政府绩效测量及其解释_兼评罗伯特_帕特南的_使民主运转起来_

1,22(1.,100872;2.,710049),,,,,,,,,;;;;D035A1009-4997(2008)06-0027-081993:[1,2],,,,[3,4](P5-26,P211-225),,,;,,20:?,,,,:,,?(Performance),,[5],;,,,,,,,,,,[6],Cameron(OrganizationalEffectiveness),,[7],,(validitypolice),,,,7220086:2008-10-29:1.(1970-),,,,,:2.(1984-),,,,::(:05JJD790098)(:70573083)(:NCET-06-0851)985(:07200701)©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[8]11975-1985()()12//6//3:(2001:76-83);,()():,,[9],,12(1),,,(1),,(2),(3),,,(),,(),,,,4[10]:(1),,,(2),,(3)(),,(4),,:?,???,,,,,,,,,[11],:8220086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[12](P5-26),,[13],,,(),,,12,?,,,12,,,,,,,,,,,,[14](P211-225)?2070,,[15](P30-52),,(),,,,,,,,(),,,,,,,,,[16]1510,,,(Regional)(Local)(),;(,),,15,,,,,,?,9220086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[17],,,(LogicModel):(),,[18],,,,,,(),(),,,,,,,,,,,,4,()(),[19],,,,,,,[20],,,,,,,,,[21],,,,,,,,,,,,,[22],,[23](1),,(2)(3),,,,,,,,,,,,(),,,,,,,0320086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[24],,,,,,;,[25],151970,5,,,,,(),,,,25,,,[26],,,,,,,,,,,:,,,,,,,,,,[27],:,,,[28],,,,,,,,,,,,,,,(),,,,,,(Triangulation),[29],,,,,1,[30],,:,1320086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[31],,,,[32],,,,[33],,,,20,,,,,,,,,,,,,[34],,,,,,,,,,,,,,,,12,,,,,Tavits,,,[35](P211-225),,,,,[3637](P5-26;P211-225),,,:,,,,YangHolzer,,[38](P114-126),2320086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.!,,,,[39],,,,,,,,[40](),,;,,,,(AchillesHeel);,,,,,,,,,,,,30,,,,,,[41],,,[42],,,,[43][44],,[45],,:(2003)Putnam(1983),8,(2005:90-91),,,,(IndexofInsti2tutionalPerformance),,,,,,,,,,,,20083,,;,3320086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.:[1][6][8][9][10][11][13][16][17][18][19][20][21][22][23][24][25][26][27][28][30][31][32][33][42][45]D..:[M].:,2001.[2][34].[J].,2003,(02).[3][12][36]BrewerGA.Buildingsocialcapital:Civicattitudesandbehaviorofpublicservants[J].JournalofPublicAdministrationResearchandTheory.2003,13:5-26.[4][14][35][37]TavitsM.MakingDemocracyWorkMore?ExploringtheLinkagebetweenSocialCapitalandGovernmentPerformance[J].PoliticalResearchQuarterly.2006,59(2):211-225.[5],.:[J].(),2004,(03).[7]CameronK.OrganizationalEffectiveness:ItsDemiseandRe-emergencethroughPositiveOrganizationalScholar2ship.In:CenterforPositiveOrganizationalScholarship,Uni2versityofMichigan;2005.[15]SwindellD,KellyJM.LinkingCitizenSatisfactionDatatoPerformanceMeasures:APreliminaryEvaluation[J].PublicPerformance&ManagementReview.2000,24:30-52.[29]CreswellJW.ResearchDesign:Qualitative,Quan2titative,andMixedMethodsApproaches.2nded.ThousandOaks,CA:SagePublications;2003.[38]YangK,HolzerM.ThePerformance-TrustLink:ImplicationsforPerformanceMeasurement[J].PublicAd2ministrationReview.2006,66(1):114-126.[39][41],.[J].,2007,(01).[40],.:[J].(),2006,(01).[43],.:[M].:,2007.[44],,.[J].,2005,(12).MeasuringandExplainingGovernmentPerformance:AReviewonMakingDemocracyWorkbyRobertPutnamWuJiannanMaLiang(1.SchoolofPublicPolicyandAdministration&SchoolofManagement,2.XianJiaotongUniversity,Xian710049,China)Abstract:BasedonareviewofMakingDemocracyWorkbyRobertPutnam,thispaperexploreshismethodsforgovernmentperformancemeasurementandanalysisintodeterminantsofgovernmentperformance.Theauthorsad2visedomesticscholarstolearnfromPutnamsthoughtandmethods,contributingmoreeffortsontheresearchto2wardsgovernmentperformancemanagementanddeterminantsofgovernmentperformance.Toseekquicksuccessandinstantbenefitsmaybenotappropriatefortheresearchongovernmentperformance,whatisurgentlyneededisanattitudeofcautionandcaretoleaveaquestionopenandtoproveitindetail.Insum,researchersoughttoenjoyallthewholeduringthetravelaimedatgovernmentperformance.Keywords:GovernmentPerformanceEvaluation;PerformanceMeasurement;PerformanceImprovement;Mak2ingDemocracyWork;SocialCapital(::)4320086©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.