-mail]lanningERPAbstractThefastgrowinginInternetandelectroniccommercecauseschangestoenterpriseintheaspectsofmanagementscopeandbusinessmodel.InordertolinkontheManufacturers,SuppliersandCustomersintoanetwork,thepresentintraenterprise-information-systemrequiredtobeintegrated.ThispaperfocusesontheimpactofQRMQuickResponseManagementanddecisionsontheglobalobjective.Theresultsshowthatwellcoordinationbetweenmanufacturingandbusinesscanachieveahigherobjective.ThestudyofERPEnterpriseResourcesPlanningshowsthatonecanintegrateproperlyalltheinformationexistingwithinenterpriseintheenvironmentoftheintegrationofproductionandcommerceframework.KeywordEnterpriseResourcePlanningERPMessagingMiddleware1.1GartnerGroup90ERPERPERPERP1.ERPMRPManufacturingResourcePlanningMRPERPERPSQLStructuredQueryLanguageSQL(GraphicalUserInterfaceGUI)(ApplicationProgramInterfaceAPI)[1]2.InternetERPInternetInternet2001The2001ConferenceonTechnologyandManagement9[2]3.ERP3-TierClientServer[3]4.ERP[4]llll5.[5]lERPlERPlERPlERP90(ERP)1.2ERP19601960ManagementInformationSystemMIS1970MaterialRequirementPlanningMRPMRPEnterpriseResourcePlanningERPMRP1970AmericanProductionandInventoryControlSocAPICSMRPBillsofMaterialInventoryManagementMasterProductionScheduleMRP80MRPMRPMRPERP90ERPMRPMRPERPMRPERP90ERP1970MRP1980MRPlMRPlMRPlERP1-1ERP[6]1690(divisionoflabor)AdamSmith1890F.Taylor1900HenryFord1920F.Gilbreth&F.Taylor1950J.M.Juran&W.E.Deming1960MRPWilliamOrlicky2001The2001ConferenceonTechnologyandManagement101970MRPOliverWright1980TotalQualityControlTQCPhilipCrosby1980JustintimeJISTaiichoOhno1980ComputerIntegratedManufactureCIM1980OptimizedProductionTechnologyEliyahuGoldratt1980ISO9000NASI1990MassCustomizationB.J.Pine1990M.Hammer1990MRPMRPERPERPMRPMRP1-1(ERP)ERP90ERP1960MRP1970MRP1980JIT&TQC1990ERPPtak&Schragenheim(1999)ERPMRPMRP1-1MRPMRPERPSCM1-11.3ProductDataMRPMRPERPSCMCompany1Company22001The2001ConferenceonTechnologyandManagement11ManagementPDMeSupplyChainManagementSCM[7,8]ERPERPOnLineTransactionProcessingOLTPERP21ERP[9,10]ERPERPWorkFlowExecutiveInformationSystemEISSCMQuickResponseManagementQRMERPSCME-CommerceERP2.1ERPERP21ERPERPERPERP2.2ERPInternetWWWWorldWideWebWWWInternetB2BBusinesstoBusinessB2CBusinesstoCustomer2001The2001ConferenceonTechnologyandManagement12ERP3.1ERPERPERPERPERPSCMECDataWarehouseDWERPERPERPERPERPECECBrowserERPERPInternetERP3.2ERPMRPSCMERPMRPSCMERP3.2.1ERPSCMERPERPEDIElectronicDataInterchangeEDIEAIEnterpriesApplicationIntegrationEAIInternet3-12001The2001ConferenceonTechnologyandManagement13SCMSCM(Just-in-Time)(QuickResponse)ERPSCMERPSCMEDI(Business-to-Business,B-to-B)ERPSCMSCMERPERPSCMERPSCM[11]2001The2001ConferenceonTechnologyandManagement14lPDMProductDataManagementlERPEnterpriseResourcePlanninglE-SCMElectronic-SupplyChainManagementlCRMCustomerRelationshipManagementlEAIEnterpriseApplicationIntegrationlInternetlXMLXMLeXtensibleMarkupLanguageMetaLanguagelRosettaNetRosettaNet3.2.2ERPMRPMRPMRPERPMRPERPMRPERPERPMRPITERPGUIClientServerOpenSystemERPERPMRPPDCA[12]ERP4.1ERPERP()5Big5AAACDTKPMGPWCERP()HPIBMOriginSeminsERPE-mailPDMERPE-SCMCRMEAIInternetXMLRosettaNetDistributorWarehouseSupplier3-1eERP2001The2001ConferenceonTechnologyandManagement15()ERPERPMRP1999ERP27.1ERP58%9%ERP85%46%539%ERP311ERPERPERPMIC19981140013.6%ERP21.6%2ERP2ERPERPMIC2001ERP1004.2ERPERPERPERPERPERPERP(GlobalLogisticsManagementGLM)(SupplyChainManagementSCM)(E-Business)ERPERPERPERPERPERPCA()[13]1998ERPSAPAndersenConsultingSAPAndersenConsultingSAP10SAPR/3ERPSAPSAP12345ERP2001The2001ConferenceonTechnologyandManagement16ERP1234.3ERPERPIntelMotorolaAdaptecICMontyBotkinCrossRouteSoftwareInc.CrossRouteERPAdaptecSAPR/3AdaptecERP(valuechain)ERPERPERPCrossWorldsSoftwareUnitedApplicationsArchitecture(UAA)ERPCrossWorldsCrossRouteERPERPERPERPERPMRPMRPERPSCMe-Businesse-MarketERPERPOriginalEquipmentManufacturingOEMERPY2K1999Y2KIPOERP1998ERP46.81999ERP34%62.7[14]1999SCMY2KERP1.1999112.1999293.19995214.19991515.APICS6.(2000)e7.2000520SHOWDAILY8.1999,,,164,209.2000ERP2404410.2000IntroductiontoOracleERP://www.anser.com.tw13.2000ERPSCMRUNPC7648~5214.2000ERP22862~[e-mail][e-mail]inInternetandelectroniccommercecauseschangestoenterpriseintheaspectsofmanagementscopeandbusinessmodel.InordertolinkontheManufacturers,SuppliersandCustomersintoanetwork,thepresentintraenterprise-information-systemrequiredtobeintegrated.ThispaperfocusesontheimpactofQRMQuickResponseManagementanddecisionso