组织支持、工作家庭匹配及组织行为后果关系研究

华中科技大学硕士学位论文组织支持、工作家庭匹配及组织行为后果关系研究姓名：陈洁申请学位级别：硕士专业：企业管理指导教师：杜兰英20080429I252MBAIIAbstractAlongwiththecontinuousdevelopmentofsocialcivilization,ourfamilystructureandworkingenvironmenthaveundergonegreatchanges,thesesocialchangesinthestructurebringalargenumberofstudyontherelationshipbetweenworkandfamily.Howtoprovidesupporttobalancepeople’sworkandfamilylifehasbecomeincreasinglyimportant.Toadoptscientificmethodstohelpemployeesadjustworkfamilyissuesasanimportantresponsibilityofmanagers,organizationsupporttheoryasanimportanttheoreticalbasisforunderstandingstaffassociationsintheareaofhumanresources,itwillbesignificanttopromotiontotherelationshipbetweenthestaffandorganizations,toimprovestaffworkfamilymatchandstafforganizationalperformance.Moreandmorebusinesseshavetakentheinitiativetouseorganizationalsupportstrategiestohelpemployeesdealwiththeproblemofmatchingfamilies.Thearticlefirstreviewsthepastrelativeresearchandputforwardresearchhypotheses.Secondly,with252MBAstudentsasthesample,thearticleinvestigatestheirorganizationalsupport,thefitofworkandfamilyandorganizationaloutcomesthroughthequestionnaire.Thenresearchhypothesesaretestedwiththecollecteddataanalyzedthroughthestatisticanalyzesoftware.Atlasttheresultsarediscussedandthefutureresearchesareproposed.Throughtheaboveresearchthemainresultsofthisarticlearethefollowing:organizationaltoolssupportispositiverelatedtothefitofworkfamily;careerdevelopmentconsequencesispositiverelatedtothefitofworkfamily;organizationaltoolsupportispositiverelatedtothefitofworkfamily;thefitofworkfamilyispositivelyrelatedtojobperformance,organizationalcitizenshipbehaviorandjobsatisfaction,negativelyrelatedtoturnoverintention;thefitofworkfamilyplayamediatorroleintherelationshipbetweenorganizationalsupportandorganizationaloutcomes.Keywords:thefitofworkfamilyorganizationalsupportorganizationaloutcomes“√”111.1[1][2][3]Christine2[4](2002)1.21-131-11.31)2)43)522.1[5][6]Orga&Konovsky,1989[7]Levinson(1965)Eisenberger1986OrganizationalSupportTheoryOSTPerceivedOrganizationalSupportPOS[8]2.1.1Eisenberge1986Eisenberger366ShoreTetrick(1991)[9]RhoadesEisenberger(2002)[10]Eisenberger1986Eisenbergeexchangeideology[11][12][13][14]7[15][16][17][18]Schwartz[19]Solomon[20]Perlow1998Rodgers1992KossekBarberWinter1998[21]2.1.21)RhoadesEisenberger(2002)2)8Eisenberger(2001)Eisenberger1986Wayne[22]Paula2005HelenValerie2006GeorgeBrief1992Allen2003()[23][24](Baltes1999Eby2005)AndersonCoffeyByerly2002[25]3)92.1.3[26]2004475166(2004)149[27]2004[28]2.22.2.110Chandler(1962)[29]Pervin[30][31]Pittman2.2.2[32][33]112.2.3[34][35]2.3Pittman1994[36]12[37]Pittman1994OCBBertemanOrgan[38]Podsakoff[39][40][41]Tansky1993Podsakoff19971333.11)2)3)4)143.23.2.1(Eby,et.al.,2005)(Baltes1999Eby2005)GeorgeBrief1992Allen2003()Anderson2002H1H3H1H2H33.2.2Pittman[42][43]15Frone[44]H4H7H4H5H6H73.3163-11744.13002752524-14-114457.110842.93014256.331408031.74150259.951558346.13217.86536.120.83212.79638.112248.411445.26926.66927.420.812850.812449.2811445.2188-1011846.810207.99236.58031.76626.2145.64618.36425.44015.9249.57831.04.24.2.1Pittman(1994)6ChristineChristine16251013Anderson2002Farh[45](1997)4FarhEarley&Lin1997conscientiousness5619EisenbergerCummings[46]1997QuinnShepard1974[47]ChengJiang2003CammanMOAQLikert154.2.21001)(0.80)2)ALPHA3)p0.30113-40.06p0.304-24-130.1340.119p0.30320α0.8410.837Cronbach’sAlpha136-217454.3SPSS15.0Cronbach’salpha[48]ALPHA0.7LISREL8.70GFIRMSEANNFICFIRMSEA0.08NNFICFI0.9/3.0[49]2155.1α0.876DeVellis(1991)Nunnally(1978)0.70[49]Kaiser-Meyer-OlkinKMOBartlettKMO=0.870KMO=0.841KMO=0.8600.30principalcomponentanalysisvarimaxrotationCronbach’sALPHA5.1.1Cronbach’salphaCronbach’salpha0.840Cronbach’salpha220.885Cronbach’salpha0.7740.7KMOBartlettKMO0.8701BartlettBartlett=2192.635Sig.0.00015-162.174%5-11231-2.7651-3.7801-4.5921-5.6341-1.6382-1.6742-2.8192-3.7132-4.7902-5.7382-6.7923-1.8193-2.7693-3.4683-5.74963.13643.44355.477α0.8400.8850.774235.1.25-2KMO0.841BartlettBartlett=1382.358Sig.0.000113Varimax4460.975%0.8775-212344-1.8314-6.6044-7.6284-8.7034-9.8234-14.6544-15.3904-16.5754-4.6014-5/.7854-10.7554-11.8664-12.81440.79852.46947.70861.530α0.7980.7470.7280.806245.1.3Cronbach’salphaCronbach’salpha0.872Cronbach’salpha0.821Cronbach’salpha0.863Cronbach’salpha0.9120.7KMOBartlettKMO0.8601BartlettBartlett=2827.428Sig.0.000165.942%5-312345-1.8095-2.7995-3.7255-4.8285-5.6736-2.5076-1.8216-3.5286-4.5766-5.8036-6.8017-1.6577-2.7777-3.6958-1-.8618-2-.8458-3-.89056.67665.94242.25251.348α0.8720.8210.8630.912255.25-45-42522522522522522522522523.14763.33993.00003.64593.89053.95773.26192.9471.904.883.786.647.741.6911.0671.228.817.780.618.419.549.4771.1381.5081.001.001.002.231.601.671.001.004.004.004.002.773.403.334.004.005-43.33993.64590.6183.95770.6913.89050.7413.26191.0672.94711.2283.05.35.3.15-526p0.01(p0.05)p0.015-5.050.066-.158(*).262(**).423(**)-.281(**)-.237(**)-.349(**).269(**).120.096-.041.156(*).097-.141(*)-.152(*)-.206(**).189(**)-.063-.051.272(**).190(**).291(**)-.198(**)-.020.120-.035**p0.01*p0.055.3.2p0.01p0.05p0.015-6275-6.