主管网播的个人需求DirectorVDCResearch

Mobile&WirelessPracticeDavidKrebs,DirectorVDCResearchWebcastDrivingEnterpriseMobilityDemand:UnderstandingEndUserRequirements&PreferencesFrequentlyAskedQuestionsTheseslidesarefromawebcastpresentedon9/30/2010.Afullaudiorecordingisavailableat:–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeVDCResearchComplimentaryinsightsandmarketingdataontheEnterprise&GovernmentmobilityMarketsavailableat:–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeToday’sSpeakerDavidKrebs,PracticeDirectorDavidhasmorethantenyearsexperiencecoveringthemarketsforenterpriseandgovernmentmobilitysolutions,wirelessdatacommunicationtechnologiesandautomaticdata-captureresearchandconsulting.Davidfocusesonidentifyingthekeydriversandenablersintheadoptionofmobileandwirelesssolutionsamongmobileworkersintheextendedenterprise.David’sconsultingandstrategicadvisoryexperienceisfarreachingandincludestechnologyandmarketopportunityassessments,technologypenetrationandadoptionenablers,partnerprofilinganddevelopment,newproductdevelopmentandM&Aduediligencesupport.Davidhasextensiveprimarymarketresearchmanagementandexecutionexperiencetosupportmarketsizingandforecasting,totalcostofownership(TCO),comparativeproductperformanceevaluation,competitivebenchmarkingandenduserrequirementsanalysis.DavidisagraduateofBostonUniversity(BSBA).3–2010VDCResearchGroup,Inc.Mobile&WirelessPractice4–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeToday’sAgendaMarketDefinition&SegmentationEnterpriseMobilityMarketDevelopment&ApplicationOpportunityMarketDrivers–KeyDeviceRequirementsMarketDrivers–KeyApplicationRequirementsMobileApplicationDevelopment&DistributionTrendsQuestion&AnswersTheEvolutionofSocialization&ImpactonEnterpriseMobility199020002010+PersonalProductivityKnowledgeDistributionCollectiveIntelligence•Customdesignedapplicationsonpurpose-builtdevices•Siloapproachtosolutiondevelopment•Personalcomputing•Emailattachments,documentsandpersonalrepositories•One-wayknowledgedistribution•Team-basedcomputing•Mobiledeploymentofenterpriseandsocialsoftware•Distributedlearningandcollaboration5–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeGenerationalShiftmayDriveChangetoCommercialSectorComputingandCommunicationRequirements784410004080120160200240UnitedStatesBABYBOOMERS(born1946–64)GENERATIONX(born1965–77)GENERATIONY(born1978–2004)PopulationbyAgeSegment(inmillions)•GenY/Millennialgenerationhasyettomaketheirfullimpactonthecommercialsectorworkforceandisjustbeginningtoenterthisworkforce•However,by2020,themajorityofthecommercialsectorworkforceisexpectedtobemadeupbyGenY/MillennialGenerationworkers•ThecurrentsituationismorereflectiveofanagingworkforceastheGenXworkersbegintoreplacetheBabyBoomergeneration–theissuebeingthesmallersizeoftheGenXpopulation•Acorollarytotheaging/shrinkingworkforceandearlyretirementoptionsisleadershipcrisis•OnekeydifferenceisthatGenXtypicallyutilizestechnology/InternetasameansofescapewherebyGenYusestechnologyasasocialtool6–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeMobile&WirelessSolutionRequirementsWillDifferbyWorkerTypeRoadWarriorsandExecutives(KnowledgeWorkers)MobileOfficeProfessional(Corridorwarrior)CampusMobileWorker•WirelessEmail•Dashboards•BI/CI•MobileCRM•Approvals•ExpenseReporting•WorkflowManagementMobileWorkerTargetApplicationsPreferredDeviceTechnicalRequirementsFieldMobileWorker(Task/LineWorker)•Wirelessemail•Time&attendance•Approvals•Workflowmanagement•Mobilebrowser•3G+GPS•Pushemail•Imagecapture•Devicemanagement•3rdpartyapps•Securitysupport•Pushemail•Activesync•Applicationpartitioning•WiFi•Mobilebrowser•3G+GPS•Imagecapture•Devicemanagement•3rdPartyApps•Durability•DECTfunctionality•WiFi•3rdpartyapps•Imagecapture•Wirelessemail•Time&attendance•Approvals•Workflowmanagement•Time&attendance•Dispatching•Workflowmanagement•VerticalapplicationsUSWorkerPopulation11.5M12.6M16.8M14.3M7–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeEnterprisesareExtendingAnytime,AnywhereAccesstoHorizontalApps&VerticalSolutionsHealthcare•Electronichealthrecords•Patientcare•ServicemanagementConsumer&Industrial•Directstoredelivery•Assetmanagement•InventorymanagementTransportation•Pick-up/Delivery•Telematics•DispatchingInsurance•Claimsmanagement•Evidencemanagement•LossadjustersPublicSector•Homelandsecurity•Emergencyservices•EvidenceManagementOil&Gas•Dispatching•Maintenance/repair•AssetmanagementVerticalMarketApplicationsWarehouseDistributionandLogisticsMobileWorkforceManagementMobileSalesforceManagementMobileFieldforceManagementMobileEnterpriseAssetManagementHealthcareConsumer&IndustrialTranspoPublicSectorOil&GasInsuranceHorizontalEnterpriseSolutionsMobileHRServices8–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeEnterpriseOrientedDevelopmentActivities9–2010VDCResearchGroup,Inc.Mobile&WirelessPracticeDatacaptureapplicationsaimedatassettrackingandthebroadERPcategorylead•DatacaptureapplicationsaimedatassettrackingandtheincreasinglybroadERPcategoryarethetopenterpriseapplicationsareasbeingdeveloped.EnterpriseAssetManagem