浅谈情绪智力与人工智能中的感情计算

2004122209~214AdvancesinPsychologicalScience100037B84210LewisCacioppoStenberg[1~3]2000Bar-On[4]2001Mayer[5]Picard1997AffectiveComputing[6]205060⋅1MayerSalovey⋅2003-09-28*KZ2003100280112002FSH010E-mail:[e-mail];010-68901608209-210-2004GolemanBar-OnMayerSalovey[7]1234Goleman1995[8]2000[4]Bar-On1997[9]Bar-On[4]Bar-OnEmotionalQuotientInventory__EQ-emotionalandsocialintelligenceMayerSaloveyGolemanBar-OnSternbergMayerSalovey[3]22080MITMinsky19701985(TheSocietyofMind)[10]1997122-211-PicardAffectiveComputing)(Computingthatrelatestoarisesfromordeliberatelyinfluencesemotions)[6](affectivecomputing)()[11]wetware[12][13]-212-20043BritishTelecomIBM(EmotionMouse)[14]MIT(KanseiInformationProcessing)[15]1996MITPicard[16]P.Ekman[17]4444Picard[18](WearableComputers)4122-213-[1]LewisM,Haviland-JonesJ.HandbookofEmotion.2nded.NewYorkGuilfordPress,2000.505~520[2]CacioppoJT,BerntsonGG,AdolphsR,etal.Foundationsinsocialneuroscience.Cambridge,MA:MITPress,2002.211~236[3]SternbergRJ.MeasuringtheIntelligenceofanIdea:HowIntelligentistheideaofEmotionalIntelligence?In:CiarrochiJ,ForgasJP,MayerJDeds.EmotionalIntelligenceineverydaylife.Philadelphia:PsychologyPress,2001.187~193[4]Bar-OnR,ParkerJDA.HandbookofEmotionalIntelligence.SanFrancisco:Jossey-Bass,2000.363~386[5]CiarrochiJ,ForgasJPJ,MayerJD.Emotionalintelligenceineverydaylife.Philadelphia:PsychologyPress,2001[6]PicardRW.AffectiveComputing.Cambridge,MA:MITPress,1997.6~9[7]MayerJD,SaloveyP,CarusoDR,etal.Emotionalintelligenceasastandardintelligence:AReply.Emotion,2001.232~242[8]Goleman...1997.47~48[9]Bar-OnR.EmotionalQuotientInventoryEQ-i:TechnicalManual.Toronto:Multi-HealthSystems,1997.21~23[10]MinskyM.TheSocietyofMind.NewYork:Simon&Schuster,1985.7~15[11]..20010923-214-2004[12]Epstein,JeffreyH.Computerswithemotions.TheFuturist,1998,32(3):12[13]BarnesA,ThagardP.ProceedingsoftheEighteenthAnnualConferenceoftheCognitiveScienceSociety.Erlbaum,1996.426~429[14]AndrewsP.Affectivecomputing:Knowinghowyoufeel,ExecutiveTekReport.IBMGlobalServices.August30,2001[15]AkamatsuS.ScienceandTechnologyinHumanInformationProcessing¾ComputationalStudiesonKANSEIInformationConveyedbyHumanFace.ATRTechnicalPublications,1997,2:239~242[16]..2001-07-29[17]EkmanP.Facialexpressions.In:DalgleishT,PowerTeds.TheHandbookofCognitionandEmotion.Sussex.UK:JohnWiley&Sons,Ltd,1999.301~320[18]PicardRW.Frustratingtheuseronpurpose:asteptowardbuildinganaffectivecomputer.InteractingwithComputers,2002,142:93~118DiscussingtheRelationsBetweenEmotionalIntelligenceandAffectiveComputinginArtificialIntelligenceSimplyXuYuanli,GuoDejun(DepartmentofPsychology,CapitalNormalUniversity,Beijing100037)Abstract:Emotionalintelligenceistheabilitywhichprocessesemotionandemotionalinformation,andaffectivecomputinginartificialintelligenceistomakethecomputerpossesstheabilityofprocessingaffectiveinformationbetweenman-machineinteracting,itcandrawananalogybetweenthecomputerandthebraininprocessingemotionalinformation.Inthelastfewyears,artificialintelligenceexpertshavealreadybeencognizantoftheimportantfunctionandmeaningofemotionalintelligenceinaffectivecomputing,thecomputerhasbeenpossessedtoidentifyandexpressaffectiveability,andthecomputerhavebeendevelopedwithinferioraffectiveability.Thedevelopmentandapplicationofsenioraffectivecomputerwilldependontheclosecollaborationbetweenartificialintelligenceexpertsandpsychologists,boththeirachievementscanbeusedforreferenceandcomplementaryeachother.Keywords:emotionalintelligence,affectivecomputing,artificialintelligence,relation.