高效授权组织(扁平化组织)中的绩效管理

硬商品买卖在阿里巴巴软商品交易在阿里巧巧UNRESTRICTED-MaybesharedwithanyonePerformanceManagement绩效管理-PerformanceManagementinTheEmpowermentOrganization,DowmanufacturingPracticeinChina高效授权组织(扁平化组织)中的绩效管理,陶氏化学在中国的实践May2004UNRESTRICTED-MaybesharedwithanyonePerformanceManagementinTheEmpowermentOrganization,DowmanufacturingPracticeinChina高效授权组织(扁平化组织)中的绩效管理,陶氏化学在中国的实践•DowoperationsinGlobalandChina•Strategicblueprint,cultureandorganization.speciallyintheproductionoperations•Teamperformancemanagement•Rewardingforbothteamandindividualperformance•TheroleofHRinperformancemanagementUNRESTRICTED-MaybesharedwithanyoneDowoperationsinGlobal陶氏化学全球业务DowGlobal–DowisaleadingscienceandtechnologyCompany–Dowprovidesinnovativechemical,plasticandagriculturalproductsandservices–Dowproducedannualsalesof$33billion–Dowservescustomersin180countries–Dowhasapproximately46,000employeesUNRESTRICTED-MaybesharedwithanyoneDowoperationsinChina陶氏化学中国地区业务DowChina:–3SalesofficelocatedinBeijing/Shanghai/GuangZhou–7ManufacturingsitelocatedinGuangzhou/ZhongShan/WuHan/NingBo/SangHai/Zhangjiagang/NanTong–AnnualSalesof1.9BillionUS$–Approximately600employees–ChinahasbeenidentifiedasthegrowthregioninDowGlobalUNRESTRICTED-MaybesharedwithanyoneStrategicBlueprint策略蓝图CultureValueGrowthCompetitiveStandardProductivityUNRESTRICTED-MaybesharedwithanyoneCulture/WorkProcess企业文化/工作程序•CultureGoalistomovetobest-in-classinemployeeempowermentandsafetyperformance.•WorkProcess-ManageInformation-Marketing&Sales-ProduceProduct-IntegrateSupplyChainetc…UNRESTRICTED-MaybesharedwithanyoneEmpoweredOrganization高效授权(扁平化)的组织架构•Flatordelayerorganization–4to5managementlayersintheentireorganizationfromajunioremployeetoCEO–RoleorJobareidentifiedbythestandardworkprocess–TypicalCompetencyModelStructure•Empowermentteamruntheplantwithouttheleaderdirectlyinstruct•Allteammembersplaythemulti-roleswithmulti-skillinplantoperationsaccordingrunplantworkprocess•Halfheadcounttoruntheglobaleconomyscaleplantvs.tootherglobalchemicalcompaniesUNRESTRICTED-MaybesharedwithanyoneOneSiteOrganization一生产基地组织架构案例HREH&SPlant1Rep.Plant4Rep.Plant3Rep.plant1ISCPlant2Plant3ISCISCMaintenanceTeamLeadershipTeamSupportingFunctionMaintenance/EH&S/Logistic/Purchasing/HRUNRESTRICTED-MaybesharedwithanyoneOnePlantOrganization一生产厂组织架构案例ProductionLeaderTechnicianTeamEngineerTeamSupportingFunctionMaintenance/EH&S/Logistic/Purchasing/HRUNRESTRICTED-MaybesharedwithanyoneTeamperformance团队绩效管理Globalstandardmeasurementforempowermentteam(高效授权团队的全球化标准)–11keythemetomeasuretheteamempowermentleveli.e.•Teamestablishthetrainingprogramfornewteammemberandteamdevelopment•Teammanagetheresourceaccordingteamroleandboundary•Teamfollowingtheprocessandthemethodfortheteamgoalsetting/trackingandcelebratingUNRESTRICTED-MaybesharedwithanyoneRewardingbothteamandindividualperformanceconti.团队及个人的绩效考核Goalsetting/tracking/rewardingprocessGoalsetting–Teamleadersharetheuplevelgoalfromtheglobalbusinesswiththeteam–Leadershipteammembersworkswiththesubjectteamfortheteamannualgoalaccordingthegoalsettingprocess:•thehighlevelgoal•benchmarkdatafromthepeerplantsormarketcompetitors•Teamownedresource•Teamperformancehistoryrecords•Teamannualgoalfortheactiveyear•IndividualgoalaligntoteamgoalUNRESTRICTED-MaybesharedwithanyoneRewardingbothteamandindividualperformanceconti.团队及个人的绩效考核•Goalsetting/tracking/rewardingprocess–GoalTracking•Subjectteamreviewgoalbythemselves•Regulargoalreviewmeetingwithallteammembersbymonthly•IndividualgoalreviewbyQ•GivethefeedbackeachotheraboutgoalachievementandindividualbehaviorstwiceperyearaccordingtheperformancefeedbackprocessUNRESTRICTED-MaybesharedwithanyoneRewardingbothteamandindividualperformanceconti.团队及个人的绩效考核•Goalsetting/tracking/rewardingprocess–Rewarding•Annualaward–Annualawardscalebaseoncompany/team/individualperformance.–Thosethreekeymeasurefactorsaffectthedifferentportionofawards–Leaderplayasafacilitatorfortheprocess•Eventaward–Teamcandecidetogiveanawardtotheindividual’sspecialachievementaccordingtotherewardingprocessUNRESTRICTED-MaybesharedwithanyoneAdvantageofrewardingempowermentteam对高效团队奖励的优点•Enhanceemployeeownershipsinceallteammembersinvolvinginthewholeprocess•Shiftemployeefocusontheindividualdifferencetoteamtargets•Empowermentteammember’ssatisfactionrateishigherthanthelowempowermentlevelteam•KeybusinessperformancefactorshasobviouslyimprovedUNRESTRICTED-MaybesharedwithanyoneRoleofHRintheperformancemanagement人力资源部门在绩效考核中的角色•Managementoftheperformancemanagementprocess•Facilitatetheempowermentprocess•Asanexpertonteamperformancemanagementprovidetheefficientconsultationservice•SharethebestpracticeinChina&Global