主动性人格、角色压力与工作家庭冲突对工作倦怠影响的研究——基

上海交通大学硕士学位论文主动性人格、角色压力与工作家庭冲突对工作倦怠影响的研究——基于上海市年轻白领的实证姓名：单娟申请学位级别：硕士专业：企业管理指导教师：徐丽群200801242530178SPSS14.0t1.2.3.4.5.ANEMPIRICALSTUDYONTHEEFFECTSOFPROACTIVEPERSONALITY,ROLESTRESSANDWORK-FAMILYCONFLICTONJOBBURNOUTCASEOFYOUNGWHITECOLLARSINSHANGHAIABSTRACTInrecentyears,workinginbigcitiesisquitedifferentfromwhatitwasonedecadeagowithquickenedlivingpaceandincreasingnumberofwhitecollars.Meanwhile,theseyoungwhitecollarshavedifferentpersonality,familyresponsibilityandworkingstressfromtheirfathers.Howcouldalltheseaffecttheirjobburnoutinreallife?Pastburnoutresearcheshavelimitedempiricalstudyonthistopic,mainlyfocusingonsomespecificjobareas.Thepaperisbasedonwhitecollaremployeesaged25to30inShanghaiandusesquestionnairesurveyandstatisticsanalysistoconducttheresearch.Itanalyses178questionnairesbySPSS14.0mainlythroughexploratoryfactoranalysis,descriptiveanalysis,andlinearregressionanalysis,etc.Thepapertriestofindouthowproactivepersonality,rolestressandwork-familyconflictpredictjobburnoutofyoungwhitecollarsworkinginShanghai.Meantime,italsoconsiderstheroleofaffectivecommitmentinthismodel.Majorresultscanbeconcludedasfollows:1.Proactivepersonalitynegativelypredictsjobburnout,mainlythroughaffectingpersonalaccomplishment.2.Proactivepersonalitypositivelypredictsaffectivecommitmentwhichisamediatorbetweenproactivepersonalityandjobburnout.3.Rolestresspositivelypredictsjobburnout.Roleconflictaffectsemotionalexhaustionandcynicismwhileroleambiguityaffectsallthreedimensions.4.Affectivecommitmentisnotfoundtomoderatebetweenrolestressandjobburnout.5.Work-familyconflictpositivelypredictsjobburnoutmainlybyincreasingemotionalexhaustion.Besides,thepaperalsostudiestheinfluenceofdemographicvariablesandfindsthatgenderaffectsproactivepersonalityandwork-familyconflict;academicdegreeaffectsjobburnout,etc.TheaboveconclusionsthepapergetsenrichthestudyonjobburnoutespeciallyunderChinesebackgroundinrecentyears.Thepaperisexpectedtoprovideguidanceforcompaniesandindividualsintheircareermanagementpractice.KEYWORDS:proactivepersonality,rolestress,work-familyconflict,affectivecommitment,jobburnout1............................................................42....................................................................................................73..............................................................................114Maslach&Leiter.................................................145......................................................................176......................................................................................337......................................................................411................................92......................................................................183KMOBartlett........................................2041...............................................2052...........................................216......................................................................2171...........................................2282...........................................229..................................................................2210....................................................2211........................................................................2312....................................................2313........................................................................23141.................................................24152.................................................2416........................................................................2517................................................................2518....................................................................2519............................................................2520....................................................................2621....................................................................2622............................2623t............................................................2724........................................................................................2825................................................................................2826t....................................................................2927........................................................3028............................................3029........................................................3130........................................................3131............................................3232........................................................3333............................................................3434....................................3435............................................3536............................................3537................................3638............................................................3639............................................................3740......................................