英语礼貌用语大全

英语礼貌用语大全第一部分：服务人员英语礼貌30句服务人员英语礼貌用语30句1．早晨好。中午好。晚上好。Goodmorning/afternoon/evening.2．欢迎您光临我们饭店。WelcometoourHotel.3．旅游愉快吗？Didyouhaveanicetrip?4．我是接待员/服务员。Iamreceptionist.(waiter／waitress)．5．需要我帮忙吗?Whatcanldoforyon?6．请稍等一会儿。Justamoment,please.7．很高兴为您服务。Iamalwaysatyourservice8希望您在这里住得愉快。Ihopeyouwillenjoyyourstaywithushere.9．对不起，给您添麻烦。Iamverysorrytohavecausedyousomuchtrouble.10.如果您需要什么帮助，请及时告诉我。Justletmeknowifthereisanything.Icandoforyou.11．这边请。Thisway，please．12.请走这边。Wouldyoucaretostepthisway，please?13．不客气。Youarewelcome／“Notatall／It“smypleasure．14.为宾客服务是我们的荣幸。It“sourpleasuretoserveourguests15．您先请。请跟我来。Afteryou．Followme,please.16．对不起，我马上就过来。Excuseme，Iwillbewithyouinaminute.．17．能告诉我您的姓名吗?Maylhaveyourname?18．对不起，止您久等了；Sorrytohavekeptyourwaiting.19．您能填一下这张表吗?Wouldyoupleasefillinthisform?20．您如何付账，是现金还是信用卡?Howareyougoingtopay，incashorbycreditcard?21．对不起，我能进来吗?Excuseme，maylcomein?22.一直往前走。向左转、向右转。Gostraightahead．Turnleft,turnright.23．您可以坐这部电梯到客房；Youmaygotoyourroombythiselevator.．24．我马上为您查一下。Letmehaveacheekforyou.25．请坐。Takeaseat．please．26．我来为您指路。I“llshowyoutheway·27．祝您旅途愉快。Haveagoodtrip28．祝您生意兴隆。Iwishyouagoodbusiness．29.欢迎您下次再来。Youarewelcometostaywithusnexttime．30．希望再次为您服务。Iamlookingforwardtoservingyouonceagain星级酒店初级英语服务用语1)Wordsandexpressionsfordailyuse(日常用语)after在…之后assure保证about关于……afraid害怕against与…相对的anything任何事beg乞求before在…之前behind在…后面begin开始bitter苦的bother打扰book书，预定ceiling天花板clock钟congratulations祝贺Christmas圣诞color颜色complaint投诉call呼叫，电话dark黑的，暗的discount折扣direction方向downstairs下楼day天，日子date日期delicious美味的end终点enjoy喜欢，享受excuse借口for为……fully满的greeting问候good好的guest客人give给get得到，达到go去half半how…怎样hotel酒店happy高兴，快乐的hope希望house房子hot热的here这里hour小时help帮助have有it它interrupt打扰know知道think想like喜欢leave离开last最后的，最近的light灯，淡的long长的left左边meet认识massage按摩message信息mind介意，思想madam女士may也许minute分钟matter事件，麻烦month月meal餐number数字name名字night夜晚nice美好的now现在的on在…之上order点单pardon原谅，重复point点percent百分比past过去的pleasure愉快，荣幸quarter一刻，季度regulations规章report报告right对的，右边的room房间second秒，第二stay停留same一样的season季节sweet甜的sour酸的salty咸的signature签名sign信号，签side边see看见service服务step脚步，台阶smoke烟，抽烟sir先生tell告诉table桌子this这个that那个turn转弯tour旅行today今天tomorrow明天time时间too也…taste品尝，品位terrible糟糕的take拿，取upstairs上楼week星期weekend周末way路worry担心will将…wait等待welcome欢迎weather天气yesterday昨天year年2)Greetings问候Howdoyoudo!Goodmorning/afternoon/evening!Howareyou(doing)?Nicetomeet/seeyou!WelcometoHongfuHotel!3)Asking&inquiring征询用语Wouldyouliketoleaveamessage?您需要留口信么？Ibegyourpardon?您能再说一遍么？Whatdoyouthinkofourservice?您觉得我们的服务怎么样？MayIknowyourname/roomnumber?能告诉我您的名字/房号么？MayItakeyourordernow?现在可以点菜了么？MayIhaveyoursignatureplease?/Pleasesignhere.请签字。4)Arousingattention提醒用语Mindyourstep.请走好。Afteryou.您先请。Pleasedon’tleaveanythingbehind.请带好您的随身物品。Pleasedon‘tsmokehere.这里不允许吸烟。Hereyouare.给您。Beawareoftheceiling,sir.小心头顶，先生。5)Expressinggoodwishes祝福用语Congratulations!祝贺你！MerryChristmas!圣诞快乐！Happynewyear!新年快乐！Haveagoodtime!祝您愉快！Haveanicetrip!祝您旅途愉快！Enjoyyourstay！祝您住宿愉快！6)Servicesentences服务用语I’matyourservice.乐意为您效劳。Excuseme.打扰了。MayIhelpyou?我能帮您吗？It’smypleasure.这是我的荣幸。WhatcanIdoforyou?有什么可以为您效劳？Sorrytointerruptyou.对不起，打扰一下。Servicehoursare:7:00-23:00.我们的营业时间是7:00到23:00。7)Expressingthanks致谢Thankyou.谢谢你！Thankyouverymuch.非常感谢！Thankyoufortellingus.谢谢您告诉我们！Thankyouforwaiting.谢谢您的等待！Answer回答：Youarewelcome.Mypleasure.8)Apologizing致歉Ibegyourpardon,sir.（请客人重复时）Excusemeforinterrupting.(不得以打扰客人时).Sorrytohavebotheredyou(打扰客人后).I'msorry,Aguestiswaitingforme(中止谈话时用).I‘msorry,Thehouseisfullybooked.（客满时用）Answer回答：That'sallright.Itdoesn'tmatter.9)Farewell告别Goodbye!Seeyou!Goodnight!晚安！Hopetoseeyouagain!欢迎下次光临！10)Directions有关方向的表达HowcanIgettothe……?去XXX怎么走？Goupstairs/downstairs.上/下楼。It‘sonthesecond(third)floor.在二楼。Thisway,please.请这边走。Turnleft/right.左/右转。Itwillbeonyourrighthandside.在您的右手边。11)Aboutcomplaints处理投诉用语Don’tworry.不要担心。Iapologizeforthis.我为此事道歉。I‘mafraidit’sagainstthehotel‘sregulations.对不起，这不符合酒店的规定。I'llreportittoourmanager.我会把此事报告给经理。Iassureyouitwon’thappenagain.我保证此事决不会再次发生。We‘llgiveyoua10%(tenpercent)discount.我们会给您打九折。I‘lllookintothematter.我会调查一下。Itwon‘tbetoolong,sir.时间不会太长的，先生。二)迎宾(1)Goodmorning/afternoon/evening.Welcometoourrestaurant.早上(中午、晚上)好，欢迎光临。(2)MayIhelpyou,sir/madam?我能为您做什么，先生/女士？(3)Doyouhaveareservation,sir/madam?请问您有预订吗，先生/女士？(三)点菜(1)Areyoureadytoordernow?请问可以为您点菜了吗？(2)MayItakeyourordernow？请问可以为您点菜了吗？(3)Whatwouldyouliketostart?请问先给您上些什么？(四)征询意见(1)Iseverythingtoyoursatisfaction?请问您对一切还满意吗？(2)Iseverythingallrightwithyourmeal?请问您对用餐还满意吗？(3)Wouldyoucareforanotherdrink?请问您还需要一杯饮料吗？(五)致歉(1)I’mterriblysorryforsuchamistake.我为这样的鲁莽向您道歉。(2)I’mterriblysorry,sir/madam.Imustapologize.实在对不起，先生/女士，我很抱歉。(3)IsthereanythingelseIcando?我还能为您做些什么？(六)结账(1)Wouldyouliketohavethebillnow?请问您是现在结账吗？(2)Wouldyouliketopaycashorbycreditcard?请问您是付现金还是用信用卡？(七)送客篇二：英语常用礼貌用语英语常用礼貌用语语言是传递信息和表情达意的工具。为了更顺畅的交流，为了建立良好的个人形象，为了避免交流中尴尬或冲突的发生，人们要使用礼貌用语，英语也是如此。英语礼貌歌：Hello!Hi!是你好！，见面问好常用到。Goodbye!是再见！，Goodnight!道晚安！。同学多日不见面，相见问好Howareyou?。答语常用I'mfine.Thankyou.。初次认识新朋友，握手问好Gladtomeetyou.。打扰别人问问题，开口先说Excuseme.。别人关心帮助你，感谢用语Thankyou.。致谢用语要牢记，That's