人行嘉兴市中心支行员工激励问题及其解决研究

上海交通大学硕士学位论文人行嘉兴市中心支行员工激励问题及其解决研究姓名：邹铮申请学位级别：硕士专业：公共管理指导教师：顾琴轩200606021“”RESEARCHONENCOURAGEMENTPROBLEMSANDITSSETTLEMENTOFSTAFFSINJIAXINGBRANCH,P.B.C.AbstractENCOURAGEMENTisasummationofmeasuresandsystemswhichurgeaunitsmemberstrytheirbesttowork.Excellentencouragementsystemishelpfultoformthesamevaluepoint,heightentheauthorizationofunitsgoals,sothatitcanhaveabetterimpetustounitsperformance.JiaxingBranch,P.B.C.isoneoftheembranchmentsofP.B.C.Anditalsohaspublicresponsibilityofconductcurrencypolicy,maintainsregionalfinancestabilizationandprovidesfinanceservice,etc.Withrapidsocialeconomyimprovement,deepenedfinancereformandmoreopenglobalfinancemarket,JiaxingBranch,P.B.C.justliketheotherbrachesofChina,higherrequirementsareneeded.Thus,encouragingstaffstotrytheirbesttoworkhardisanimportanttaskforPersonnelDepartmentofP.B.C.Formthepointofitsrealization,thereisstillsomedefecttobeimproved.Andthisarticleanalyzesthedefectofencouragementtheoryonthebasisoftheencouragementworkpracticeandgivessomesuggestiontoimproveit.Thefirstpartisanintroductiononthebasicsituation,encouragementmeasuresalreadytakenandtheresearchcluesandmethods.Thesecondpartisaboutexpatiationandanalysis.Thethirdpartisdiscussiononencouragementproblemsanditsreasons.Andthefourthpartissomeideasonimprovementdesigning.Inaword,thearticlegivessuchsuggestion:arrangestaffsfrompostsneed;findabetterwaytoexaminestaffswork;increasesencouragementwaybymorepromotionandincome;constructunitculture;implementcontractsalarysystem,etc.KEYWORDS:personnelresourcemanagement,staffsencouragement,ProblemSolution2007062820070628200706281[1]1-1[1].[M]20063-4.2....17526162611921-231-31-43524%36-5065%5111%3536-505141-53576%20%1%19%20%41%19%56[2]()-[3][2].P..102005.104-122.[3][EB/OL].=2601,2006-1-9.7(Trait-FactorTheory)18(F.Parsons)(E.G.Willianson)()(Holland)[4]::(congruence)[4].P..102005.113-114.8(TheSelf-DirectedSearchSDS)[5]:AB[5].[M].2006.56-63.9CD[6]MVxEM[6].[M].2006.58-63.10VE11[7][hierarchytheoryofneeds][7].P..102005.172-173.12[8].FredrickHerzberg[8].P..102005.175-176.13ERG[9]3ExistenceRelatednessGrowthERGERG[9].P..102005.177.14[10]J.S.Adams196219641965[10].[M]2006.80-89.15OP/Ip=OC/ICOpOCIPIC121617181920061135050503-11010183235151238201ABC2AB3ABCD4ABC5ABC6ABCDEF7./ABC835A8B7C20A30BB308A5B11C6D32B18C40B8C2A10851539730A28B26C8213060%56%80%2220%200420052006337,3-13-23-125326328705101520253035200420052006233-223220022005200225%200538%31340%33002105200123456712324[11]A[11].P..102005.104-108.25AJohnHolland-[12]persnoality-jobfittheory,3-13-2A[12].P..102005.113-116.26A3-4273-1200483-320046GDP20046200482004885693187210725095551341301148013924013601122329186351532330204172855%40%5%BCBBCB3-33-355%40%295%C5%3-4,fFfNM0ALB3-4ABNMFL()3-5303-5520%602622701020304050607013110324-14-133[13]-4-14-1`30%-50%[13].P..102005.104-122.34MBTIMyers-BriggsTypeIndicator[14]MBTI(ExtraversionvsIntroversion)(Sensingvs.INtuition)(Thinkingvs.Feeling)(Judgingvs.Perceiving)16MBTIISTJ-[14].P..102005.107-108.35[15][15].,[EB/OL].[16]Criticalincidents3[17]behaviorallyanchoredrating,BARS31[16].P..102005.546.[17].P..102005.546-547.382[18]dueprocess3[18].P..102005.548-549.393-3+=40=A13AA30%AERG41[19]double-looplearning,[20][19].P..102005.572-601.[20].P..102005.573-587.4243:()()():()()()44()()()()1%1%()()4546[1].[J].20032.[2]..2001.[3].J200410.[4]..1999.[5].2001..2002.[6]..[J].20021.[7]..[J].20031.[8]...1998.[9]...2000.[10]....2006.[11]...,2006.[12]..,2006.[13]...1997.[14]...1999.[15]..1994[16]...2000[17]B..2001.[18]...2000.[19].[J].19991.47[20]..[J].20026.[21].[J]20023.[22].[J].200210.[23]..[J].20027.[24]..[J].200212.[25]..[J].20021.[26].[J].19995.[27].[J].20005.[28].P.102005.[29][J].20001.[30]2007.48,MPA491J2006S292.人行嘉兴市中心支行员工激励问题及其解决研究作者：邹铮学位授予单位：上海交通大学本文链接：授权使用：上海海事大学(wflshyxy)，授权号：2b77854f-7943-4695-8d61-9e000113f921下载时间：2010年9月29日